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HSBC Bank Australia

Address 724/728 George St, Haymarket NSW, Australia
Phone +61 1300 308 008
Hours
Monday09:30-16:00
Tuesday09:30-16:00
Wednesday09:30-16:00
Thursday09:30-16:00
Friday09:30-17:00
Website www.hsbc.com.au
Categories Bank, Financial Institution, Mortgage Lender
Rating 1.5 27 reviews
Nearest branches
HSBC — 333 George St, Sydney NSW
HSBC Bank Australia — 1 Sussex St, Shop C1/03 Daramu House, Barangaroo NSW
HSBC Bank Australia — 51 Mount St, North Sydney NSW
Similar companies nearby
ING — 60 Margaret St, Sydney NSW
Reserve Bank of Australia — 65 Martin Pl, Sydney NSW
Gateway Bank Ltd — level 10/68 York St, Sydney NSW
Defence Bank — HMAS Kuttabul, 12-14 Wylde St, Potts Point NSW

HSBC Bank Australia reviews

27
Sort by: date highest rated lowest rated most helpful
Simon
13 December 2018 8:12

Massively over staffed, yet they all seem to be busy doing nothing!

I can count 9 staff at present 7 of which aren't doing anything and still I've been waiting 25 minutes to open a new bank account

This isn't normally the case with other HSBC's around the world, so disappointing!

L Lan
31 October 2018 14:08

I would avoid this bank at all cost.

They have no understanding customers need to discharge loans in order to settle within a certain time-frame. After being told everything is fine and a day before settlement they send an email saying further forms are in the post which held up the process. On receiving the forms they were previously filled out forms. The “relationship” manager has closed communication (i.e. Just doesn’t respond). Some HSBC employees do try but it seems the incompetence comes at a higher level. I have
never come across anything like this when dealing with any bank. HSBC takes the cake.it would be hard to believe any bank could be worse. I can’t wait to move my business away from this train wreck.

Kate
06 July 2018 16:51

Worst banking experience ever! No ones knows how to do anything, in branch, over the phone or online.
Save yourselves and just don't bank with HSBC unless you absolutely have to!

Nelson
19 March 2018 1:27

This is actually the worst bank in Australia. Simple issues cannot be solved. The staff, including phone operators are incompetent. Not that it's their fault, it just shows poor leadership and management from higher up. No way am I trusting you with my money if you can't run the basics!

Terence
05 August 2017 10:11

It was well after lunch and out of the many counters, only 2 were attended. Just to make a simple deposit took me closer to an hour.

Michael
06 June 2017 18:40

Oh Thank you for this Information guys, I was just thinking to invest some money to this Bank,
You save me a lots of problem,
Thanks again
Michael

Mark
28 May 2017 23:42

Friendly service by the teller, however, they are a bit slow completing your request. To close my accounts with HSBC, it took them over 30 minutes. There were three tellers and all were occupied by the same people (including myself) upwards of 10 minutes. Luckily there were no other customers waiting.

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