Enmore Medical Practice

Dr Sandra Zhang
"️ A True Gem in Healthcare! ️ always exceptional experience with Dr. Sandra her expertise, professionalism, and genuine care made my visit a breeze. From thorough explanations to personalized care, I couldn't have asked for more. Highly recommend to anyone seeking top-notch medical care!
5 star review

Receptionist is so rudeeee! I am a PATIENT, I HAVE AN APPOINTMENT, I CALLED THEN I AM STILL SPEAKING AND SHE DROPPED THE CALL! WHAT KIND OF SERVICE IS THAT FOR THE PATIENT! CRAZY!

Be prepared to wait at least 30 mins after your scheduled appointment, even if the place is empty. Terrible timekeeping!

After I waited for an hour for my appointment, I spoke to the Practice Manager to give her my feedback. She was defensive, unappologetic and aggressive. She blamed me, talked over me and ended up shouting at me. When I told her that I was reporting her, she threatened to adversely (falsely) affect my medical/patient record. I am in process of reporting her to the HCCC.

No respect for patients' time at all. Waited 1.5 hours only to have to leave for another appointment. Front desk kept saying it wasn't going to be long. Very poor communication - only offered to actually call the doctor and find out exactly how far off he was when I got up to leave. Should have taken note of all the poor reviews - really my own fault!

Richard Lee is one of the best GP's I have been to, he is very calm, informative and patient.

This is also one of the very few remaining bulk billed GP's in my area so it doesn't cost a lot to get the help you need.

I’ve seen a few doctors at this clinic over the past five years or so. Dr Lee is one of the best doctors I have seen in a long time; very attentive and offers many solutions to empower patients to make informed decisions about their health. Unfortunately, other doctors talk over me, don’t listen, and ask questions that I’ve already answered. Reception is a bit questionable at times; sometimes they call ahead to let you know doctors are running late, but today I waited for an hour after checking in at reception only to see my doctor walk out the door because they weren’t told that I was waiting to see them.

Dr Richard Lee is great especially for mental health. He’s patient and caring. All receptionists are very helpful and friendly especially Pratima, she’s very nice

Ask Siri about your medical issue first. You’ll probably get better advice, at the same cost, minus the wait time…

I don’t think I’ve attended this practice often enough to give an overall rating, but I had an appointment with Dr James Brown today and he was so incredibly kind, knowledgeable and reassuring. He was especially helpful when it came to finding low-cost options for the medications I would be requiring. A very positive experience overall.

I went in for a prescription renewal and Dr. Hany didn’t really listen to me at all. I have not seen him before so I tried explaining my situation but he was a bit rude and didn’t seem to care. I understand if he did not want to issue the prescription for whatever reason but it would have helped me to know why as now I have to see another doctor somewhere else and try again.

I’ve an appointment with doc but everytime I go to this medical centre I need to wait at least 30 mins more from the time I booked, sometimes 45mins or 1hr. Receptionist never tell/say what’s the reason why I need to wait that long. So so disappointed, such a waste timing here.

Bad experience with Dr. Jayaram. I've had a cough for 3 months, did a PCR test (negative) since it's required before I can see a GP here. I booked ahead but still waited for an hour. Receptionists were kind enough to check when the doctor is ready and told me it should be soon and she's with no one in her room. I ended up waiting for 20 mins before I got called in.
Yes she was very efficient. Listened to me explain my situation and without any checks, she just referred me to do an xray and a blood tests.
I then had phone consultations with her after my results were out. Both times she just said looks fine and ended the call.
Obviously I was still coughing but I gave up and saw another doctor.
If it wasn't for Medicare, I would have had to pay for my PCR Test, 3 x GP consultations, 1 chest xray and 1 blood test for nothing. Not to mention the hours wasted just travelling back and forth.

Don't waste your time here.

Practice does not take walk-ins. By appointment only. Too bad if you need to see a doctor immediately. It is a practice like this that pushes everyone to overrun the ED at the hospital for minor issues.

I’ve been attending this practice since Feb 2017 I have nothing but praise for reception staff and most doctors and physiotherapist they are always friendly and willing to help considering the high volume of patients attending the practice.

Unprofessional clinic, I had my worst experience with Sandra Zhang,
I went with specific symptoms, I needed to get a.profession opinion, but I've been treated like an underclass person, She didn't give any advice or any recommendations, but later on during the year I've been diagnosed with Ms,
Thanks to Sandra I lost one year of treatment, I hope someone authorise will check on this clinic, and clarify if there is actually a real doctor working in this clinic

Came here looking to find a new regular gp to monitor/manage my cancer and booked an appointment with dr Wei (Sandra). On my first appointment I was greeted with hostility and aggression from the dr who enquired as to the reason for my visit, when my reasoning was presented it was met with an aggressive tone both literally and figuratively literally. I gave her a number of reasons as to why I had booked an appointment at that practice with a random dr which went unattended, basically refused treatment and was extremely rude, hostile and aggressive both actively and with passivity, and still took her fee as if she had treated me. I'm never attending this practice again and it'd be my recommendation to anyone considering attending, not to.

Dr Hany Gergis is one of the rare GPs gives you his time and explains everything to you without rushing you into leaving. However, my issue is with the practice policy and Raksha, the practice manager. First of all she talks at people not to them. Secondly, they refused to give me my medical records which breaches the NSW health record and information privacy act 2002 because or their "practice policy" where they don't give out test results until after you book another consult with them.

Dont understand why always they take an hour to see you from your appointment and GPs wont even examine you. Its pretty much a legal dealer for prescriptions. Get your act together, y'all meant to be doctors.

What a ridiculous practice. Never on time, waiting at least 40-60 mins after appointment time to be seen. The one time I am 20 mins late they want to charge me a fee for not turning up. Save yourself the pain and join a better run practice