St John of God Midland Public Hospital: Emergency Department

Wow this was an unexpected visit to the ED Wednesday evening at 10: 30pm- approx 14 people seated and we were triaged by the loveliest nurses immediately and efficiently. The nurse later took all OBS in less than an hour - we didn’t get out of there until 3 am but that’s honestly to be expected. Female Doctor we saw provided relevant info and medication. But truthfully the Triage process was outstanding! Thanks ladies for letting us charge our phones too! ️ You all deserve more praise Thanks

The nurses, doctors, x ray technician, and admission personnel were all amazing! Empathetic, clear on options and going out of their way to help where they could.

The wait was unfortunately very long due to resources and emergencies. I was however checked in on every now and then and asked how they could help. Someone even went to fetch my partner to explain the situation as it unfolded.

Sharron, Natalie, Casey, Tina, Margaret, Anoosh, and the 3 other medical gentleman in Ortho thank you so much!

Grateful thanks for the expert care in trying times and circumstances.

Best wishes to you all,
Liezl

I went to the GP and he sent me to the ED.
I arrived around 16: 30, and after 1 hour one of the nurses checked my pressure and provided me Panadol, which help me give my headache. I was waiting for over 7 hours to see the doctor and I never got attention because they were too busy. 7 hours to say follow the head scans with your GP.
Something is not right in the ED.

Worlds worst emergency department. No matter what. No humanity. Visited 5 times this emergency but never got turn less than 3 hrs. The staff is not at all sincere for their duties. Should change the staff to the ones who would be grateful for this noble job to serve other. As this staff is not at all concerned for the people in need of emergency.

6 hour wait for the doctor to tell me my neck is broken. I laid on a bed for more than 4 hours without even being asked if I was okay.they assumed I was just being a bit dramatic
but the apologies soon came when my xray came back as fracture to cervical vertebrae.for a very serious injury.they did not take any precautions. I was made to get changed into a gown with no assistance and then made to take my shoes off no assistance all while I had a broken neck.and only now 8 hours later the doctor thinks the nurses should have taken more precaution.

Poor services, i know every emergency need a waiting period, but this the worst waiting ive experience in emergency hospital, waiting not because its busy, but because no communication between the doctor and the nurse.the doctor doesnt look like a professional doctor, after just briefly check on us, she said she wanted to give us prescriptions, so we waiting and waiting for hours n hours but when we asked the nurse, the nurse NOT even know anything because the doctor doesnt say anything at all to her, so we waiting 3 hours for? Nothing? The nurse ended up call the other doctor to help us which cant do anything too.

Although the staff are nice, I went in a few months ago with a CT scan referral from my doctor and was refused as “nothing was showing in my blood” and “we don’t want to effect the risk of you having child” (even after I begged). I have been dealing with severe nausea and stomach/abdominal pain for over a year now and everytime I go in I’m never taken seriously or looked any further into than blood and urine.

It has been 2 hours and still waiting.probably someone need to die first then someone could finally pay attention

Staff, nurses, doctors and radiology staff are very friendly and professional, litteraly no wait and they were all very helpful and understanding, ED was clean, they made a difficult time easier for me.you guys are amazing

I would like top congratulate the staff at Midland St John of God emergency department. There is always a long wait but that is understandable from the amount of people that go through there, im no expert in this field but it seems to me that alot of people come with there symptoms not an legitimate emergency. This is what i can see is why there is a long wait, the staff there were run off there feet and did the best they possibly could to help everybody.i ended up with a female Dr Ashlea Fox in which i would particularly want to congratulate for her patience, kindness, bubbly personality especially under the circunstances being in servere pain with a broken arm she made me laugh and reassured. What a lovely person, a big well done.

I took my 85 year old mum to the emergency with a suspected shingles outbreak. Although we waited just under two hours, the triage staff were always courteous and kept an eye on everyone that questioned their wait.
Yes, my mum had shingles, but the doctor gave her a script and her service of my mum was commendable.

