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Edwards and Co. Alexandria

Address 1/99-103 Kippax St, Surry Hills NSW, Australia
Phone +61 2 8042 1960
Hours
Tuesday10:00-18:00
Wednesday10:00-20:00
Thursday10:00-21:00
Friday09:00-19:00
Saturday08:00-16:00
Website edwardsandco.com.au/locations/kippax
Categories Hair Salon, Beauty Salon, Hair Extension Technician, Hair Extensions Supplier, Make-up Artist
Rating 4.6 78 reviews
Nearest branches
Edwards and Co Surry Hills — 586 Crown St, Surry Hills NSW
Edwards And Co. Byron Bay — 5a/57 Centennial Cct, Byron Bay NSW
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Edwards and Co. Alexandria reviews

78
Sort by: date highest rated lowest rated most helpful
Lucinda
12 April 2022 17:38

I had a copper refresh and gloss done by Kate and I am so happy with the results:) The service was lovely and the layout of the salon is spacious and unique, I would definitely give this place a try if you’re looking for a new salon

Rita
15 January 2022 22:30

I had my hair color and gloss done with Rukayak, she did a great job. Very kind person and very professional, most of all she is patient and always tries her best to do right by her client. Thank you Edwards and Co and thank you Rukayak.

Amelia
10 December 2021 14:40

It was my first time visiting an Edwards and Co salon and I was absolutely thrilled with my experience. Beautiful salon, friendly staff and great products. Jennifer - thank you for the gorgeous haircut + style and lovely chat. Appreciate your attention to detail and top notch customer service. Highly recommend Jennifer!:)

chris
25 November 2021 6:45

Really disappointed with my experience here. I paid $650 for a blonde balayage with Alison and came out with mostly my natural hair with pretty highlights. It looked nice but wasn’t worth $650.

The male receptionist was also really rude and judged me for refusing to book another appointment. I explained I lived 9 hours away and was only in town for the day and didn’t feel comfortable committing to another appointment. He raised his eyebrows and after a pause said ‘… I see’ as if I was being ridiculous. I found that quite passive aggressive and unprofessional.

Didn’t pay $650 to get condescending, snooty service from judgemental staff who think I’m not good enough to treat with courtesy unless I’m a regular.

Stephanie
04 September 2021 20:54

I get my hair cut, coloured and styled with Elle over at Edwards and Co Kippax street. The whole team is honestly amazing! It’s a great service, they’re always on time and constantly checking to make sure you’re comfortable. They are the best in the business with colour for a reason.

Kayleigh
29 August 2021 4:04

If I could give 10 stars I would. Brendan at the Kippax location is the best hair stylist. He is meticulous & gets the job done right every time. His service is worth every penny.

Lillian
23 August 2021 11:20

I've had my hair coloured, cut and toned by Kate and she has been amazing! Having longer, darker Asian hair I was quite nervous about going lighter, but Kate was super professional, has the best advice and I LOVE the colour and cut! I've gone back and since had my hair done with her. I always have a great time at the studio, everyone is super friendly and personable.

I would highly recommend Kate to anyone that is looking for an amazing experience, for both a cut and colour!

nadia
06 August 2021 21:10

Had my hair done with Julien and he’s just THE BEST! My hair never looked better and he gave amazing advices on how to style and take care of them! Thank you Julien ️

nush
04 August 2021 6:24

10/10 amazing experience with Julien gave me the exact colour I wanted and did such a great job I can't wait to come back again

Anna
31 July 2021 8:21

Visited Edwards & Co Kippax and had the best results including experience. Julien Masian was my hairdresser and was extremely friendly, professional and we got along really well - quickly. Listened to the style of cut however told him I wanted something different and do whatever he thinks cut/style would suit face shape. Absolutely loved the end result so Thank You!

Would HIGHLY recommend Julien! Lovely from the start and even booked in a touch up appointment (something I don't normally do). Also met Clay the Manager - team was great from the moment I walked in to when I left the salon.

