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Bathroom Sales Direct

Address 81 Warren Rd, Smithfield NSW, Australia
Phone +61 2 8488 1564
Hours
Monday09:30-16:00
Tuesday09:30-16:00
Wednesday09:30-16:00
Thursday09:30-16:00
Friday09:30-16:00
Website www.bathroomsalesdirect.com.au
Categories Bathroom Supply Store, Home Goods Store, Home Improvement Store
Rating 4.5 52 reviews
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Bathroom Sales Direct reviews

52
Sort by: date highest rated lowest rated most helpful
Cristina
01 August 2022 14:13

Excellent product and service. I love my
Euro Round Brushed Nickel 360° Swivel Pull Out Kitchen Sink Mixer Tap Solid Brass.

Colleen
14 July 2022 14:42

Delivery was really quick. Even though I haven’t installed the order, I have checked the items and I am extremely happy with them. Highly recommend.

Kris
08 July 2022 18:39

So happy to have discovered Bathroom Sales direct. Service and communication has been wonderful as was our pickup of the best priced items that I could find.thank you!

Richard
30 June 2022 9:22

Update:
one week later, they send me a new cistern, however, same problem, it does seems like the leak happened in the cistern outlet valve, it doesn't seal back properly after you flush it and I do feel like it's a manufacturing issue. I end up buying a new toilet in Bunning.
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Not happy, bought 2 toilet suites 3 week ago, one of them start leaking recently. Tried to contact them over the phone, but the lady over the phone ask me to write a email.however, the email take 24-48 hours to reply. I'm not sure how long this is going take to resolved

Melissa
29 June 2022 9:54

Was chasing a very specific fitting and found product descriptions and technical diagrams on the website to be excellent. Order arrived super fast and was exactly as described. Great experience

Kirsty
27 June 2022 9:35

Do not use this company - worst customer service. They told me our product would be delivered over a month ago, and have had no updates since. I am constantly calling but their phones are down and they don't reply to emails. Not worth the cost savings!

Melissa
24 June 2022 5:53

Bathroom sales direct had the best price we could find for the product we were searching for. They also identified an issue with my selection of waste plug and promptly notified me and corrected it. Customer service and value for money will definitely mean I will return and recommend.

Philip
02 June 2022 7:03

So easy to deal with. Delivery to the Central Coast was a breeze and expertly placed where we wanted it. Great job.

Donna
29 May 2022 15:00

Communication was excellent. Product was extremely well packed, and arrived in really good time. Thank you.

Pavlo
25 May 2022 13:13

Great service, goods as ordered. Sent next business day after order placement. Good communication.

Brooke
26 February 2022 9:36

I've purchased a number of products from this company, both for a new house build, as well as products for updating/fixing investment properties. The quality and range is excellent. I shop around a lot, and I keep coming back to this company for range and price.
Even with very large items (e.g. Freestanding bath), the shipping process has always been quick and smooth.
If you wait for the major sales the prices are extremely good value.

Lucy
03 January 2022 22:10

Great products, prices & personalized service. So grateful you picked up my error on my online order & offered excellent advise.

Naveed
25 November 2020 20:22

Called twice before and after purchase to confirm the bath tub i was after.confirmed both times the availability and shipment even then delivered wrong bath.to make it worst started offering discount if builder can make it fit instead of return.couldn't believe it.had tight timeline had to find another bath and reschedule builders start date which he was not happy about.really bad experience.refund transferred quicks though

Britney
05 November 2020 10:30

I'm very impressed with the overall customer service experience and safe delivery of goods to Brisbane, QLD. We highly recommend dealing with Bathroom Sales Direct, the products sell themselves due to their high quality standard whilst also being competitively priced.

Li Yin
16 October 2020 14:55

Clarissa and James were a pleasure to deal with, genuinely nice people who cares about service, quality and people. This was the second bathroom store I visited and after seeing their quality offerings and the top service that came with it, I knew there was no need to go anywhere else. I made a large purchase for my new build and will definitely be looking to come back for future projects. I highly recommend BSD and will be referring friends and families.

Margot
15 October 2020 2:48

Even though I live in regional NSW, I made a special trip to Bathroom Sales Direct at Merrylands because of their competitive online pricing and range of products. I wasn't disappointed. Clarissa was amazingly knowledgeable and guided me in my selections in the Sydney showroom. The items I ordered were delivered quickly and efficiently to the mid-North Coast of NSW and I'm delighted with their quality. Thank you Clarissa & James.

Pharida
27 September 2020 11:24

Found Bathroom Sales Direct after shopping around online trying to find the best deal, so glad I did! I have compared quotes and they came out on top every time. Pickup of my items were no fuss, James helped us load the items in the car and even assisted with a return the same day as one of my items unfortunately didn't fit. Will definitely buy from them again for my next property! Highly recommend.

Omar
24 September 2020 6:45

A HUGE thank you to the team and director at Bathroom sales direct for helping us get a U shaped shower rail urgently!

Chris
20 September 2020 23:08

James and Clarissa were extremely helpful. Very happy with my on-line purchase and pick-up from the shop. Plenty of parking on the road outside the premises. A good selection of in-store tapware etc on display. Purchased Items look great in our new laundry. Would thoroughly recommend dealing with this business.

Martina
08 September 2020 1:26

My experience with Batbroom Sales Direct has been very pleasant. I first came across these guys online and then visited the shop in person and can confirm that their stuff is amazing quality at great prices. Highly reccomend this place!

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