Southern Plus East Fremantle Health and Wellness Centre
| Address | 15 Wolsely Rd, East Fremantle WA, Australia |
| Phone | +61 8 6424 7400 |
| Website | scrosswa.org.au |
| Categories | Aged Care, Community Health Centre, Group Accommodation, Hospice, Nursing Home |
| Rating | 3.6 8 reviews |
Nearest branches Margaret Hubery Village - Southern Cross Care WA — 36 Fifth Ave, Rossmoyne WA Villa Pelletier - Southern Cross Care WA — 48 Ruislip St, West Leederville WA Frank Prendergast House - Southern Cross Care WA — Southern Cross Village, 27 Pearson Dr, Success WA Southern Plus - Next-generation aged care — 15 Rowe Ave, Rivervale WA |
|
|
Similar companies nearby Regents Garden Booragoon - Aged Care — 495 Marmion St, Booragoon WA Opal Melville — 15 Cottrill St, Myaree WA Braemar House — 10 Windsor Rd, East Fremantle WA Braemar Cooinda - Melville — 31 Moorhouse St, Willagee WA |
Southern Plus East Fremantle Health and Wellness Centre reviews
8Dad has recently moved in to Southern Plus East Fremantle and I am very impressed with the level of care provided by the staff. The place itself has great facilities, excellent security features and lovely rooms. The staff are friendly and very helpful.
I don’t know where to start! Is it:
the constant change of management. 18months there has been 6 different managers but 7 managers as they tried one twice. The current manager is ‘Relief Facility Manager’
how vital health concerns such as weight loss and pressure sores are not addressed
when advocating on behalf of a resident intimidation and bullying is used rather than address these vital health concerns
the constant use and lack of communication of agency. When my mother was dying, each afternoon when leaving at 4: 30pm (visiting hours finish) I would request to be called if she deteriorated so that I could be with her. At 3: 30 am Tuesday morning my husband received an email stating that my mother had died. After sending an email to the manager 20 minutes later I was called to be informed that it was an agency RN and that my mother had died.
Please consider carefully as there is more!
The staff I dealt with were lovely and very professional. I felt a bit of a disconnect between the brochure, website and the actual facility though. Nice to see dogs can visit the residents. Pets are so therapeutic for seniors.
First time visit, staff member Esther made me feel very welcome and helped me through with exercises in the pool which were very beneficial to my knee surgery. Going back again.
Gorgeous facility and very genuinely caring staff members. I hope to come here in my golden years!
Not a safe and great place to leave your parents there. Staff are not friendly, and they have no clue how to threat the clients.
I went to visit my friend who is there for 2 werks respite. 3 times she asked for a pain kilker for her knee. It never came and she was in pain all day. And its not cheap to be there