First National Real Estate Lake Macquarie

Was previously a great agency to deal with but with the loss of a number of staff the new staff hired have destroyed the reputation of Troys firm. The new property manager made it impossible to deal with and consistently disregarded legislative obligations and delayed urgent repairs. When questioned on this the manager would lie and not substantiate their reasons behind the delay, there was no remorse or contrition for her behaviour. I would never reccomend anyone to use the agency with its current staffing arrangements be it: buy, sell or rent.

Part of the way through the process we changed our intention to sell earlier in the year due to our concerns over Covid. Troy was very supportive and once we decided to proceed, he managed to reschedule timeframes and achieve settlement to suit our plans with no problems. Throughout the whole process Troy made sure that we were kept well informed and his warm personality and good humour helped us to get through what could have been a stressful experience with minimum fuss. We could not have had a better person to help us through this time

Troy knows what customers are looking for and would go above and beyond to help. Thanks to you for our first home.

Troy made the sale of my property a breeze. I would heartily recommend anyone requiring an agent to call Troy, you will not find better.

Troy & the team were fantastic with both the sale of our home & the purchase of our new one. Troy was always professional, friendly and always went above & beyond to make sure we were happy. We can’t thank you enough for everything you have done for us, you were fantastic.

Most unprofessional realestate I've ever dealt with. Also don't be fooled by there reviews, they have been paying people to put fake 5star reviews up.

With all our dealings with the team of Troy and Wendy at First National Lake Macquarie, their customer service is flawless.
They always follow-up and ensure their clients are completely happy.
First National Lake Macquarie is committed to supporting other local businesses along with local communities.
Spiffy Promo & Wear has no hesitations at all in recommending such a genuine and family orientated business.

Would recommend Troy and the team to anyone looking to buy or sell their home. We have sold 2 homes with Troy and wouldn't hesitate to sell our next home with him again.
Thanks First National Lake Macquarie

My property management services are with First National and I have mainly dealt with Sharon. I have dealt with numerous property managers over the years, but she has been by far the most professional and proactive. A lot of value has been added right from the first meeting, to finding a tenant, to checking up on house issues. I would highly recommend using First National if you are an investor!

Troy is a fantastic agent. I have previously listed my properties with Troy and am about to list another. He is always courteous, professional, tenacious, responsive and always exceeds my expectations. There is a reason he is the number 1 selling agent in my area. Thoroughly recommended!

Matt @ First National Lake Macquarie was a great help in finding us our first home. He always kept in touch with new places on the market and knew what we were looking for. Both him and Troy were aways happy to answer any questions and relate to our situation. It was all around a great experience. If I ever sell I will be in touch!

I have dealt with Matt McKee for several years and found his enthusiasm, attention to detail and knowledge of the housing market to be of an exceptional level. I would highly recommend him as a Real Estate Agent

I have know Troy and Wendy for many years and highly recommend them to anyone making a transaction in property.