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Liverpool Mazda

Address 365 Hume Hwy, Liverpool NSW, Australia
Phone +61 2 9600 5511
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Saturday09:00-17:00
Sunday10:00-17:00
Website www.liverpoolmazda.com.au
Categories Mazda Dealer, Auto Repair Shop, Car Dealer, Used Car Dealer
Rating 4 73 reviews
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Liverpool Mazda reviews

73
Sort by: date highest rated lowest rated most helpful
Antoun
23 September 2021 22:25

I Had a great experience dealing with Fouad. He was very helpful, professional and informative. I love my new Mazda cx9. Would definitely recommend Mazda Liverpool.

Mark
03 September 2021 12:11

I recently purchased a Mazda cx8 and I'm glad I had the opportunity to do so. I dealt with a very courteous young man by the name of Abraham. He was extremely helpful, not all that pushy as you expect in the car industry. He steered me though the whole process and kept me in the loop at all times. I would strongly recommend that if you are in the market for a new Mazda go and see Abraham.your opinion of the new car idustry may change mine did.

Gunawan
24 August 2021 17:07

Outstanding customer service and care from the start to finish, thanks to Fouad and especially thanks to Shen Liu for looking after the whole process, couldn’t more happier with the services and perks. Very recommended!

Keith
19 August 2021 7:01

First time buying a new car and had a great experience with Mazda Liverpool. I couldn't compliment Adrien enough with his professionalism and excellent customer service. Addressing all my queries and concerns in a timely manner. Thank you Adrien and team, i highly recommend. Another happy customer here.

Marylou
18 August 2021 20:58

Daniel & I recently purchased our very First New Car at Liverpool Mazda.

The team has exceeded our expectations.
A special note of appreciation to Adrien and Shen who have been extremely helpful throughout the sales process and after.

We cannot recommend them highly enough for their quality service, both Adrien and Shen have gone above and beyond to accommodate us.

Amy
10 August 2021 0:47

Bought my Mazda 3 from here and it was a great experience. A big thanks to Abrahim for being such a legend and making the entire process not only easy but most importantly - Fun! He went above and beyond to make sure my requests and needs for the car were met. I even brought my partner back here months later to purchase his car!

A
06 August 2021 10:27

The lady at the service center was rude and didn't seem interested in answering any questions. Even refused to fill the service log book. Will never be back again.

Alby
27 July 2021 17:50

Just purchased a new Mazda from Liverpool Mazda
And I had a very pleasant experience
The car was delivered in a very professional manner
And up to my expectations.
The staff were very friendly and everything was explained thoroughly by Carlie Lee who was the Salesperson I had the pleasure of dealing with
Thanks “ Liverpool Mazda “

Kaitlyn
06 July 2021 16:01

Absolutely amazing customer service by both Charlie from the Car Sales team and Charlie the Business Manager. Never felt pressured to do anything I didn’t want to do, did their absolute best to get everything I wanted at the best price and provided a fantastic delivery of the car. Couldn’t ask for anything better!

Ekrem
29 June 2021 12:35

Called up to ask if they have a certain part in stock. Spare parts team has no idea what they are doing and seemed like they were more adept at asking me to stay on hold compared to actually doing their job.

Employees not helpful at all over the phone in general. Specifically asked if they are McGrath Liverpool in order to pick up this part and after they say yes and I show up they tell me their spare parts division is located elsewhere.

Inept, and at best these workers and company as a whole is utterly useless while at worst they are detrimental to their customers. I love my Mazda vehicles but as a division these people have earned my displeasure.

Joshuatp
13 May 2021 10:48

Had a great experience at Liverpool Mazda. Was helped out by Elle Hall who was very helpful and informative with every aspect of the process making it a very smooth and pleasant process. Would definitely keep an eye out for her if you’re looking to purchase from there!

Khurram
29 April 2021 8:46

We got out first family SUV from Liverpool Mazda which was a great experience. The finance and sales teams were absolutely amazing especially Charlie from sales was very helpful and kind. Thank you so much!

Robert
27 April 2021 8:35

We got a great deal, the staff were very accommodating, understanding and patient, helping us to understand the features of the car and offering to help should we have questions down the track. Would definitely buy from here again if we buy another Mazda.

Khai
27 April 2021 7:34

Went into Mazda dealer at Liverpool, they wouldn't let me test drive their Mazda MX5 vehicle because they said I'd waste their time if I'm not buying on that day. I told them that if I like the test drive, potentially I'd buy it. They rejected my request. I went to Power Ford and Dutton One to test drive a Mazda MX5 instead, I ended up buying a MX5 brand new from a non Mazda dealer. Phew, thankfully won't be going back to Liverpool Mazda ever again for another vehicle purchase.

sam
22 April 2021 8:48

Had a great experience at Mazda Liverpool especially with Charlie! He was very friendly and helpful and helped me buy the perfect car and fit for me. Charlie got my car to me 5 days earlier then quoted! He helped me reach a great price and will definitely be back for my next car

Ezio
06 April 2021 13:31

DO NOT RECOMMEND. Their servicing department is a nightmare. Lets start with the pricing I was charged $565 for a basic oil change, cabin air filter and a brake fluid change being told that's a "Major Service" is a joke. On top of that I have my car returned with new scratches all the time and they never take responsibility for it.

K Dean
29 March 2021 20:37

I would recommend making an appointment with Charlie Lee when buying your Mazda. Charlie Lee understands customers and will not waste your time! This Mazda is the busiest dealer in Sydney and they have a nice indoor showroom with parking available!
Make Liverpool Mazda your last stop! Don't forget to make an appointment first via email or telephone prior to going to Liverpool Mazda, with Charlie Lee!

Alistair
05 May 2019 8:57

Professional follow up by Justin and Talia to find out the faults faced during the earlier service. Took the car back for a 2nd time and it came out as good as new.

Sulieti
20 April 2019 2:37

I have never been so satisfied with a purchase, and I applaud the beautiful Junee & Milos for there help and assistance & taking time in making my purchase a great experience.

This is my second purchase and I will forever be returning to Mazda Liverpool, the new location is perfect clean open and as soon as you step foot in the Car yard everyone is welcoming!

Always going beyond and above their duties!

Thank-you again Junee & Milos, appreciate your great service!

Pauline
16 April 2019 20:33

Great and friendly service! One of the best service centres I've been too. Better then the Toyota ones by far!

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