First Hand Real Estate - Property Sales & Management

Extremely professional and friendly service by the property manager Melissa Savi. Being a landlord and dealing with real estate agents for the last 10 years I was dealing with Melissa on the otherside as a tenant. The whole process was seamless. All requests for repairs were attended to in a timely manner. Prompt and efficient service. I would highly recommend Melissa as a property manager either being a landlord or a tenant. Just wow! Thanks again for all your help

Melissa is an absolute gem to have manage the property, such a fast response and so caring of any situation!

First Hand were fantastic, they have the experience of a big agency with the care of a small company. We found them to passionate, hard working and communicative and would definitely use FH again in the future.

Penelope and First Hand have been a superb agency to work with. Penny is highly professional, friendly and most importantly, effective. I have worked with a number of agencies over the years and none have been as good. I'd be very happy to provide a personal recommendation if asked.

Have work with Angus and his team for a number of years. Excellent service delivered by a very efficient team. Highly recommended

Great experience with Melissa Savi, who has taken care of us as if we were family! Melissa is always fast in responding and helpful, offering a great service and always pleasant to deal with.

Thank you Melissa, she has been Very helpful, explaining us all the process as new tenants. She is professional and provide us with great advices. I recommend this agency!
P.s her accent made the process alot more enjoyable:)

Mitch and the guys at First Hand Real Estate have been a pleasure to work with. Professional, considerate and knowledgeable. Would absolutely recommend them to anyone looking to sell or get help managing their property.

Mitch is great to work with. Realistic and Effervescent. We continue to use him for our short -term lettings and any other real estate needs

Mitchell and the team are first class professionals. The service far exceeded my expectations. Would highly recommend Mitchell and the team at First Hand Real Estate

Melissa is an outstanding property manager. She is reliable, professional, and she answers all your queries promptly. I highly recommend her.

Melissa is our property manager and is a pleasure to deal with. Very responsive and active with our requests, for instance we had a plumber come out within a couple of days to fix a couple things in the bathroom and she has helped us process our pet request application rapidly also, so thank you!

The most down to earth and lovely group of people in real estate I have ever dealt with.

Highly reccomend!

Working with First Hand Property for a few years now, and it is a pleasure. Mostly with Melissa, the Property Manager who is accommodating and understanding.
Professional team, I highly recommend

The entire team at First Hand Real Estate are terrific. They have leased two properties for me including both a short-term furnished and a long-term unfurnished unit. They secured great tenants for both in a very short time. Melissa Savi has been my property manager on both rentals and has handled all property and tenant issues with skill and efficiency. I am happy to recommend the agency for all real estate management.

At the peak of COVID-19 my partner and i were left in an unfavourable predicament and we needed a new agent to assist us for our vacant Coogee apartment. Like knights in shining armour, we came across Angus and Mitch from First Hand Property. Not only are they extremely knowledgeable in the eastern suburbs area, but their modern approach to the whole leasing process from inspections to contract signing, made a usually stressful situation feel as easy as ABC. I could not recommend any other agency above First Hand. They are both transparent and friendly to deal with and they do not make you feel like "just another commission". Thanks again gentlemen!

Angus and Mitch have managed our property for over two years and in that time they have provided exceptional service; including a successful pivot from short term stays to longer rentals due to Covid, and an excellent resolution to a recent and complex rental issue. They are approachable, dedicated and professional and I wouldn't hesitate to recommend them to others.