MJ Auto Repairs
Address | 53-59 Carnarvon St, Silverwater NSW, Australia | ||||||||||||
Phone | +61 2 9748 8446 | ||||||||||||
Hours |
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Website | www.mjautorepairs.com.au | ||||||||||||
Categories | Auto Repair Shop | ||||||||||||
Rating | 4.5 76 reviews | ||||||||||||
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MJ Auto Repairs reviews
76Did a great job at repairing some suspension and wheel damage. Repaired vehicle looks and drives like new. Full interior cleaning and detailing was a nice bonus.
Mary and the team are second to none. They
repaired and maintained our 4 year old car into an immaculate condition. The team were transparent with the status of the job and any issues they may have experienced during the process. Keeping all communication lines open and honest. I highly recommend MJ Auto and their team.
I am very happy to recommend MJ Auto Repairs. What a delight to have our car fixed and to enjoy the experience. Mary was so helpful, keeping us informed on progress. We got our car back ahead of the completion date and the attention to detail on our car was so impressive. A big thank you to Mary and all the staff.
Mary and her team were outstanding in both customer service and mechanical work. They were very professional and efficient. I would highly recommend this team to family and friends. Keep up the great work, Well done guys!
This was by far the best experience I’ve had when it comes to my car. I dealt with Musti who kept me informed throughout the entire process and was honest about how long it would take for my car to be ready. Exactly the kind of service I needed after being in an accident. I received the car back as good as new. Thankyou
Musti and his staff could not do enough to ensure a smooth transition and repair to our BMW.looks like new again.
Mary leads a great team of professional repairers for your accidents. They follow up with you and ensure a smooth process after your vehicle is in an accident.
Really recommend MJ auto smash repair. They have done such a great job on my car! All the staff are friendly and reliable! Thank you so much for your excellent work!
By far the best customer service. Highly recommended. Their quality of craftsmanship is beyond 5 Stars. Professional, with a remarkable service.
Please consider this team for all your repair needs.
GENUINE CUSTOMER EXPERIENCE WITH MJ AUTO REPAIR:
Where do I start to begin with my experience with MJ Auto repair. After having a horrible experience with an NRMA nominated repairer in silverwater/auburn where I was forced to refuse services due to unprofessionalism, dishonesty and unbelievably rude customer service throughout the organization at the previous repairer, my experience at MJ auto repair lies in STARK contrast to this previous experience.
Right from the beginning I was greeted by a friendly receptionist who was able to help me immediately and put my mind at ease about the whole process and their flexibility with regards to the repair (time frames, providing courtesy vehicle etc). I was also greeted by the car interior/exterior detailer who was washing some cars at the time and told me not to worry about everything and that they will look after me. Mousti, was able to help me with everything, was super flexible, approachable and just a genuinely friendly guy. They are very busy but dont stop this from putting in the care and effort into looking after you and your car.
These guys are honestly one of the best repairers I have been to, and you can tell that they are going to do a good job just based on how clean/neat and modern their working space and reception is.
The work that was done to my car was incredible and I had no complaints, would not have dreamed that they would be able to do what they did for me. Honestly very very happy with their level or work, care and friendliness making them very easy to deal with. Such an incredible repairer. Their work speaks for its-self. Couldn't be happier, these guys are great. Come with a smile on your face, and they will do their best to help you out. So happy NRMA referred me here. Would give 6 stars if I could. Thanks again guys for your hard work. You are all amazing, well done!
Moosty & his team here did a fantastic job of repairing my Suzuki Vitara. They were so professional
& their attention to detail in respraying the paint job was fantantic.
MJ Auto did a superb job repairing my Subaru WRX 2009. The workmanship was outstanding and their persistence to source the replacement parts, required to finish the body damage, remarkable. They detailed it and made it look new again. Extremely happy customer. Highly recommend
I had a wonderful experience with Musti and MJ. My C63S had a clear paint protection wrap from ProVinyl and Musti was able to arrange its replacement with the same firm. There was even another damage speck discovered on another panel after the main dent had been fixed that I'd forgotten to tell him about; he was so kind as to arrange a second round of repairs and even take my car back to ProVinyl a second time to ensure everything was done perfectly.
Musti himself gave me a lift to Hertz upon first drop-off, and my only constructive feedback would be to adopt a system where hire cars are arranged internally (I had to arrange my own hire car but in the context of the rest of the repair job completed impeccably this by no means was a considerable issue).
My car was returned to me in spectacular condition (see the pics!) and I couldn't be happier. The lady at reception was lovely to deal with.
After having car transferred by NRMA from another repairer to MJ Autos Musti contacted us and kept us informed. Very well presented repairs and Musti explained all work done. Great repairs and great communication. Easy method of paying excess also.
Friendly professional team and good repairs. Very positive experience with these guys. I was very happy my car get fixed and returned it to me super shinny!
Worst car repair shop. So slow, not reliable, not trustworthy and terrible customer service. Never go here.
Just got my Corolla fixed by the most professional and experienced tradesmen in best possible way. Thank you to Musti and all staff for everything. I will definitely recommend your excellent service to everyone Levent Arikan
Excellent repairment to my Toyota Rav4, the MJ Auto repairs provided perfect services and i am pretty satisfied. Strongly recommended
HAVE to give MJ Auto 5 Stars. Why? They don't just try to make money off you, but they go above and beyond in terms of customer service and work performance to bring their customers the best quality services.
Received the best customer service possible from here out of all the places i have EVER been to.
Pros:
- Gave me a very reasonable and affordable price for my car to be fixed for a bad paint scratch and few dents.
- Musti, was generous enough to know of my financial situation and lent me a rental car for FREE. (Dont know anywhere else that is that generous)
- Kept me updated about my car situation throughout the week of it being repaired & fixed up some a few extra scratches free of charge (as mentioned before, not just about making money off customers)
- Got my car back after 1 week (very fast) smelling like lavender and roses with full seat shampoo and indoors vacumned.
- External car detailing with wash & wax and a full engine wipedown as well as tyres alloy washed and tyre shine applied. (They didn't have to but they did it as an extra)
Conclusion?
MJ Autos is a great local business and they're good at doing what they love. Want to personally say a big thank you for the splendid paint fix job and the amazing car detailing you guys did and the way you guys looked after me regardless of how busy it got.
Excellent customer service. Musti was very helpful. Got my car fixed ftom there after an accident and they done an amazing Job. The paint Job is on point. I would highly recommend this place.