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United Tilt Tray Service

Address 10 Guthrie St, Osborne Park WA, Australia
Phone +61 8 9204 4141
Hours 00:00-24:00
Website www.unitedtilttrayservice.com.au
Categories Towing Service, Transportation Service
Rating 4.8 44 reviews
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United Tilt Tray Service reviews

44
Sort by: date highest rated lowest rated most helpful
Kathleen
02 October 2022 22:31

Jenny called to let me know that collection was happening. Her friendly, professional and informative manner put me at ease straight away during a stressful time after my accident. 10/10 When the tow truck driver arrived (Gene) the service continued. I knew my car and I were being looked after.

Georgia
21 September 2022 11:18

Tony was fantastic! Fast to arrive and kept me in the loop with his movements. Super genuinely and friendly, even managed to put a smile on my face after an unpleasant car write off… couldn’t recommend more highly!

jacqui
12 September 2022 15:27

Cannot fault this towing service one bit.
Fiona in the office went above and beyond to help me out collecting my vehicle from Perth airport. Thanks again.

Anders
29 August 2022 19:23

First accident I have had with another vehicle in 47 years of driving. My insurance company recommended UTTS to pick up the vehicle and take it to the panel beaters. The service has been unbelievable, from the ladies at the control centre letting me know what's going on, to the tilt tray operator who looked after my vehicle and my belongings and notifying me by phone on how long before he was going to be able to pick the vehicle up. Thank you UTTS, I hope I never have to use you again, but if I do you're now in my speed dial. Cheers

trish
01 August 2022 11:35

My car insurance company sent the tow truck service to pick up my car and the driver was very helpful and empathetic.

Michael
06 November 2021 7:50

I got into an accident and Bart from United happened to be on the scene right away. He immediately got out and made sure I was alright, helped me through the claim process, and towed my car while dropping me home. Can not thank Bart and United enough for making a horrible occurrence as easy as possible, and going above and beyond to ensure I was looked after.

Victoria
14 August 2020 5:06

Just like to thank the wonderful, amazing staff, Tania, Rob, Jenni and the whiole team for being so compassionate, helpful professional duriing a very stressful and traumatic time. I think they should win the order of Australia for their outstanding service.

Emma
12 July 2020 5:46

I would just like to commend the level of amazing service I received this morning from Tane one of your tow truck men. His level of service was second to none, he was so comforting in such a high level of stress for me. I had an accident and he put my mind at ease! Stood with me in pouring rain he even got an umbrella for me! I don't normally give complements but he is an absolute asset to your company and you are very lucky to have him working for you.

He made an extremely stressful situation that little bit easier.

I hope this gets passed on to whoever it may be. His customer service was number one and I will highly recommend you to family and friends.

Cassy
16 May 2020 13:10

Blown away by how FRIENDLY this team is! Got a call from their office this morning to arrange for my car to be towed and the lady was an absolute pleasure. Within 15 minutes the tow truck driver had called me to give me notice of his arrival and he too made the process as easy as possible and even cared to ask what happened and if everyone was ok. Such a breath of fresh air, thanks for the friendly and efficient service!

Bill
08 December 2019 23:56

Very thoughtful and caring operator. Heaps of commonsense and excellent advice of what-to-do-next. Could not have been better looked after following my collision.

brad
24 October 2019 7:15

Following a crash Fiday afternoon, Brad and Pam, trading as Btowed in the Rockingham area were a professional, helpful and considerate team. Thankyou again for your assistance.

sue
22 October 2019 0:52

Super professional, quickly arranged, reliable service. Best rates in Perth, highly reccommended.

Richard
24 August 2019 5:36

Great team. Shame to know them through such awful circumstances. Very accommodating when needing to clear belongings out of vehicle.

Simon
26 July 2019 23:27

They employ reckless, aggressive drivers. Someone driving a United Tilt Tray truck (rego starting with 1CMI) sped up to cut me off while merging on the freeway this morning. I was already halfway into the lane and they nearly caused a major accident. Clearly need better training and driver monitoring.

Jacqueline
23 July 2019 20:36

These guys were amazing when I was hit by a driver who ran a red light - they organised everything gg in such a professional and compassionate way (I was a mess) thanks guys!

MARK
30 June 2019 6:53

Absolutely brilliant service. From start to finish these guys are the real deal. Couldn't fault their service and professionalism. Highly recommend.
I don't normally leave reviews but this business needs to be recognised for their efforts.

Ro Wil
20 June 2019 6:45

Great experience dealing with these guys. Very professional, efficient and friendly service. Gene and Jenni were a pleasure to deal with and put me at ease in a stressful situation.

glen
16 April 2019 16:23

Half Way to heat stroke, diver strait away handed me a 600ml Chilled Water before us spoke. Scored some Panadol too short time after lol.

Who does this these days, Chilled Water was a dream right at that moment.

You would be mad if you got anyone else, these guys are Legit.

Bhavik
24 March 2019 23:40

Awesome Service, they are quick to response. Tane was really helpful and understanding. On a busy route they made it on time.

Sharlene
16 February 2019 10:20

Amazing service, prompt and so very kind and understanding. I was involved in a severe car crash and upon calling I had a lovely man Robert come and collect my car. Not only was he so kind whilst I was in shock, he towed my car and even drove me home and was concerned with my well being. The office manager Tania was also wonderful. Thank you United for all that you do! Highly recommend!

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