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BugFree Pest Control

Address Shop 1/437 Hume Hwy, Yagoona NSW, Australia
Phone +61 1300 855 548
Hours 07:00-20:00
Website bugfree.com.au
Categories Pest Control Service, Bird Control Service
Rating 4.7 66 reviews
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BugFree Pest Control reviews

66
Sort by: date highest rated lowest rated most helpful
Dilini
24 December 2022 14:13

I definitely recommend this service, I have used it multiple times and have been very happy. David is professional, thorough and explains the whole process. The service was able to attend outside of my work hours so was super convenient!

Marie
05 September 2022 4:10

The person who came out was rude to my elderly mum and damaged our cabinet door. I did contact the company who asked for email with photos but did not receive a response. I would not recommend this company. The owner has now called and offered a refund.

kitt
04 September 2022 11:22

Jessie From Bugfree was very professional and patient. He went through what he was going to do and patient with answering all the questions. Great company to deal with and highly recommend them.

Gemma
18 August 2022 9:52

David arrived on time with great communication, which was great especially on a rainy Sydney day. He was super professional, fast and explained the process very clearly. I had no hesitation leaving him in my home while my son and I left him to it.
I feel confident he did a great job, and finally we will be rid of the cockroaches that plagued us for months. Thanks again ️

Cecilia
12 August 2022 9:08

Jesse did a wonderful job! He called before arriving and was very polite and well mannered.
He did an extremely thorough job both inside and outside our home. He asked several times if there was anything else that we wanted done.
We have use many pest businesses over the past 20 years and Jesse is one of the best. I highly recommend JESSE for your next pest treatment.

michelle
01 August 2022 5:59

Call bug free as I have mice in the roof. Jesse was professional, punctual and listened to my needs. He had great communication skills. A very good job was preformed. I would recommend Jesse from bug free for any of your pest control needs.

Olevia
20 July 2022 7:59

Called up today and great service. Highly recommend the job done by Jesse. He carefully and thoroughly did a great job in my home. He clearly explained my queries in relation to the service. Thank you and have a great weekend
Cheers
Happy customer

Gerry
17 July 2022 13:13

Jesse is a very good and helpful technician. Excellent to deal with. Emma is an excellent coordinator

stephanie
14 July 2022 11:19

David was quick, professional and very helpful. Very detailed in making sure he got all the right places.

Rodolfo
14 July 2022 9:56

The lady at the office was very responsive early in the morning after 5 minutes I asked for a quote, they came back to me almost immediately with a great manner and the pricing, and Jesse who did the inspection and provide the service was extremely helpful and qualified for the job, overall a great service experience! Thank you!

Silvana
10 July 2022 19:55

Chris came to my house today and carried out pest control and I was very impressed with Chris and the way he carried about his work in a quick timely manner and I found he to be very knowledgeable and very professional

vakash2009
08 September 2020 5:31

We had the Cockroach Pest treatment done from Bugsfree and was not satisfied with results and called back in 4 weeks for re - treatment. They did not send anybody and asked us to wait for few months more for full treatment to take effect. We contacted them for invoice which they also did not send which we can keep for proof and warranty. Finally today on call they said your warranty has expired and if we want we can again pay for the treatment (which was never done properly initially). Highly unprofessional company and no customer satisfaction. Needs to be avoided completely

Rosemary
06 September 2020 21:42

I cannot state to highly the brilliant service I received. The guys showed up with full COVID protection on they found every single nook and crummy plus extras that the roaches have been hiding in and sprayed and baited thoroughly. I contacted Bug Free after being extremely disappointed in the ‘service’ that I received from a bigger well known brand that I have been using for years. I have now changed to Bug Free they are simply awesome.

sept
19 August 2020 7:02

Excellent service & very effective & they are only to happy to help fixing your roach problem and they stand by their guarantee very professional & freindly service i very much recommend this company & service.

Amelia
31 July 2020 17:07

I found them very helpful and informative. They were punctual and professional. Would highly recommend.

Samuel
23 July 2020 8:31

Lee attended 9.45am for a 10.30am booking.

Clean. Efficient. Professional. Early!

Thank you.

Nat
23 June 2020 8:31

I highly recommend BugFree Pest Control fantastic experience, so very friendly and professional thanks Mark you did an amazing job

Carolina
23 June 2020 2:35

First treatment I was told that in 6 weeks my place would be cockroaches free. 6 weeks later call them and they come back for a second treatment for german cockroaches and 4 weeks my place would be cockroaches free. 4 weeks later and the coc6were taking over my place. Called a mother company and wit their first treatment in only 3 days could see the difference.

3 months and $100 waisted.

Trish
30 May 2020 13:02

Hi
This morning Musur (?) arrived at the time we arranged. Explained everything so I understood what to do particularly with the dogs, he was very considerate. A very polite young man. We had not booked it but he was able to do the rat baits which was great.
He gave us your business card and we will keep this as the service he gave insures we will use your services in the future.

Many thanks
Stay safe.
Trish Leen

Joseph
06 May 2020 7:28

I had my place sprayed twice from a different company and didn't see results.

Technician left my place 30 minutes ago and about 20-30 cockroaches have already run out and died, so nice to finally have it under control.

The technician who sprayed was incredibly thorough and professional. Will definetly have your company in to spray again

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