Elders Real Estate Bankstown

Excellent service with attention to detail. Friendly and experienced staff delivering outcomes to the expectations.

Dealing with Arthur was very smooth and he is very attentive. Accommodate our request to inspect the property unscheduled time and effective communication every time we spoke over the phone. It’s hard everything going on during this lockdown but he made it easier. Thank you.

Disgraceful service.
I applied for a property and waited for 2 weeks. On the 13th day the agent said the property is getting sold.
Why they would post such property ads. Completely playing with people’s emotions.
Didnt had a place to live for two weeks

We first met Tony while inspecting another property in the area, so we were already familiar with him when he was the agent at the house we ended up buying.

His help and advice was invaluable, and was a major factor in us being able to secure our new home.

He is friendly, always happy to help with a smile, and went above and beyond when it came to negotiating between us and the vendor.

Thank you Tony!

Very polite, honest, sincere & professional in their negotiations. Tony Khoury knows his work and deals with people in a very respectful manner.

I was a tenant in one of the property managed by Elders Real Estate Bansktown for 2 years. My experience with Elders have been really good. During my tenancy, I have found the property manager Chloe Gee and her team very realistic, pratical and super helpful. The team was always very responsive in addressing and getting the issues resolved.
When I was vaccating, the property manager Chloe was very helpful and made my exit smooth and absolutely stress free.
Thank you for all the help throughout.
Regards,
Faisal

Chloe from Bankstown Elders provided excellent communication and customer services regarding my rental property.

Can’t thank or recommend Tony and the team at Elder’s Bankstown enough. Tony handled a stressful situation with such ease and managed to get everything done in the said time frame with amazing results. He was able to ease us of any worries and concerns we had while staying honest. We could truly see the professionalism, passion and care he has for his work as well as his clients and it’s something we really appreciated.

Chantelle Serafino was my property manager at 16 Quentin St Bass Hill. She was very helpful and professional to work with. I still have other property with Chantelle and I'm glad that she's still taking care of. Thanks Chantelle!

Chloe is knowledgeable of the properties, friendly, easy to communicate with & responsive. A pleasure doing business with.

Smooth and effortless!

Chantelle was extremely professional from start to finish and had my best interests at heart. Chantelle and her team was very attentive with my needs and found tenants quickly.
The whole process was easy, smooth and effortless! Exactly what you want in a property management agent.

Highly recommend Chantelle!

What a star and an asset Chloe Gee is! We, at Platinum Properties NSW, work closely with property managers, therefore we rely on accuracy, promptness and professionalism when dealing with property managers. We have received exceptional service from Chloe on every single transaction. Well done Chloe, and we look forward to working closely with you in the future!

I live in the chapel apartments and before Chantelle came along this place was a mess she quickly came in and fixed everything, in the same month i got my air con and shower fixed which took more than a year prior, you can tell Chantelle was raised well, she is humble, down to earth and you can make a joke with her.she is a firm agent but she gets the job done, I'm so grateful to have here and hope to buy my future house through her.we love chantelle. 5 stars and elders is LUCKKKYY! To have her on their team.p. S unlike other agents SHE ALWAYS SNSWERS HER PHONE!
thank you Chantelle for everything you do for me & my family

Really been a pleasure having Chantelle and her team as our Property managers, dealing with an honest, reliable and hardworking professional has been great.

Thanks for everything

I had an overall experience dealing with Elders Bankstown, especially Chantelle Serafino. She was really helpful and handle requests in a very timely manner. I appreciate your great work. More success be with you.

ATTENTION POSSIBLE LANDLORDS

DO NOT USE THIS REALESTATE AGENCY GO TO ANOTHER AGENCY OR LEASE YOUR PROPERTY THROUGH PRIVATE MEANS. THEASE GUYS DONT PLAY BY THE RULES.

CANT EVEN PICK UP THE PHONES OR REPLY TO EMAILS

Chantelle Serafino is a very friendly, informative & extremely proactive Senior Property Manager at Elders Bankstown. She was my property manager a few years ago and with pride I can truly state that I am so glad that I have returned to her incomparable service again this year. Chantelle has exceptional communication skills, excellent service and commitment towards her work and with out a doubt words cannot describe how helpful and dedicated she is in ensuring that her tenants needs are met at all times. Her professionalism is truly outstanding and for this reason I highly recommend her to all tenants and aspiring landlords. I am 100% sure that once you deal with Chantelle you will never want to deal with any other agent as no one can fulfil her level of proficiency. Chantelle, you are an amazing soul and no matter how many times I say this it will never be enough. Thank you, thank you, thank you so much for all the time and effort you have given me.

Jess Joveska and Chantelle Serafino assist with property management and leasing of my apartment in Bankstown. I find them very responsive and professional. I can always contact them if I have any questions and I am very pleased that I have moved to Elders Bankstown for property management services

It’s been few years now I have been renting via Elders. The team has been very professional and try their best to cater the needs of client. I would specifically like to call out Chantelle as she has been the goto person for me in past few months due to her professional and fast turn around attitude.

Elders bankstown have been managing my property for over 5 years now and they have been amazing! Thank heaps to Chloe and Paul for being awesome at what they do!