Excellent Services : Best Cleaning Services in Sydney

Unfortunately this company didn't show up for my booked appointment. When I contacted them an hour after our appointment they refused to speak to me and would only respond via text message.

Very unreliable and unprofessional.

Won't be using them again.

Initially booked JWAY cleaning services to steam clean our lounge & rug however they did not show up & messaged last minute to say someone wasn’t coming.

Messaged Sam for a quote who replied straight away and advised he could be there within the half hour. He was professional and the couch & rug are clean! Very happy with the service & would definitely recommend.

My husband booked some carpet cleaning with this company, but they never showed up. Very disappointing. I strongly recommend looking elsewhere.

We requested a carpet clean, quality was poor, carpets not clean and remains smelly. Reached out to discuss service and potential return, was ignored. Very poor service.

The company confirmed 10am on a Friday verbally over the phone twice. I sent a text to re confirm time and date and never received a response.on the day they did not turn up and when i tried to ring they didn't answer any of my calls.luckily I managed to find another company on the same day and text to cancel this booking as they had been a no show and un responsive, already an hour late. They then text and said booking was 12pm not 10am which is incorrect but attempted to put the blame on me.i have NEVER dealt with a company that is so unresponsive and hard to get an answer from. Do not use if you need the job done on a specific time or day or if you like communication and responses, i am a very organized person so struggled with their lack of response.only takes a min to text back, if you are the same like me, do not use as it'll drive you mad! I cant comment on their work as they never showed up to do the job but i would highly recommend the company that did actually come out last minute and did a beautiful clean! They are called Ripple Carpet Cleaners! They were so helpful and managed to help me out after being left in a pickle by this company, came out very last minute and responded extremely quickly!

After an initial mishap with arrival time, the job was done and done very well. Fast, good quality and excellent value. Will use again.

I have used Excellent Services a number of times on my carpets, lounges, rugs… and each time I have been extremely Impressed with the service, quality and care provided. The team is all really lovely, they have each time been able to remove all dirt and stains and make my items feel, smell and look fresh and clean.

I should also say, I have often messaged very last minute and they will always try and accomodate and fit me in. They have never missed an appointment or been very late, once or twice they messaged stuck in traffic which I appreciate and that was only a few minutes late.
Very good communication and very reliable.

I highly recommend Excellent Services.

Didn't show, when I called to check what was happening, was told I would get a call back shortly. 1 hour later rang back, phone switched off. Don't take bookings if you can't fulfil. Extremely annoying. And now owner is lying and saying I was "sent" proof of van breaking down. Man up Sam, you stuffed up. Also you never called me to arrange another time. It's a strange way to run a business. I found an excellent person who showed up promptly. Clean Master Sydney is the one I recommend. You will also see many negative comments for "Excellent Services" also no shows. Would seem a trend.

I called and Sam got back to me rather quickly to organise a day-off upholstery cleaning. He was punctual, communicated with me through every step and did an amazing job! It was as if our sofa was brand new again and wasn’t completely ruined when we moved; an absolute blessing to see. Thank you again Sam and team <3

Thank you Max for your incredible service. The carpet looks absolutely clean and thanks for removing the stains that were left by the previous tenants. Great job!

Excellent carpet cleaning job by Max. He was professional and courteous. Thanks Max
Would definitely recommend Excellent Services to family and friends.

Max helped us out, and efficiently cleaned our carpets with high quality. Thanks for the good work and great price.

Very fast and good job, thanks Max! We had a bunch of watermarks and dirt trying to clean our couch ourselves! See below for before and after pics!

Best cleaning service in reasonable price. I have tried different companies to clean my carpet and tiles but never satisfied with their work. And finally I tried excellent services abc they were up to my expectations. I highly recommend.

Happy with the service and work from start to finish.i Would highly recommend to anyone requiring a thorough house clean or other cleaning job

Best cleaning services professional staff and great deal and offer on all services I suggest good deal in carpet cleaning and floor cleaning is great deal and affordable rate.

I have cleaned my carpet previously so many times with different companies and I was not satisfied but Excellent Services really did an excellent job and up to my expectations.