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Blue Mountains Ugg Boots

Address 515 Great Western Hwy, Faulconbridge NSW, Australia
Phone +61 2 4751 1804
Hours 08:30-17:30
Website www.bluemountainsboots.com
Categories Boot Store, Convenience Store
Rating 4.3 55 reviews
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Blue Mountains Ugg Boots reviews

55
Sort by: date highest rated lowest rated most helpful
Mandy
15 January 2023 20:46

Blue Mountain Ugg Boots are incredible! I called up for an order of customised ugg boots for Christmas presents before we head overseas and the team at Blue Mountain Ugg Boots did everything they could to ensure they arrived before we left! They are fantastic quality and the customisation looks amazing. Thank you very much!

Ben
03 November 2022 10:22

I bought ugg boots from here a few years ago and they are still going strong. Great to support local business too. Highly recommend!

Allen
11 October 2022 19:12

I was looking forward to getting a pair of Ugg boots from hear, but, unfortunately within a few months of purchase, the wool in the sole completely wore through! I spent lots of money on these supposedly ‘high quality’ Uggs, and they wear through. I suggest not buying this brand and finding a different one.

Mitch
01 October 2022 23:50

The slippers I purchased from blue mountains Ugg boots are great! Very affordable and awesome quality. Martin was awesome with customer service, I emailed for an update after purchasing online and was called promptly to let me know they were waiting on a delivery of blue sheepskin and that my slippers were being made and would be sent out straight away. Was called on a Friday and were delivered on the Monday. Very happy and would definitely recommend.

Lee
24 September 2022 16:46

Thankyou for your response to my uggs.
Stitching came undone, returned by post for repair. Fixed and returned very quickly.
Good company to deal with. Have always had great wear from their product.

Peter
18 September 2022 5:56

The boots are good but the service, not so much. I get it, you’re mid to late 50’s, very obese, getting around in trackies and your days involve helping people try on boots. That sucks. You need to change your life or drop the passive aggressive approach when dealing with customers. It was almost to the point of hostility and I nearly walked out. I sincerely hope you can change your circumstances and provide a better service for your customers.

Sharon
16 September 2022 3:09

After many years travelling up and down the mountains to visit family we kept saying ' we will have to go in one day '. Well today was that day, from the moment we stepped through the door we were greeted warmly the staff were friendly attentive and courteous which made for a great shopping experience customer service was exceptional and we will not hesitate to recommend to friends

Joy
05 September 2022 2:56

You can't beat genuine Blue Mountains Ugg Boots. They are quality made with lovely thick lambswool and solid soles. They are so warm and comfy and wear really well. I have been buying them for years. And the customer service is great, they know their stuff!

Samuel
27 August 2022 3:52

Uggs at non-Ugg boot branded prices. Very good. Good service. Great selection. Supporting Australian businesses!

Claudia
05 August 2022 2:22

THE REAL UGGS. Don’t buy your uggs from anyone else! Quality local Blue Mountains & Australian made products. They’ll also custom make your uggs if they don’t have the colour you want in your size.

Jessica
25 February 2022 12:10

The team at Blue Mountains Ugg Boots couldn't have been more helpful: they answered my late evening query with a speedy response that night which meant I could order my Uggs the next morning and then they shipped them immediately that day. The uggs arrived two days later -the quality is fantastic and its so good to know they are Australian made. A wonderful experience, will certainly be buying from Blue Mountains Uggs again!:)

Danny
31 January 2022 5:48

The lady constantly checking if we missed place any item? She's seemed unhappy when customers pick up item to look at and not buying. Lots of stuffs in the shop is made in Overseas. However, great Aussie tradition, and please help keeping this place cool. Thanks

Chris
23 October 2021 5:41

Best service, excellent quality one pair for me one for my partner great fit, delivery super fast I can't recommend Blue Mountain Ugg Boots enough

Kylie
11 October 2021 12:12

Cannot recommend enough. Excellent service from the team, quick responses on their FB page and really friendly. We are in lockdown and can’t go up to the mountains to buy in person so we ordered online and got custom made blue mountains coloured boots. Shipped within 3 days and fabulous quality. Thank you!

Kristin
24 September 2021 2:59

A big shout out to Martin who with no questions asked repaired my UGG boots supa quickly. I was so impressed with the customer service and quick turn around. I highly recommend the Blue Mountains Ugg Boots for anyone who wants to buy local Aussie made products!

Christo
08 August 2021 6:43

Many thanks for the UGG boots Fiona and Martin.replaced to match after many years warm wear. Thanks also for delivering so swiftly.what a great service for the Mountains in lockdown!

Louise
01 August 2021 18:57

I have been buying my sheepskin slippers from this company for years. I treat myself to a new pair every winter. This company is Australian owned employing Australians. I wouldn't go anywhere else. Excellent customer service and I highly recommend them.

Summer
01 August 2021 15:10

Aussie Ugg’s can’t be beat! My first pair lasted 9years, until my dog got to them, they would have easily lasted another 9 years!
I ordered a new pair for the whole family.even our newborn baby girl! Customer Service was brilliant!
Arrived via mail SUPER fast!
Quality is BRILLIANT!
my whole family is very pleased. Huge thank you to ‘Blue Mountain Ugg Boots’ keep up the good work providing top quality products and service!

Sarah
22 July 2021 22:04

Beautiful. MADE IN AUSTRALIA and Australian owned and operated company employing Australians! The service, quality and price are unbeatable. They swapped size/colour for us, all with a friendly smile and fast turnaround. Highly recommend and won't go anywhere else. All online and phone comms and super easy and lovely people! Thank you so much.

JohnBel
18 July 2021 22:08

So happy with the quality and fit of our outdoor-soled uggies, and with the service provided by Blue Mountains Uggs. I wasn't sure which size to order and asked them for advice. They sent the perfect size and delivery was quick too.

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