Elanora Heights Medical Practice

Dr Alian was so thorough, knowledgeable and professional. Her experience in skin cancers is extensive. Highly recommended!

My whole family and I go to Dr Hogan and we love him. We trust his opinion and he is so supportive and understanding! If Dr Hogan isn't available we go to the other Dr's available and they are all great too. Highly recommend!

Receptionist was friendly and helpful. Dr Hogan answered and explained
all my queries and made me feel important. Nothing was too much trouble.
Would recommend this practice. Very happy experience.

A welcoming medical practice. The doctor was efficient, friendly and helpful. It was my first visit and I will return for my medical care. Thank you. Jill

Very welcoming staff. The Dr I saw asked questions, listened to what I said and explained everything clearly. All up a good experience for a first visit so I will definitely be returning for future checkups.

Very friendly and welcoming practice.
Today was my first appointment and Dr Romano took the time needed to chat with me.

Great Practice, Dr Hogan is professional and great at his job. He’s been keeping our family healthy for years!

Highly recommend if you look for a nice and friendly medical practice with excellent GPs in Northern Beaches areas. A great, efficient and well organised team too. Particularly over the years our family with two young kids has seen Dr Hogan and Dr Alian and they are exceptionally thorough, knowledgeable and genuine cares. We are grateful to have such conscientious GPs. Thank you very much.

It is always nice to come to this practice. The staff at the front desk are friendly and efficient. I have so far met three of the available doctors and a nurse and I am impressed by every one of them.

Medical staff are consistent and very professional. We’ve been coming here a while and happy with the doctors.
One of the reception staff on the other hand will loudly broadcast your personal details in the waiting room. When I told her I wasn’t comfortable with this she refused to listen and just kept pushing the fact that other patients needed to have every detail said aloud (like DOB, home address and phone number!)
Do you REALLY want complete strangers knowing how old you are, where you live and your personal mobile number? I don’t think so.
Not happy and have given this feedback to higher staff at the practice.
I get that they need to check but there are ways to do it that still respect patient confidentiality and privacy. Hopefully this sober review will ensure the reception staff listen and change their ways to have more empathy for patients.
If this continues we will potentially take our medical needs elsewhere.

Love this practice normally however today was incredibly frustrated when I had checked in but was then left sitting for 30 mins until I checked back again as to the wait - the receptionist had forgotten to let the doctor know I was sitting there waiting. Whilst she did apologize I find it inexcusable that someone who is a receptionist can not see me sitting there or forget to do what I believe is fundamentally their core job!

My doctor was ridiculously expedient, competent and pleasant, I felt safe in her hands and will be returning in the future!

Dr Tom Hogan is an outstanding GP. He is extremely knowledgeable and thorough, and has a lovely approach with my children. He is very patient and understanding of any issues, takes the time to listen with an open mind, and is very professional too.

Always kind, considerate and thoughtful. Wonderful team of professionals who truly care about their patients.

Tom is an incredible Doctor with a wealth of knowledge. He is supportive, caring, gentle and learned in his approach to medical care. I feel at ease in his presence and very grateful for his care.

All the staff are so wonderful at this practice from reception to Doctors the care is wonderful.

Having never been before I was greeted with compassion, empathy and fabulous treatment. From the time I walked in I received amazing service from the receptionist to the doctor. I’d highly recommend this medical Centre without hesitation Thank you so much!

These doctors and reception staff are just so good. They actually care for you, don't rush and really work to make you better.
Nice caring people and such a change from a medical centre.

The lovely reception staff went out of their way to help my daughter today. Really appreciated.

I’m a long term customer / patient and always appreciate the “can do” practical approach by the team and high quality care.