Five Star Hand Car Wash

The car wash service was great with nice attention to details. The rates are reasonable. They have a lovely ambient waiting area where you can grab a cup of coffee for yourself.

The services was absolutely perfect, Michael is the best person and all the staff are very nice and friendly.

For starters, I really wish I didn’t need to write this review. I have been here so many times and they do such a good job, but every person who brings their car here has a right to know what has happened to mine so they understand the potential risks they face.

My Subaru was parked at the top waiting for other cars to get washed. One of the workers got into the car to move it to the bottom of the property to the wash station.

Now, I’m still not sure if this person knew how to drive manual or she was too proud to admit that she couldn’t, but she managed to roll it straight down the hill, didn’t bother pulling the handbrake up and the car hit a tree on the right hand side and the business display car on the left.

I exchanged details with the manager but to make things worse, I had to deal with their public liability insurance and the time it took to assess the car and authorise the repair took so much longer than it should have. To put things into perspective, the accident occurred in late October, and I just got the car back in early February.

I’m happy to remove this review if they can demonstrate to me what they have put in place to make sure this never happens again. This could have been a more serious accident if the tree and the display car didn't stop my car from rolling down to the wash station and either hitting another car or killing someone. I wouldn’t wish the same heartache on any other car owner and that’s why I have written this review.

Had my car washed and vacuumed on the inside for pet hair - they did a great job and friendly service. I would recommend them and will be returning next time I need my car cleaned.

Have been using this place for a while now. Great attention to detail. My car looked almost new when they’d finished with it yesterday

This is actually worth 10/5 amazing service they take care of your car and not here to make a buck.

110% satisfaction.price absolutely fine. Amazing care for both my car and my time (they have amazing waiting room). Such great service and so much care. Keep the good work. I am now your regular customer.for sure…. Cleaning was immaculate and attention to cleanliness was so awesome.

Dealt with Michael who was very professional and their works was spot on. Happy with the overall experience.

We have been travelling with my Dalmatian in our car for the last 12 months, with predictable consequences. Dalmatian hair has barbs on it and it’s incredibly hard to get out. The team here did an absolutely incredible job on the car, inside and out for only $180. I can’t recommend five star car wash enough.

Unlike, other car washes, these lovely people here take a lot of care and do an amazing job. The wait room is very pleasant and the owner and staff are very nice people. Quality of work is unparalleled.

Professional, friendly and caring. Not only washing your car but also very detail oriented. They always polish small scratch on my newly purchased black one.

Great experience there! We had our two cars washed today and the results are both better than we expected! Highly recommend and will come back for sure!

I had my newly purchased dark metallic grey vehicle fully detailed at Five Star and the results were exceptional. The attention to detail was amazing. Highly recommend it.

Excellent and professional service. Very happy with the way our car was cleaned and polished inside out. Highly recommend this place to anyone looking for a car wash and detailing.

No doubt hand wash is good and people do spend good time to clean your car but there is lot more can be improved for eg they should do Air Dry after wash or else you can see water marks after leaving the wash bay in 20-25 min all water marks were coming all around the car from hidden spot where water was still there.

No doubt staff invest a lot of time to clean the car but after wash they should do Air Dry or else after leaving the wash bay in next 10-15 min this is how car looks with water spot coming from hidden areas.

Gurmail is a very professional car cleaner and gave me the best car detailing and buffing service. Very happy and reasonable price, highly recommended!

Pleasantly surprised at how clean my car was and very fast. I thought I had just picked it up from the dealership. Lovely waiting room with a free coffee.

Great service and professionalism, dropped at home and picked by the owner when car was finished.
I would recommend anyone to use they services.

Best car wash in the Hills and surrounds! Bringing my car here, is like driving away with a brand new car time and time again.