St John of God Mt Lawley Hospital

Never delt with such an inept social services. 6 calls on the day of discharge of an 85 year old man to not 1 call returned. Not 1 service sorted for the day of an 85 year old man being returned home, multiple conversations over 3 week period promising everything was sorted. The whole team there should be ashamed of yourselves

Thanks vey much for the Exceptional care by all the staff doctors and physio in level three and rehab looked after me during my three weeks stay. 2nd to none. Absolute Top care. Merry Christmas and happy New Year

I recently had day surgery here and I can't say enough about the level of care I received from every single staff member. The nursing staff were very attentive and caring, as were all of the other staff I came across during my short stay. I would highly recommend this hospital. Thank you very much!

I left the hospital the same day as I had a quadruple hernia operation as I felt I would get way better care at home.
I feel that they are way understaffed.
I had a call from the hospital asking what they could do
I told them they could refund me my excess.
On that I was told it was not their decision and they would take it higher.
Never heard from them again.

Lovely staff and receptionist and pharmacy
They really looked after me and went above and beyond
I was very teary after anesthetic and they definitely were very kind to me

St John of God Mt Lawley Restorative unit is so poorly organised and elderly patients not receiving the correct pain management care when discharged and left to suffer with poor treatment and scripts that can no be filled due to Doctor's writing them on their last working day and no follow-up contact the pain that is associated with a fractured shoulder for a 80 year and I have made 3 calls to have this issue fixed and no action what kind of respect it that for a 80 year who required this basic care as a human.

A 7 STAR HOSPITAL

As soon as we reached the Family Birthday Unit on the 8th Feb 2023, we knew already we made the right decisions.

The staffs in this department made us feel so relax and we were extremely comfortable.

Our friendly Dr Vincent lee and his team made the delivery of my wife in a very smooth way and we were never stressed during this process.

Big thanks to Amber O’Neill who took the best photos and videos during the delivery even though how busy she was.

I would like also to thank all the midwives and nurses who helped and cared for us. Rhonda, Chantel, Jessie, Amber, Kate, and everyone who touched our hearts.

The food have been unlimited with lots of options and very tasty.

I highly recommend this hospital and doctor Vincent Lee.

I gave birth to my first baby on the SJOG Mt Lawley maternity ward and I was absolutely thrilled at the care and genuine compassion, support and love we received from the doctors, midwives, nurses and reception staff. I couldn’t be more happy with the care that was shown to us. My partner got to stay with me the entire time and we were not rushed out to leave (staying and extra night to care for my baby because we needed it). The rooms were beautiful fitted out and the food was super fantastic even for hospital food. We had loads of fresh fruit and snacks daily we could never finish it all. I will forever remember my families amazing experience and the beautiful ladies who looked after me and my baby (and supported and taught my partner to change nappies and help with feeds) during this time. The lactation consultants are incredible and the follow up care was phenomenal. Everyone just seemed genuinely focused on our care and comfort and sharing lovely stories with us. Thank you Mt Lawley for making this such a wonderful experience for me and my family. We will absolutely be returning for round two ️

My partner and I just spent 5 nights in the Family Birthing Unit and Special Care nursery.

I cannot speak highly enough of the wonderful men and women who delivered and cared for us and our baby.
From the second we arrived it felt extremely personable and comfortable, we knew instantly that we made the right decision.

By the time discharge had rolled around we felt sad to be leaving. The staff treated us like family and made us feel so important and valued. The special care team devoted so much time to make sure we stayed on track and understood the jargon which can be tricky with minimal sleep and unexpected stress.

Thd building is great, the equipment is clean and modern, the food is outstanding but nothing compared to the hospitality from the staff.

A huge thank you to Amber, Kerry, Kate, Marie, Jesse, Jen and anyone else who touched our hearts. We look forward to hopefully seeing each of you again over the years.

Witnessed one of great 5 star hospitality service. I Was in Rehab ward after transferring from Midland. He helped in toileting, showers and all other basic needs. I Have big praise for Shail AIN who looked after me very nicely. Thanks for everything and I would never forget his attentive service. I will give him 5 star

A big thanks to Dr Patrick Wu and birth team (midwives: Ella, Cath, Britney, Nadine… sorry I cannot remember all their names). I had a wonderful experience as my first baby Cedric was born there in November 2022. They are very patient and responsible. I’m confident to say this is best hospital and team for maternity delivery. I just recommend my friend to Patrick as she has confirmed pregnant.
Please pass my thanks to midwives
Thank you so much
Best regards
Can C (Connie)

At first thought it was nice my misses had her 5th c section the mid wifes an nurses are useless they wouldn’t help her with nothing they got my daughter’s birth date all wrong an when she got rushed into emergency they stuck baby down with her too because they refused to help the only good thing about that place is the dinners barley even that low quality need new staff

Very professional always treated with respect of my feelings at the physio department staff kind and helpful and friendly

Very polite and professional guy from Nepal. My wife was in Rehab ward 4th floor after having knee replacement. This guy Shail looked very nicely. Motivated her to stand, gave a good shower and looked after very nicely which i witnessed from my eye. Thanks for everything shail. We are really grateful to have you for looking after us

A very disappointing experience with this hospital this was my second time here, started of by being placed on the incorrect surgeons list, some of the nurses were quite rude, ran off without saying anything and hours later came back, patients arrived after me and they went in before me i was made to be last on the list, pharmacy staff handed me incorrect patients medication, was never giving an update on when i was going in, ended up having a different anaesthetist my initial one had to leave, fingers cross there will be no charge because my previous anaesthetist has an agreement with my health fund, went back to the ward post op never offered a hot drink or juice was given water and sandwiches with egg, im allergic and its written all over my notes, last but not least was made to get my own medication.absolute disgrace for a private hospital and paying them for what exactly!

My daughter had her wisdom teeth removed there today. The care & compassion she received by the Nurses and anaesthetist will forever be etched in her young mind. Thank you for making her 1st hospital experience a positive one. Would certainly recommend

I was admitted in St John of God Mt Lawley after being transferred from Royal Perth hospital for rehabilitation in 4th floor. I would like to thank Shail the Nursing Assistant and other staff for wonderful care. Special word for shail for his kind word, motivation towards me. His care for showering and other help are beyond the heights. I wouldn't be on my feet without him. You are truly hard working boy and gem for workers

Completed my clinical placement on the Restorative Unit not long ago. This is an older adult rehabilitation ward. As a student nurse, i didn't have much expectation since my placement before this one was horrible but i couldn't be more pleasantly surprised. Firstly, this place is a very busy ward to work on. What struck me most is how gentle, calm, kind and caring these nurses are towards their patients. They work diligently and pay attention even to the smallest of detail. Send your parents to this ward people, they will be looked after very well. Secondly, the nurses work as a team. My preceptor for the shift had to leave due to a family emergency and the rest of the team took over and looked after her patients. Another nurse took me under their wing, i was never made to feel out of place or unsupported. The nurses are supportive and willing to teach if you are keen to learn. They make patient comfort and safety a priority. Thank you for restoring my faith in the profession to the RU Nurses and thank you for all your hard work.

I would like to share my goods experience with SRS rehab ward. My best mate was admitted and would like to thanks nursing assistant Shail for his great help. He takes his job seriously and is very professional. I wish all the best and thank you for help

Under difficult times JSG still provide a caring and professional service.
The food is excellent and offers size options. All the staff are caring and really lovely in every way. Adam one of my nurses gets 5 stars from me he was very skilled and attentive.
Despite the government claims our hospital system needs more support.