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Audi Five Dock

Address 1 Parramatta Rd, Five Dock NSW, Australia
Phone +61 2 8753 2888
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Saturday08:30-17:00
Sunday10:00-17:00
Website www.audifivedock.com.au/en.html
Categories Audi Dealer, Auto Repair Shop, Car Dealer, Motor Vehicle Dealer, Used Car Dealer
Rating 4.4 69 reviews
Nearest branches
Audi Five Dock Service — Cnr Regatta Rd &, Spencer St, Five Dock NSW
Similar companies nearby
Saap Auto — 60 Parramatta Rd, Forest Lodge NSW
Belmore Motor Works — 39 King St, Ashbury NSW

Audi Five Dock reviews

69
Sort by: date highest rated lowest rated most helpful
Mike
19 January 2024 6:20

Excellent experience with Reham. Couldn't recommend her or the Audi Five Dock team enough!

Sarah
10 January 2024 19:37

Congratulations to the team at Audi Five Dock. Our experience was outstanding and 10 stars! David Lau and Alexis Swaby service was first class. From the moment we stepped in, Alexis the sales manager, shook our hands and greeted us warmly and introduced us to David, a Sales consultant. Despite being in sports gear and less than professionally dressed on the day, David and Alexis took care of us like we were VIPs. The car we purchased was a Q5 and drives like a dream. The service of Audi sealed the deal for us after test driving other luxury brands.oh and Patricia's coffees were a hit too! We collected the car today and David took his time to remind us of the the technology, took photos of us as family with our new car. Alexis presented us with a lovely gift too upon leaving, which was very thoughtful. I would recommend Audi Five Dock to anyone and suggest other Luxury Car Dealers take a leaf out of David's and Alexis' book when it comes to customer service and creating a luxury experience! Thank you!

Steph
27 November 2023 5:26

Bought a car from Audi five dock today. They are absolutely nice people and easy to deal with. Thanks to the gentleman Jason Y who so patient and us through the purchase process. Will definitely come back to you guys.
5 star service! Thank you

KK
24 November 2023 16:32

Amazing Service!
Jason Yang was fantastic, efficient, and respectful customer service. Highly recommended.

Kulwinder
31 July 2023 16:08

Bought a used Audi Q7 from Audi Five Dock.
Thank you team @Audi Five Dock for the exceptional customer experience. Having dedicated and customer-focused staff can really make a difference to the car buying process.
Special thanks to Stephen Thomas, who was extremely professional, diligent and always mindful to our needs throughout the entire process.
Best car buying experience I've ever had. Thank you Mark and Sophia for your generous time, and advice.
I highly recommend the Audi Five Dock.

David
05 July 2023 13:05

Bought a used BMW 135i xDrive from Audi Five Dock and could not fault the level of service from start to finish. Dealt with Stephen Thomas who was extremely professional and always mindful of our needs throughout the whole process. Wouldn't hesitate to recommend them and hopeful that this isn't the last time we buy from them.

Niru
29 June 2023 19:20

As a return customer, Audi Five Dock is a pleasure to work with. Staff are friendly, knowledgeable and always professional. Special shout out to David and Cristian who are wonderful to work with. Cannot recommend this place enough.

Steven
23 June 2023 5:47

David, Nick, Cristian and the team at Audi Five Dock are awesome. The best experience from start to finish.
David was great to deal with, did everything in his power to understand what I needed and delivered every step of the way.
If you're looking to get yourself into a new Audi, do yourself a favour and give these guys a call!

Téa
19 June 2023 5:35

Seamless effort for purchasing my new Audi A5, Stephen and Eric just made the whole process so simple, no overwhelming paperwork, highly recommended.

Harriet
07 May 2023 4:44

The best car buying experience I have ever had. Thank you to David, Mark and Sofia for your generous time, advice and input. I couldn't be more excited with my purchase. Highly recommend these guys if you're looking at Audis.

Dean
01 March 2023 14:39

I wish that I would of read these reviews before deailing with this dealership. They would not refund a deposit even though the contract was not completely signed. Very disappointed. Did not expect this from Audi. I wish I could give this less than one star. Be careful when dealing with this dealership. I now have to take legal action and they don't even care.

Ben
23 February 2023 13:50

Steve was terrific. Credible, friendly and honest. He is supported by customer minded management and financing personnel.

user
05 February 2023 23:20

I recently purchased my new Audi from David Lau at Audi Five Dock.

David’s communication was exceptional as was his customer service and knowledge. His follow-up throughout the process was excellent and made for a very positive car purchase experience.

Thank you David and team at Audi Five Dock.

Damon
29 January 2023 4:08

【Read before purchase latest models】I recently purchased audi Q3 2023model, good car, sales and service staffs are nice. But there’s a common flaw with the new audi MMI system. If you normally parked your car at a place where has no signal/receptions, when you start the car, it will stuck at the logging in page forever until you drive the car out and wait for 10 minutes for the system to work…during this time, you cannot access GPS, radio and any other functions…. And apparently there is no solution to solve this problem atm, been told I have to wait for Audi Germany to update the current system.

Janet
18 January 2023 16:34

This may be the worst Audi dealership for customer care and price. Started off fine to land you as a customer and then it was all downhill from there. Worst customer experience. If you want your questions answered (and not blatantly ignored) and treated like a valued customer stay away from this dealership. Highly recommend Audi Mosman, their professionalism exceeds this one by far and we are so happy to have purchased from them instead.

Adnan
13 January 2023 8:31

Absolutely refreshing, a very unlike car dealership experience, these guys are amazing. Mark, Simon, David and the team were so welcoming upon pick up of my A5 with gifts and an Audi umbrella include (which has come in handy alot). Simon from service was also soooo prompt with dealing and rectifying
the calibration issue with the cars radar. Top job guys. I will buy my next car from them.

user
23 December 2022 20:40

It has been a week since i collected my new Audi S3. The whole experience from the first steps into this dealership have been very memorable. The service and atmosphere was all very friendly. You could feel this as soon a you enter the dealership.
They were very accommodating of my needs and were extremely keen to get me into this brand.
In this time of a shortage of cars available to order and buy with the outfall of Covid and the semiconductor issue, it is refreshing to have this type of service experiemce. BMW Australia can learn alot from this brand.
Will definitely be coming back for the future. Thank you to Aari, Stephen and Eric for looking after us. Would definitely suggest you visit this dealership for an Audi.

Ted
21 December 2022 20:20

Really great service from David, Eric, and the team at Audi Five Dock. Definitely would recommend.

John
07 August 2022 1:15

Great place to get a great deal on the Audi of your desire and to experience great service

kelvin
14 June 2022 4:01

I do not recommend dealing with Audi Five Dock! Terrible experience with them of customer service.

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