We went early hours this morning with our 8 year old grandson who was having breathing difficulties. The service and staff were fantastic.

I was 2 short stay unit for Acute appendicitis
and the staff were absolutely amazing I was so grateful and impressed with our public system.
Clean, efficient and kind staff. Special thanks Dr Vanitha Budhavaram con, Dr Elsabagh, healing hands, Very competent doctors are there.
The service, support and care I received recently were excellent. Couldn't fault it, and the doctors and nurses did all they could to reduce my pain and ensure I was well enough to leave.fantastic Staff was really great and friendly.
Thank you all.

I had an absolutely terrible experience here. It was my first time ever in an emergency department and honestly was the worst experience you could imagine. I sliced my toe open and was prepared to wait for help but not for nearly 15 hours. I was kept overnight for no reason at all, was given no pain relief (even though I asked three times for some), was forgotten about in a room by myself (the nurse didn't show me where the call button was or even ask me if i needed anything) and they didn't even clean the wound. The management was in shambles. I am truly disgusted by this place and recommend absolutely no one EVER.

I made the decision to go here because I had glass stuck in my foot. I was prepared to wait a couple of hrs to be seen but not 5 hours. A doctor never saw me, no health care staff even attempted to try and pull it out. No advice on what to do, no questions on whether I had a recent tetanus shot, no referral to see someone else, nothing but an x-ray which clearly wouldn't show much. I basically went in there for no care whatsoever. The nurse told me to go home and wait for it to come out. Really? Isn't an emergency hospital suppose to treat patients.
I had to go see a podiatrist to pull out the glass which could have got infected. What a useless place Midland emergency is.

Waited 5 hrs to see a doctor for severe kidney stone pain and told to wait for another 5 hours. Even 3rd world countries have a better health system than here. Completely inhumane! YOU GUYS DON'T DESERVE A SINGLE STAR.

My daughter was taken in by ambulance at 10.30 this morning. She was left waiting in the green area with vomiting and diahrea for 6 hours. She was dehydrated. It is now 10 pm. Nearly twelve hours later and she is still in emergency! I have just rang to see what is happening and the doctor said she will ring me back in 15 minutes, as she wants to review her. Omg. Fantastic medical system we have. It's like being in a third world country. So disappointing.

Where else can I go? What else can I do except come here?
God help us if we ever get a real emergency like a plane crash or gas explosion or something, this system just can't cope. NO CAPACITY!
Had to drop daughter off as she had a pain in her gut that "felt like a laser cutting her in half". No pain relief for hours and hours. I think if I went to a vet I would get faster help at that stage and I wouldn't let a dog suffer like that. I am angry, really angry about how this system let her down.
Where is the effing empathy?
I can appreciate that this is during covid, but common we have had 2 years to prepare for this.
Waited for over an hour and finally gave up on an ambulance, put her (with difficulty) in the back of my car lying down with no seatbelt and drove down to emergency.
What century are we living in? Are we in some 3rd world country or in a war zone?
Certainly feels like it.
I don't know where the fault lies here, all I know is it's not working.
Why?
Money? People? Seemingly overly complicated and bureaucratic systems that are more concerned with getting your name rank and serial number before actually treating you?
Which country do I need to move to to get a system that can work for our family?
This is a 3rd world grade system. Great job all you "professionals". Fairy claps all round.

Wife had a tumble taken to ED, broke her shoulder internal problems etc etc. The staff are absolutely super heroes. If you imagine what the perfect hospital and its angels are, then St John of God Midland is it. All the visits we make there are always stress free. We are all so lucky to have you.

My last review was deleted for some reason. I will try again.
I came into the Emergency Department suicidal. I was kept for 26 hours in Critical Care and then discharged because I wasn't a priority and they didn't have enough beds to move me. I made it clear I was still suicidal and they did not care, they still discharged me without transferring to a mental health ward. They said again, that there wasn't enough beds in the mental health wards situated around Perth.
Thanks Midland.