Fitness First St Leonards

Love this gym, well
Maintained, good group exercises, lots of space and a nice swimming pool and friendly staff, highly recommend it

Service from Fitness First Swim Club is awful.
My son's swimming lesson was moved by Fitness First from Wednesday to Sunday because they are closing the pool for maintenance. My son missed Sunday's class because he had asthma on Saturday night. We were asking for his make up class to be rebooked but the manager refused to, sighting that per policy, we need to give medical certificate if the reason is illness.
I asked for the copy of terms and conditions and it is state there verbatim "If a student is sick we encourage a medical certificate when possible. " - meaning, med cert is not mandatory, but the manager refused to book us my son's swimming lesson. One thing to point, this is my son's first make up class for this term and for this year.
Furthermore, in the terms and condition as well, you are discouraged from attending class if you are suffering from "A cold. ".
I told the manager, she's being unreasonable and she said, she's not and she won't budge because she says, she'll stick to her terms and condition.
We are moving to a different swim school after being with Fitness First for years. Another swim school has confirmed already that we are welcome to book a make up class if we miss the lesson for any reason.

Joined with my partner. We both really tried to like it since it’s so close to us and gives us options to go to other sites.

Class times didn’t suit my partner especially since there wasn’t many night time ones for her.

I was there mainly for the weights but I felt it was pretty run down but my pet peeve are people not putting away their weights away or using towels. Haven’t trained properly in 1.5 years and last thing I want to do is unrack someone’s plates so I can use the equipment.

Both of us decided to just cancel the membership within the 7 day cool off period. Got offered the better promotion at the time but declined anyway.

This Fitness First is debiting my account without my permission. I have cancelled my membership following their process but they are not following their own process. Instead that want to try to confuse the issue to steal money for no service provided.

Swimming classes are good, however not flexible for even life throws curve balls sometimes and schedules don't always get met, even tho my kid has been going to them for years.

Nice gym with a decent layout but quite hot. Don’t usually sweat at other FF but I did at this gym.

Good facilities overall, staff are nice, can be a mission to get parking. Much prefer the other fitness first locations. Rockdale is much better. Don’t pay extra for platinum, overhyped.

Good location, decent layout but so-so equipment and maintenance.

Known to have good PTs but the maintenance for a platinum fitness First centre is a bit sad.

Place is a bit run down, air con is ridiculously weak and machines as are often out of order

Pathetic service! They keep chasing you every 5 minutes to get you registered. And post that they simply don’t care. Even to get a working access card is too much hassle - from staff being unavailable at a time they committed beforehand… to.machine not working… to.come back the next day to get things working… they just seem to have no interest in customers having a good experience. Someone called Jack keeps promising and constantly under delivers.

Always find this gym is a bit too small for the number of people using it in the morning and equipment is limited. Otherwise good gym and not full of posers

Really good gym with friendly staff. I like the space and the equipment. Staff are keen to help and I have never felt the need to move on from FF St Leonards

Well fitted out gym, friendly staff and good selection of classes (particularly Body Pump). Change rooms are well kept and the small swimming pool is a nice addition.

There is a whole lot of mould or air conditioning duct in about 1 1/2 metres above people's heads.
I mention this a while ago and was told by the manager that it would be fixed but it never did they never bothered to clean it.
Clearly mould because you can see by the way it's growing in little circles.
So what does that tell you about the rest of the air conditioning system particularly inside the ducting.
Mould everywhere clearly.
They need to actually clean the whole system inside and out.

Update the mould is still there and has not been removed months later.
The staff are friendly enough but I guess the management structure does not want to spend the money to clean the building.

I don’t quite know how to review this. I started my free trial last week, and I like the gym and the equipment. The staff seem very nice too. The gym has plenty of squat racks and pull up bars everywhere and it’s also awesome that it has a pool. How ever yesterday (my 3rd session trying out the gym) I caught a man digging through my bag in the locker room. Literally was both forearms deep into my bag. It was obvious that he was being opportunistic and trying to steal anything that he could find from my bag, unluckily for him I didn’t have anything worth stealing in my bag so from what it looks like he didn’t take anything. I did report it to reception but I am not sure what will come of it.
So, the gym is nice, but please don’t leave your bag unattended.
It’s quite horrible that this is the first impression I have of the gym, because as I said, it’s actually quite nice.

Awesome gym with a pool. Nice atmosphere and equipment. Great instructors in group classes

Great space. Clean with plenty of cleaning options to hand. No broken equipment and plenty of availability. Jono and team on the front desk always welcoming. Best gym ever

Best gym I've been to in this area! Lots of equipment and space to train with super friendly personal trainers to help out when you need it

By far the best Fitness First I’ve been to on the lower north shore. A great layout, plenty of space to move about, and clean with friendly staff. Even though I’ve moved further away this is still my preferred club.

This is the best fitness first I have been to, and was such a pleasure to train in for the first time today. Thankyou!
Can’t wait for my next visit!

Fantastic club and team of trainers highly recommend for anyone considering joining by far the best gym in St Leonard's.