Hypop

I recently purchased the Godox TT350P 2.4G TTL HSS Speedlite Flash for Pentax from Hypop, and I am thoroughly impressed with both the product and their service. Not only did I receive the flash just 5 days after placing the order, but the customer service experience was exceptional.

I encountered a minor issue with the batteries, and upon reaching out to customer service, I was promptly assisted by Irma. She efficiently resolved the problem, showcasing a high level of professionalism and customer care. Overall, a fantastic shopping experience with Hypop, and I highly recommend them for their speedy delivery and outstanding customer support.

I received fantastic customer service from Irma following a fault with recent purchase. Irma sorted everything quickly and efficiently. Will certainly be coming back to Hypop.

Very happy with the service which I received from Ivan. He helped me decide on which lighting kit to purchase. He was very helpful and provided me with excellent service. Highly recommend Hypop

Excellent customer service and very friendly staff. My item was on backorder (a slight delay) and Reijie arranged express shipping for me so I met my deadline. Will absolutely shop here again and I appreciate their efforts immensely.

Great service and super fast dispatch! Reijie made sure my order was processed asap which was super helpful:)

I can't rave about hypop and spectrum more! I love their facilities I love their products. They are fast to pick and pack. Fast to order in. My favourite photography gear and lighting wholesaler

Today Ivan helped me for over half an hour testing different strobe lights and educating me on the use of everything I absolutely adore Ivan and he deserves your staff member of the month for putting up with me

Fantastic support from Irma & Bec, assisting over the phone and not giving up until we found the solution. So pleased my equipment is working again. Thank you Irma & Bec.
I have been purchasing from Hypop for many years and living rural the delivery is very quick.

Wonderful service again at Hypop! Elliot was extremely helpful in setting up iPhone filming rig. And so pleased with this purchase sold to me by Bec last week. Great customer service!

My first experience at Hypop was fantastic.

Elliot was extremely professional, helpful and efficient.

I have no hesitation in recommending Elliot and the Hypop team.

Great customer service, Keemo was onto it!
To Keemo’s boss: please give Keemo a brewskie and a nice lil bonus

The team are so helpful at Hypop! Keemo pointed me in the right direction to find exactly what I needed. Super quick customer service which is amazing.

Thanks so much team!

Irma was amazing to deal with. Helped assess my needs for the best outcome. Appreciate it!

First time at Hypop and I wasn’t disappointed! I’m didn’t know a lot about lighting but Bec and Elliot were very patient and answered all my questions. Thank you so much - you both certainly deserve the 5 stars!

Great selection of products and an easy to use online store. My salesman Lachlan was a huge help in making sure I had suitable equipment based on my situation and even went as far as to make sure the sale was honoured when the checkout system didn’t register it. Thank you to him and Hypop! Would definitely recommend buying from here.

I bought products online for a school and from the moment I called to get information and a quote to place an order the service was excellent. I dealt with Elliot who was friendly, very helpful and very efficient. Our goods arrived the very next day and we had no trouble with communication. Thank you for your great service!

I ordered a backdrop kit through Hypop. Unfortunately one of the clamps were damaged during freight transit, so I contacted their support line and was liaising with Ivan. Ivan very quickly and efficiently sent me out a new whole new kit and it was here within a matter of days. I found this service second to none. I would highly recommend Hypop and Ivan. Thanks.

Hypop are my go to for photography equipment. Even if I can find a product at another store I always end up ordering from them because their service is the best! Heaps of online help, customer service and also super fast shipping. Favourite place to shop for my studio equipment.

Amazing customer service and super quick delivery.
I've shopped here a couple of times now and every time the staff who have helped me have been very knowledgeable and attentive.
I had an issue with a video light towards the end of last year and Dami helped solve the problem quickly and without hassle. Thanks Hypop - you'll always be my first stop for anything lighting related!

I highly recommend for anyone looking for a ring light on their desk/dresser! Very nice quality, not just some flimsy material that would deteriorate overtime. Variable light settings & brightness is indeed adjustable. It’s also very useful for phones too if you wanted to set up your phone camera for vlogging, FaceTime calls & such with good lighting. Also, shipping did NOT disappoint. I made the mistake of having the product be collected rather delivered and barely day later, it arrived! Thanks to the help of Keemo who assisted me with my error. All in all, I am very pleased with the product and the support that came with it. Thank you Keemo & the Spectrum Team.

Ivan was awesome super knowledgeable and easy to work with. 10/10 would recommend this place. A gem of a store!