Australian Hot Water

Woke up to no hot water the other day at my rental property and a loud noise coming from the hot water unit. I called my real estate and within a very short period of time had a call from a gentleman from Australian Hot Water. He was very polite and after explaining my situation he told me that someone would be out to see me in 30mins. A very ploite and professional young man was then at my house in no time - he quickly diagnosed the problem and that very same same day i had a new hot water unit installed. The next morning I had hot water again. The whole process was seamless. I will definitely recommend this company in the future.

I’ve heard a few good things so when our hot water went I called Australian Hot Water first. Josh was early, super helpful and had our hot water fixed in time for afternoon tea. I would highly recommend them to anyone!

Our 10 +year old Electric hot water heater stopped working Yesterday. I rang Australian Hot Water and they arrived same day, and got the heater going again. My wife loves these guys. Thanks John for your friendly manner and great advice on the best options for us on a new heater. I will be recommending Australian Hot Water to my Friends and Family.

Very responsive, friendly and provide great service. They were recommended by my usual plumber and I have no hesitation in recommending.

Thanks very much AHW! Very happy with John and his team of 4 guys working to remove our old solar hot water and installing new system. Everything done well, site left clean. Couldn't be happier! Give these guys a call for your hot water needs. Highly recommended! Jason @ Oatley

From the minute I rang to get a new Hot Water Service to the minute the young man left my house after installation,
The customer service was prompt, friendly, and the office was always letting you know what was happening and when.
I found the staff very knowledgeable and keen to explain anything I asked.
I would recommend Australian Hot Water, their Staff and service to anyone

I called Australian Hot Water 9: 00am and told them about my problem with my Hot Water Service, I was told they would here between 12: 00pm and 1: 00pm, and get a phone call before they turned up. It all happened exactly like that. Best service I have experienced for a long time, it was all done in half an hour. I was also told what to expect to pay, and that was spot on too. I can highly recommend them.

"After a terrible experience with another shire based plumbing service that promotes "Honest" pricing, i would thoroughly recommend John from Australian Hot Water South. He really was honest unlike the others and provided a great service in rectifying the disaster the other service created. Thanks John will definitely be recommending you to my family and friends"

Highly recommend for any hot water needs. Prompt service on Saturday, came at specified time. Very friendly and professional. Will use again.

After an unexpected cold morning shower (in winter), I phoned Australian Hot Water's Caringbah office around 10am and spoke to Matthew. I described the hot water system to him and he organised a call-out for that afternoon. Cameron arrived at 1.30pm and had diagnosed the issue, drained the 250 litre tank located inside my unit and replaced the element all in under an hour. I had hot water again three hours later. This company is prompt, reasonably priced and I received excellent customer service by both of the staff members I interacted with. I would happily recommend Australian Hot Water to anyone who is after reliability, efficiency and a realistic price.

Very happy with the service from these guys.

They fixed the issue and the pricing was reasonable.
They were also available ASAP and the technician was very helpful and friendly. They explained the issue in plain English so i knew what was going on!

Will definitely be using them going forward.

Rang 9.20am. Assessment and quote done by 10am. Job finished by 1pm. Kept informed of progress throughtout the day. Brilliant! It doesn't get better than this.

Highly recommended no fuss or surprised my hot water was fix in 15 minutes very affordable price. They know what they do keep the business card on your fridge and safe any headache with other dodgy companies

Bought a Valcun water heater Including installation from the shop, however the water valve broken in just one year time, call them in for replacement and said to me sorry hot water distribution valve does not work and it's not part of warrenty, charged me around A$280 for part and service. Now a days no valve can last just 1 year and need replacement, dishonest business.

Disgusting! I rang for assistance as I had no hot water. After saying hello and introducing myself to the man on the phone his response was to cut me off and interrupt in an abrupt and rude manner. He said "just wait I'm on another call! " Terrible Terrible

After a string of hopeless, poor and incompetent tradies, I dreaded when our hot water failed. But a call to Aust Hot water, had Mark explain everything plain and clearly, had a guy out same day and fixed the problem, no fuss and fair price without nasty surprises. Amazing. Thanks guys! Will definitely use again.

Great to receive more positive feedback from another happy client!

"Hi Dean,
Thank you for your email.
We were very impressed with the prompt and professional service we received from your company. You made sure that we were not left a day without hot water!
Thank you,
Vanessa and Andrew"