Bay Gallery Furniture

Great service from the team at Bay Gallery, prompt delivery and very helpful drivers. The product quality is great, looks fabulous and very comfortable.

We ordered the Kansas lounge setting with blue stripe, and the Arcadia sun lounges with coffee table from Bay Gallery. Sales staff were knowledgeable, and realistic and honest about delivery times. The delivery guys were legends! Nothing was too much trouble. And the furniture is amazing.

Absolutely love our new addition to our patio: retreat single seaters. Very comfortable and hard to leave once settled in. Thank you for your service and well stocked store to try before you buy.

Great place lovely staff. I brought 2 chairs from them one has a issue they did everything they could to help and replace the chair. Will recommend them to everyone. My parents love there chairs. Thank you to Kelsie and all the other staff that help.

We recently purchased and outdoor lounge and dining setting online with Bay Galleries. We and had not physically seen Bay Galleries products. We were pleasantly surprised, The quality is outstanding- we were extremely happy with all our purchases. Connor went above and beyond with the delivery, the sales staff were also extremely helpful and resourceful.

I had a great experience purchasing from Bay Gallery Furniture. Great customer service over the phone and excellent delivery from helpful and friendly men.and I love my new purchase which looks great on the balcony.

Kieran from the warehouse called after my online purchase to explain some details about the product we had purchased. He was so polite, knowledgeable and informative. Then I received a call from the delivery driver yesterday explaining that he would deliver tomorrow. I thought that was lovely. We have ordered a lot of furniture lately for our new house, several delivery drivers left the items out in the rain without notice. This morning I messaged our delivery man who advised he had a different delivery address to the one I had mentioned. Well, blame it on baby brain or sleep deprivation or a whole number of other things but my phone auto-entered the wrong address at the time I ordered the items. My old address. The delivery driver basically changed up his entire delivery schedule at the last minute, I hurried over to our new house, and he and his assistant delivered the items promptly. And they were both so polite about it even though I'm sure it was an inconvenience.

I am so happy with the service received and thank you very much.

Plus, most importantly, the goods received were very high quality and even better than they appeared in the photos online!

We had the most fabulous service from Ben at Bay Gallery. We ordered the Santorini double sun lounge to fill an awkward spot near our pool. It arrived in speedy time and it came straight out of the box, ready to go. We absolutely love it and it fits perfectly in our outdoor area.

Absolutely a pleasurable experience I've had! The service and delivery were top and couldn't ask for better! I had a small issue with the size of the table and the staff especially Katie made the process so easy to exchange. I was over the moon! Very friendly staff and great quality in furniture! Thank you so much!

Brilliant service, communication with customers is great, their prices are competitive and delivery was fast. Highly recommended!

From start to finish this experience was gold class. The furniture is quality. The customer service was quality. Most impressive were the two young polite gentlemen who did the delivery, built the furniture and removed the boxes. Absolute pleasure

I ordered some outdoor furniture from The Bay Gallery. It was available when they said. Then they delivered it on the day they said but most impressive was the fact that they gave me a delivery window of just 1 hour and delivered the furniture within that hour which in my experience never usually happens.
The delivery guys were competent and polite. All up a very hassle free experience.

Great online buying experience on the Outdoor Carolina set, from the fast follow up after placing my order to the great coordination of delivery, friendly efficient team that delivered, and also a great looking outdoor lounge set!

Really excellent product and service received from Bay Gallery! I will definitely shop with them again.

My novo furniture set looks beautiful in my balcony. I’m so pleased with it.
The delivery was so easy the guys that came were punctual and set up my furniture so quickly

Wonderful service… ordered my chairs on Sunday afternoon online, delivered Wednesday afternoon to rural NSW.
The communication from all staff was prompt, courteous and concise.

We bought the Santorini outdoor lounge setting through the website. Staff called the next day to confirm our order and let us know the lead time. On the day of delivery, contact was timely and accurate.

The lounge itself is great. Excellent quality and super comfortable. The seat cushions are thick and soft. The aluminium was great - made it light enough for me and my husband to carry it upstairs ourselves (even the three seater!).

Very happy with all aspect of the experience.

Highly recommend Bay Gallery Furniture with their exceptional customer service & delivery & absolutely love the Havana hanging egg chair.

Simple to buy, easy to deal with, customer service is excellent, and the delivery guys were super stars

Excellent customer service. Friendly staff, even the delivery men were helpful and accomodating. The furniture is fabulous quality. I would definitely shop at Bay Gallery again
Thank you