First Hand Real Estate - Property Sales & Management

Angus is an exceptional agent who offers great service and excellent communication.

From the moment we engaged with him, Angus demonstrated a high level of professionalism and responsiveness.

His attention to detail and prompt communication always results in a smooth rental process.

Highly recommend Angus and the First Hand Real Estate team!

We recently purchased a home in Randwick from Catherine & Mitchell at First Hand Property. Their service was impeccable throughout the whole process. Both Catherine & Mitchell were very informative, helpful, consistent with their communicaiton and ultimately guided us through the purchasing journey, not just with professional care but personal as well. Thank You again for everything Catherine & Mitchell!

Melissa assisted us with finding a fantastic rental in Randwick. She made the whole process a breeze and was willing to assist us with whatever we needed. Would definitely recommend.

It is with great pleasure that I write this review for Catherine Bullen. We have bought and sold with her. She was always a pleasure to deal with, keeping us updated always throughout our sale. She is very professional, experienced and highly personable. If you are thinking of buying or selling Catherine Bullen is amazing. I highly recommend her. I can’t thank her enough for making our buying and selling journey a wonderful experience. Thank you Catherine.

Having met you and hearing you dealing with friends of mine, your approach was friendly yet totally professional.
Your attention to detail was profound and you took time to listen to us about what we wanted. We all felt respected and you assessed our needs very well.
Your attitude and generous manner sets you apart from the run of the mill real estate agent.

Loved working with Melissa. She’s gone above and beyond with us and we are so happy with her service. She is lovely, efficient, reliable and client centric. Would definitely recommend!

Melissa has been an absolute pleasure to deal with, all the way from rental application to end of lease. Professionalism with good humour too, highly recommended.

Incredible stay and excellent customer care. By far, the best holiday rental experience we’ve ever had!

Brilliant team to work with, very responsive and customer focussed. Would highly recommend booking through this company. Thanks for helping to make our stay in Sydney so enjoyable!

Mitch & the First Hand team have been great to us on a number of occasions - the sale far above expectations of a rural property, acting as a buyers agent for an apartment in Bondi, and giving advice on best strategy for setting up an apartment for short term rentals. Highly recommend Mitch & First Hand!

Mitchell and his team at First Hand Real Estate are an absolute pleasure to deal with. From employing them as a buyer's agents to managing our property on Airbnb I couldn't be more happy with my experience. Cannot recommend First Hand enough.

Rented with Penelope, such a great easy experience! Brilliant communication and Highly recommended

Penelope and her team were absolutely stunning and forthcoming in making our stay in Sydney a most memorable one. She handled all the bookings, payments and interim questions with highest distinction of professionalism and always answered very quickly.
We were really lucky to bump into Pen through an initial inquiry regarding another place and she offered us very quick options for inspection for short-term rental (3 mo) at a marvellous place in Clovelly.
For future business stays, I will definitely inquire with First Hand again. First Hand - First Choice!

Thank you so much!
Oliver

Penelope Cobbold is by far the best agent I have ever met, and I've been renting for over 30 years. Rather than tell you what you need, she listens to what you want and makes it happen for you, working tirelessly behind the scenes to do so. I've never met anyone in this business so 'can do', She is all action, no talk. If she says 'something', it is true. Rare in this world, let alone the world of property.

Melissa and Angus have been incredibly helpful agents throughout the entire rental process! Highly recommend.

Grace and I have really enjoyed having Melissa Savi as our property manager as she is quick to reply, always available by phone or email if any issues arise and ensures that things are followed up if necessary. Melissa has been really lovely to deal with on all occasions and has made our move to Sydney much easier in terms of settling in. Thank you Melissa and First Hand!

Such a seamless service right from the beginning of viewing our property. Our letting agent is Melissa, she is always so efficient and helpful. Great agency full of friendly faces.

Very rare to find such honest and professional real estate agents!
We had the pleasure of having Mitch Farrah as our agent who was an absolute pleasure. Found us a property that was perfect for our needs.
Pick these guys every time!

Thank you Melissa Savi for helping us find our new home. You made the whole experience fun, easy and stress free.

Testimonial

My experience with First Hand Realty began with finding the most amazing listing in which I now happily reside.

Contact with Mitchell the owner and Melissa the most glamorous holder of keys inspired me to visit their office to learn more about their boutique and bespoke approach to matching clients with properties.

Their office near Charing Cross is further evidence of their discriminating approach to property. The efficient, professional and friendly treatment shown to me has more than impressed and is why I have bothered to write this endorsement.

I wake up each morning thinking how fortunate I was to meet them. My little apartment has ocean views and is a slice of heaven.