Andersens Tweed Heads

I had a sales rep come to my home to measure and quote at least 4 weeks ago and still haven’t received a quote despite ringing twice to ask when quote would be sent. Very poor customer relations. My neighbour also had a quote the same day- no response. Leanne Brian

Thanks to Aaron for his time and patience with us today as we navigated the different types and quality of floorboards from timber to hybrid and vinyl. He really knows his products and was so helpful and informative. If you need expert advice, go to Aaron. Not about how to use a chainsaw though.

Aaron at Andersens carpets was so friendly and helpful when we came in to look at the carpets that we decided to go with him for our flooring. The service provided was exceptional and when we needed help with our vinyl planks he went out of his way to help. We are extremely grateful for all his help and would recommend Andresens Tweed any day.

I called from Sydney for a timber flooring to be done for a house in Banora Point, and from the moment I spoke to the staff there to get a quote, I was overwhelmed at the way I was looked after. The prompt returns of my phone calls and the honest advice and opinion given by one of the staff (Josiah). I had faith and trust in him at the way he helped me out over the phone to get the job completed as promised. I can only very highly recommend Andersens to anyone wanting their service. Awesome job done by the timber layer and all the staff I dealt with from a thousand kilometres away. Thank you Josiah and your beautiful team there, will use you again in a heartbeat! Great job and great team

Purchased some vinyl flooring for my kitchen and it looks absolutely amazing. Service was great and it took about 4hrs to lay. Would highly recommend.

Gratitude to Brian and the Team at Andersons Tweed Heads. You go my "Vision" for my Healing Centre at Atlantis Rising in Coolangatta and have provided the most incredible SERVICE, Attention to Detail, and Quality Workmanship to complete the job. I can't Thank you enough. Gratitude, Carmel Glenane, Owner Atlantis Rising. Coolangatta.

We are very pleased with the professional service Andersons Tweed Heads provided in replacing our carpet. From the beginning Melissa helped us select a variety of carpets which might suit our needs. We were able to bring home samples & try in our home & this enabled us to select the right carpet for us. Our carpet was installed today by Kyle & Dave. The installation was excellent, they moved our furniture, installed the new carpet & put our furniture back, we even were about to get our doors trimmed by Kevin so they open perfectly. The experience from start to finish was very well done by Andersens Tweed Heads & we would highly recommend them for your carpet needs

Andersens Tweed Heads have just provided me with the best service I have had from a business in years. From first contact at their showroom, to home visits to provide samples, to installation and follow up it was obvious that they have integrity and aim to leave their customers completely satisfied in every way. I am very impressed and will praise this business whenever I get the chance.

I found Andersens Tweed Heads through my insurance company, and they were to install my flooring, so I just came across them, but couldn't of chosen any better myself. From the first phonecall with Melissa, they were super helpful and friendly. Very professional, and very pleasant to deal with. I was kept up-to-date with everything, from flooring being ordered to being informed what time my flooring was to be installed. They were very apologetic when my first colour choice was delayed and then out of stock, but gave me another (even better) colour option, which worked out perfectly. Bill who installed my flooring was very friendly and accommodating. A great business to deal with. Thankyou all very much

Just had my cavalier Bremworth laid by Kyle, pitty u couldn't taken your shoes of
I FEEL LIKE I HAVE BEEN TO RENT A CARPET
Sad isn't it, considering my carpet was a notch under
$3000.00

Big shout out to these legends for the amazing, outstanding and unbelievable work on there customer service as well as their great easy plank hybrid flooring! Special thanks to Matt and his team for the hard work and dedication to making our home better then ever ready to set up our nursery! 100% recommended!

We bought our wall Berber carpet from Andersen‘s Tweed Heads and had it laid yesterday by a delightful man called Kyle who worked from the moment he got here until he had finished in the early evening. He moved furniture on his own without damaging anything or leaving any marks and nothing was too much trouble. Importantly for us he also cleaned up afterwards which is always a real treat. We could not recommend Andersen‘s or Kyle the layer too much. We are so very delighted with the carpet and the outcome.

Very friendly and professional staff. Punctual and great end product. Super happy. Would highly recommend Andersens to anyone!

I recommend you to call in and see Brian and the ladies at Andersens at South Tweed.
They are very helpful with a wide range of carpets and vinyl

We 'shopped around in South Tweed to 'compare 'Prices & choice of Carpets & 'found Andersens
the 'Best people to 'Deal with for 'Value for money & 'Great customer Service.

Melissa came out to our House & explained everything & was very ''Professional & without any ''Pressure, she allowed us to 'take our 'Time in making the 'right choice.
We had 3 Bedrooms 'fitted by Tony & Jodie who did a 'Excellent job & we are so 'Happy with the results.

'Dealing with the 'Team @ Andersens made everything so 'Easy from 'Start to finish & we would
'Highly recommend them.

Barbara & Graham (Banora Point)

I was recommended by people in my community to visit Andersens at Tweed Heads and from the moment I walked into the shop and spoke to Brian & Melissa I felt at ease and very comfortable. The staff all know their products very well and were able to show me exactly what I was looking for, they listened to me and offered me a range of options and I was very happy to place an order. Melissa was outstanding with her customer service, firstly coming to my house to measure up and to confirm that I had settled on good choices for my home. She followed the process through at every stage and even checked with me post installation. I am very happy with the price and the quality of the products that I purchased. The installers all did a very professional job and I can only offer the highest of praise to the entire team.

Just bought and laid this korlock flooring today. Really happy with the result, looks awesome.
Brian from this store is a legend. He gave me great advice with the product and some tips on laying. We also got the best price.
I would highly recommend these guys to buy your flooring from. Great friendly service.
The two photos show the laid floor, skirting and office drawers tomorrow.

Melissa was great. Very professional and new exactly the look we were wanting even went above and beyond to get the colour I was wanting thankyou for all your hard work.

I highly recommend Andersens at Tweed Heads South. I would give them 6 stars if I could. Melissa was very professional, extremely helpful and thanks to her sound advice, I chose the right carpet which looks fantastic. Melissa provided several options and worked with my budget to find a suitable carpet which met my criteria. David who installed the carpet did an amazing job and I am thrilled with the result. All of the staff I dealt with were friendly and professional. Thank you for providing outstanding service and knowing your products. Look forward to dealing with you again when I replace my floor coverings downstairs.

I can't recommend the team at Andersens Tweed enough. They came up with the best price and advice. After I had problems with the dates we had organised for them to do their lay. They pulled out all stops to get the 5 apartments I have in my complex done so I could let them out for the school holidays. Often working 12 hours days! Nice work guys you really see what a company is worth when things go wrong and these guys took it in their stride. Thanks again Scott Byron Central Apartments