Thank you! Will be back and highly recommend!

A M
20 July 2021 11:14

I am so disappointed about my latest experience. I had a few amazing colours and cuts here, but then something went wrong during my last visit. I asked for the same colour and cut (creature of habit), and walked out with a disaster. I immediately gave the feedback, and they booked me in for a correction the following week. Days later, I received an email informing me that the colourist had left the salon. They offered to rebook me with someone more new and junior. I asked for someone equal to, or more senior than, the person who previously coloured my hair. I thought this was a fair and reasonable request, but given the reaction that I received, they didn’t seem to agree. Finally, I was offered an educator, who stripped some the colour, but told me I couldn’t do more for at least 4 weeks without compromising the quality of the hair.

My issue isn’t with the terrible result - hair can be fixed, and sometimes people have off days. My issue is in how they treated me, and how they didn’t sincerely attempt to make it right. I felt they were dismissive to my concerns.

I asked to escalate my complaint, but received the following response: "the highest level contact for customer queries is myself as the salon manager. Any member of the Edwards and Co team in another department or above will refer all correspondence to me. "

Update: the salon manager didn't follow-up, which shows what kind of salon this is.

rachel
16 July 2021 11:32

AMAZING! If you want a haircut or colour that you can guarantee will turn out perfect than look no further. I have been going here for years. I get a cut with Matt (the best haircut in Sydney by far) and colour by Allison (I have never been disappointed) Honestly, I know the price can be daunting but for me personally it is so worth it to know the quality will last!

Soo
13 July 2021 14:26

After having previous hair colour disasters (from other hair salons) i was hesitant to have my hair coloured again but was given thought out advice and nurtured tailoring to suit my hair and needs. Kate Narbeshuber really took the time and catered to my situation. Knowing my hair was going to be a process we were able to start this safely and can't wait to see how my hair progresses.

Rebecca
09 July 2021 12:20

Matt is the best at cuts! Brendan is an artist with color! And, I love that I get to sit at a table while getting color on instead of in the artist’s chair - much easier to multitask while the color is setting.

Dave
01 July 2021 6:13

First time going to this hairdresser and they absolutely nailed the look which I wanted first time.

The Welcoming-
Atmosphere -
Expertise -
Banter -
The Cut -

Having experienced multiple hairdressers in Sydney, the team here is by far the best I've encountered and I will be returning.

Paulinna
25 June 2021 7:54

My hairdresser was Elle, and from beginning to end, everything was amazing. She saved my hair, bringing it from a cheese on hay or fried spaghetti look, to natural dark brown, blending away what was the line marking the end of flat earth. I’m so happy with the result and couldn’t recommend the team at the Kippax branch enough. Thank you!

Krystah
22 June 2021 10:34

I saw Dylan for extension removal and he was so great & made me feel welcome and looked after! Would recommend and will definitely book with him again!

Emma
18 June 2021 19:33

Matt is absolutely amazing, I have been getting my hair cut with Matt for over a year now and I have never had so many complements about how good the style is.i highly recommend Matt and the kippax st Salon, everyone is so friendly and the wine and pretzels is an added bonus when in the chair.

Celin
11 May 2021 12:02

Words can’t describe how AMAZING is Niko, I totally recommend him to everyone!
He is into little details what makes your hair and the experience at Edward’s and Co addicted to them and never trusting anyone with your hair

He is Top of the TOP!

M Tran
12 September 2020 15:14

An incredible team who ensures that you are always feeling comfortable and welcome! The products that they use are of high quality so the price that you pay is always worth it. Not only do they make your hair feel and look incredible but they also educate you on how to maintain your hair for longevity. My review is especially for Dane, who has fulfilled my hair dreams each time I come back, and every time does it to perfection. He is always friendly and willing to help you out to ensure that you are happy at the end of the day. I highly recommend this place for anyone who is looking for quality service for hair colour and haircuts. All of my experiences have been amazing!

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