Fitness First St Leonards

Excellent range of equipment, spaced out well, nice having the option of the pool as well. Good vibe throughout, most people in the gym are respectful, will share equipment etc. Only ding is the shower facilities feeling run down and the cheap toiletries. I don't interact with the staff much but they are generally friendly.

I love this gym. It’s got a lot of equipment, and it also has a heated pool and steam room. What more could a girl want?

Please fix the air conditioning It’s just dangerous. People are leaving the classes because it’s just too hot. Migraine and nose bleeds are a common sighting now! Train your staff in basic first aid as they had no idea how to deal with a basic medical emergency. Fix your cardio equipment like the treadmills They are not calibrated and don’t reach the speeds they are supposed to reach (or get new ones), they have been like this for at least two years now. And please vacuum as we get so much hair balls on the floor it’s disgusting.

Back in a year, this place was one of competitive gyms around and had much to say, but now, it’s just waste of money, machines are not clean, or broken. This place does not have a good A/C, you can see mould and dirts on cardio machines, plus AC is not working good there too. It lacks a few main machines. It’s been like this for a year and Fitness First is doing nothing! I have switched to Mosman and Willoughby and the same happened there, like last night, I was almost about to leave because of AC at Willoughby!
Hopefully, Fitness First spend some money on renovations and upgrading with new machines as other competitors are doing the same with cheaper membership, like Club Lime!
What Fitness First is claiming as Premium, it’s not even basic compare to new clubs and rebrand gym like Plus Fitness!
I am personally thinking of cancelling my membership and stopping wasting of my money on this, unless see changes!
I tried to speak up and share all these with club managers and associates, but I don’t think they have any authority to make changes!

Dated gym with Stone Age equipment. Very dark and dingy with a lack of natural light which feels v depressing. Needs a facelift. Definitely does not qualify as a “Platinum” gym.

Other areas of improvement:
1. Broken equipment, missing equipment and broken lockers - has not been fixed for the 6m I’ve been there.
2. Disproportionate no.of Stepmaster machines (2) to treadmills (15+ incl.broken ones).
3. There is one guy (5’7” Ginger) who screams like he’s giving birth every time he lifts (unimpressive) weights. Really disturbing and I have to pause my workout when he’s screaming as it’s so disruptive and uncomfortable. Have some self awareness and respect!
4. Guys clustering around you like flies in the weights section which is both unsafe and uncomfortable. When there is so much space why not spread out? This is not a club.
5. Couples at the gym / on a date. Please date somewhere else if you are doing more flirting than working out. Surely you can be independent enough to spend some time apart or allow your partner to workout on their own?
6. Bathrooms are disgusting with irregular cleaning and toilet paper everywhere. Floors are wet which is a safety hazard.

-dirty, unhygenic gym with mould all over the ceilings and bathrooms
-personal trainers/staff would joke around and throw weights around and roll plates across the floor with no care about safety
-free parking amount is horrible (90 minutes) and you will have to drive down to the bottom floor of the parking compound
-there are much better and cleaner gyms that cost much less

Staff were extremely attentive. I had a tour around the buildings and the equipment was clean and well organised. The eclectic selection made me excited to begin working out here. I had one of the staff personally attend to me regarding payment plans. They have a nice discount at the end of each month. The pool was closed temporarily, however it is included in a membership with them. My tour was during rush hour and I had a good idea as to how busy it got. It has a perfect community but is not too busy where you need to be waiting for equipment.

Second rate fitness first platinum. Has a lot of space but missing fundamental machines like pec fly and cable row. Steam room basically never working with reception not having a clue when it will be up and running again. For the money may as well go to a more plus fitness or anytime

Highly recommend this gym. Swim school members are very kind and caring. Also reception staff in the afternoons are very chill.

Gym floor is also very spacious and there is lots of equipment
10/10

Harry and the membership team are legends. Lots of free weights.

Changing rooms could use a freshen up. They are pretty tired

2023; playing music at high volume seems obsolete and unhealthy. Mayority takes their own music. No internet conection available apart from the reception area where is not meant to exercise. Machines out of order never have a sign. Early goers might not find supplies in bathroom as there is no staff to stock it (how about doing it previuos night?). Other branches make more efforts to stand out from the ordinary and be Platinum.

My wife and I are from Adelaide and recently spent four weeks house sitting for our friends in Lane Cove and wanted to find a gym in the area to keep our fitness up. Well we found one! How lucky we were to be able to take advantage of a special deal at Fitness First Platinum St Leonards. $19.95 each for a month suited us perfectly. We were welcomed with smiling, friendly staff who showed us around and registered us as casual members. A special mention must go out to Harry who has made us feel so welcome. His friendly manner and happy greetings are an asset to the gym and he should be commended. The gym itself is well equiped with a variety of equipment but can be quite busy at times. It must be popular! We would highly recommend this gym if you live in the area or are visiting like us.

Steam room always out of action. Always takes from 6 months to fix it? Why doesn't Willoughby or Neutral Bay have this issue?

Decent gym - but the worst gym etiquette by members and no rules enforced by staff. Weights are never removed from machines and the dumbell rack is a mess, could be easily rectified if staff enforce better etiquette and will make it a more pleasurable experience for members.

Fitness First St Leonards is an excellent gym with great facilities, plenty of equipment and spaces to train plus being well maintained and kept to very high cleanliness & hygiene standards. Well done Team!

Went to this gym as a first time user on Sunday morning - presented myself to reception and advised them it was my first visit. Receptionist had no interest, without even looking at me just said “everything is upstairs” and waved me on. I had to ask where bathrooms and lockers were as she didn’t even find the care to tell me this. No support or instruction was offered when I realised the lockers cannot be activated with a fitness passport card, so I had to leave my belongings unsecured and hope that no one would take them. I will not be returning and I suggest you look elsewhere if you are looking for a supportive workout environment

In the past two years, I emailed several times for cancelling my membership card because I went back to China in October 2020. But the cancel failed. I have to be deducted every two weeks. In September 2022, I went back to Sydney, and I called St Leonards' shop phone twice for cancelling my membership card. I was told it has been cancelled, but it was still deducted from my bank automatically. Could you please help me solve the issue Immediately?

More wear and tear than most FF Platinums I've visited. A few machine omissions that surprised me: No Pec Deck, No cable lateral row seated (they do have a similar machine). Pool looks OK, but I've not used it.

Useless front staff mostly consisting of millennials. The minute I asked them something they seem pretty unhelpful and confused. As you walk away you can overhear them making snooty remarks (wouldn’t even mind if they made the extra effort in pretending they don’t hate their job in front of you). Anytime fitness is looking more enticing these days.

This is my second year at the club. I have noticed a big drop off in quality compared to last year - my main observation is they have cancelled their circuit classes during lunch times. Also their facility maintenance and cleaning has declined to the point where the mens steam room roof and collapsed, the main floor has holes and when working out clumps of hair is blown into my face when lying face down doing yoga. The bathrooms aren’t much better with lockers and wet areas noticeably dirty.