Naturally Timber Furniture

Do not buy from them any sort of furniture
All the reviews below are fake by their own staff

Recently I had an issue with artwork that was ordered from this store (issue was with the supplier).

I was so impressed by the attentiveness and empathy shown by all to get this resolved for me. From reporting the issue to picking the new artwork up this past weekend, I was understood and at no point was I made to feel uncomfortable about reporting the issue. So many times customers are made to feel guilty for not being satisfied with what they've paid for, but you and your team displayed what true customer service is.

A special thank you to Todd, Bea and Emilia for playing a part in getting resolution. You are so approachable and very easy to deal with.

I'd like to thank the supplier for also being understanding and agreeing to provide the replacement artwork. I love it!

I absolutely love this store and the beautiful pieces they have. What makes the store experience is also the interaction with its employees. Management should be very proud of their hiring decisions and the level of true customer service shown by their employees.

I hope to put up the artwork soon and can't wait for it to adorn my wall!

No doubt I'll be in-store again.

My wife and I went shopping for a timber 4 poster bed. We found the one we wanted in our price range at Stanmore. I have to say though that the wide selection and the excellent service was the best of any of the several furniture shops we visited. Nothing was too much trouble for them and our bed was delivered and assembled as promised. Highly recommend.

Great workmanship and amazingly helpful staff. I saw a piece of furniture I loved online but couldn't find it anywhere in Sydney - Naturally Timber made it for me! So easy and exactly what I wanted! Highly recommend!

We saw a table online that we couldn't find anywhere. This place make it for us and it's nicer than the one in the picture.

I am taller than most guys, beds for me isn't something that most furniture shops have. In face i often feel awkward visiting these stores and have had custom bedding for a while now. But another tall friend of mine told me about naturally timber and I decided to check them out. I got a pleasant surprise after talking to their team - the custom beds were pretty affordable!