Bpure Cleaning Services Pty Ltd
Address | Tindara Ave, Ocean Shores NSW, Australia |
Phone | +61 405 456 073 |
Hours | 07:00-19:00 |
Website | bpurecleaningservices.com.au/contact-us |
Categories | House Cleaning Service, Blast Cleaning Service, Carpet Cleaning Service, Cleaners, Upholstery Cleaning Service |
Rating | 3.8 37 reviews |
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Bpure Cleaning Services Pty Ltd reviews
37Do not use i got a bond clean and they had to come back to finish the job and charged extra even thought they guaranteed bond back
Tom is a legend. I had a drama happening with my carpet. Tom was extremely caring and responsive. He called me 3 times in the days following to check up on the situation.
Extremely professional and humane at the same time. Fully recommend him!
I can highly recommend Tom & his cleaning team. As an Airbnb hostess of pur personal home, who usually does my own cleaning & turn over, I found it a big deal to trust someone new to get it all just right. Tom's excellent communication allowed me to feel rest assured his team would do exactly what I needed including a hand written note to my guests & the video proof after cleaning assured me that everything was done to a high standard. Hey impressed. Thanks Tom!
I really very much appreciate that they were so honest & up-front in letting me know straight away that it would be impossible to sufficiently remove the smell from my car carpet after my car got flooded recently, rather than giving me any false hope so that they could take my money.
Great service and great pricing! We hired Bpure to clean our lounge and we where very happy with the result. Definitely recommend. Thanks again
I recommend Bpure's steam clean process as it completely rejuvenated our furnishings and carpets. Our pieces now look as new with all wear removed. The clean really gets down and removes the build up of dust and grime that occurs naturally over time. I would recommend this process every year to keep things looking fresh. I am impressed by Tom and Charlotte's passion for cleaning and they are a pleasure to work with.
We had Bpure do a bond clean for us and it was AMAZING! Seriously, it was like a brand new house! Best money we have spent all month
We hired BPure to do a bond clean, including carpet steam cleaning. After the clean was complete, it was immediately evident that the house was unclean.
The floors had not been mopped. In the carpets we could rub our hands over and get chunks of fluff. The vacuum they used was worse quality than our own and did not pull anything out of the carpet.
The walls were not touched, not a single smudge cleaned even though in the quote it says walls spot cleaned.
The bathroom had mould in the grout and after the second time they came back, saying it would not come out, it took us 5 minutes to get some exit mould and clean it ourselves.
They did come back a second time to actually do the mopping after we complained, and attempted to vacuum again, but we had already spent the entire day cleaning after them. We had friends come and help, who all were shocked at the state the bond cleaners left it in.
Toilets were not scrubbed.
Skirting boards not wiped
Window tracks not vacuumed
Soap scum left on showers
Fans left with heaps of dust
Power points wiped with filthy cloth
We contacted the owner, but they made lots of excuses, but unfortunately they make you pay upfront, so they can do what they want. They did say they would come back a third time to clean, but we didn't have the time as the house was being sold and its not our job to tell them how to clean, specially when we paid a lot. No compensation was given.
We’ve had a great experience with Bpure cleaning.
It was suggested to us that carpet cleaning if done properly might help our son with asthma. He at that time was on medication and still having trouble breathing at least 3-4 nights week. Which required extra ventalin. Also our carpets hadn’t been cleaned for a while and where getting pretty dirty with 2 little kids in the house.
After we got our carpets cleaned by BPure they looked great and our son improved immediately. He’s now off his medication and only very occasionally requires ventalin. Which is an incredible change that we did not expect. Thank you so much!
The job was very impressionnant! Really good job and fair price.so happy! Thanks a lot Bpure. Thanks Tom!
Bpure have done an amazing job at my property, with good experience, fair price. The best cleaners I have ever seen.
Excellent service. Had the carpet, tile and grout and internal walls professionally clean. Both cleaners did an excellent job, and were quiet and friendly. Great value for money.
Cleaner provided (Camila) needed a bit of training but turned out to be excellent. Very reliable and a fast learner.
Tom was very helpfully and provided a great service after my last minute request for cleaning. The team was extremely hard working and friendly and my house was sparkling.
I found that Tom from Bpure Cleaning Service, very friendly and easy to talk to. His quote for the job was acceptable and in my price range. The day of the clean, he arrived on time and worked very hard with his team to get the job done. They did a fantastic job and now the unit is very clean. If I move again, I will be using his service again- Vic Miami
I recommend Bpure 100%. Not only did they do a superb job in a timely manner, their price was reasonable and they arrived at the exact time they were booked. They were also able to remove stains from my carpet that were made 3 years ago. Other cleaners were unable to do this. I can't give these people enough credit. If you need a bond clean, or a small job in your home look no further than Bpure. Thank you again.
The reviews posted are fake. They demand money upfront because they know you won’t pay after as their work is a disgrace. I paid 700 and the place was still dirty screens left off things broken and they just deny everything despite photographic evidence. I spent another full day cleaning. Dodgy people who are not cleaners.