Southern Clinic

My experience was a breeze
The wait time was very short despite me being a new patient. Dr Jing Lin was very informative and thorough. Had all my tests done the same day. Will recommend Dr Jing and this clinic to any first time pregnant mothers looking around for a long term gp:)

I've been going here for over 10 years since my teens and hardly had major issues. Unexpected long wait times are expected at any medical centres and dental clinics so I usually call before i leave home to check whether they're running on time and they're always honest with me. Hit and miss with the doctors but i highly recommend Dr Ansell, Dr Lin and Dr McIntosh in no particular order - all really friendly and knowledgeable. Never had an issue with the receptionists. One time I accidentally left without paying and they called me politely and was having a laugh with me.

I have had occasion to contact the reception on numerous times and have always been met with courteous staff, more than willing to help me.
They go above and beyond and if my enquiry cannot be answered immediately the response time has been prompt. Being a rural patient this is very much appreciated.
My medical care has improved markedly since I have been under the capable hands of Dr Jing Lin and I could not recommend her any higher.

Excellent clinic with a range of great doctors. Dr Ansell is amazing with the kids, my son didn't cry when he had his head stitched as Dr Ansell was distracting him so well. Dr Lin is my regular doctor however and wonderful. She is empathetic and caring. You can't teach that.

I have been a patient at Southern Clinic for over 50 years. While the clinic has become busier, I have always found the staff to be professional and courteous. I have moved several times but still come to Southern Clinic regardless of my location in the metropolitan area.

Friendly, professional, well spoken receptionists. Didn't have to wait more than 5 mins for my appointment time, Dr Cowley was great.

I was a bit worried because of some of the reviews however rang for information anyway.
My call was answered by a very friendly, cheerful and helpful receptionist that went out of her way to help with my inquiry.

Friendly service at the desk. There's loads information available. There is a second waiting room for patients with kids that is away from the main door. Parking and wheelchair accessible. Online booking available and they take new patients. Very understanding to those in the mining industry. Choice of doctors. There is a gap at this medical center. Normal appointment time is ten minutes, but an extended appointment can be booked directly with the desk.

Dr O"Mahony is the best Doctor Eva!
I thank him for finding diffocult issues & his compassion for his patients. Amazing!

Dr stankovic is a very lovely doctor and attentive and gives good understanding and evaluates you all.
Also a well regarded doctor Dr stankvic does and gives you options for medical treatment the receptionist scarlet is so lovely too the whole team down at Southern clinic has my business for life x

Reception staff are always lovely- so shout out to them! Most doctors here are good, although you will have to advocate for yourself a bit

We been with the GP Dr Lin for years, very good GP doctor and highly recommend for Chinese people from mainland, Mandarin speaking especially important for us in Australia which very hard to understand medical English

Having visited this clinic for over a decade, I can say that I have the utmost confidence in Dr Bowden as my family doctor. The receptionist attend to patients in a timely manner and Dr Bowden displays his professionalism through punctuality and impressive medical knowledge.

Always been a fantastic practice in the years I've attended with wonderful admin staff and a gem of doctor, Dr Gary O'Mahony. Kind, gentle, knowledgable and takes time with you, rather than rushing you through. Highly recommended.

Appalling! I went to this centre and saw a female doctor and I spent a ridiculous amount of money on tests I didn’t even need or discussed with her. I was rushed and treated like a number. I wouldn’t recommend this medical centre to anyone and I certainly wouldn’t recommend this doctor. So disappointed!

Initial arriving experience was terrible. 4 reception staff at the front and not one acknowledged my presence, nor look me in the eye, nor said " won't be a minute"
The stars are only for Dr Ben Ansell because he was so informative, thorough and engaging. I felt truly cared for.
I highly recommend Dr Ben Ansell but call ahead to check if he is running to time.
I would have liked to give more stars but the reception was cold and uninviting.

Do not advise appt is double until after seen doctor. Very expensive clinic, no concessions for health care cards or pensioners.

Has a high turnover of doctors. A very rack 'em, stack 'em, pack 'em approach leaving you always waiting at least 20 minutes past the appointment. Today I was waiting half an hour before I told them I was out of time and left. Never going back.

Admin staff were great, fit me in at short notice however very poor attitude and professionalism from the GP, spent less than 5 mins just typing a prescription without any diagnosis or advice.

We have seen Dr. Kerry McIntosh, she is very unknowledgeable, my baby had infection in his eyes, she couldn’t even tell us that is infection! His eyes got so sore, itchy and we didn’t have any proscription to treat it.she was so impatient with us, unkind, rude and we were so uncomfortable with her. She even refused to provide me a carer leave certificate for my work. She said I should see you and charge you to give you a certificate. This was the worst experience seeing GP in my entire life.