Skillbuilders - Therapy Services and Products for Children

I am amending my original reveiw as I have since been contacted to try and resolve these issues. I am happy to review the rating as an effort has been made to resolve this.

Very disappointed with the lack of response and information given to parents when trying to book in for group school holiday therapy and also term group therapy. I have now however been contacted to try and resolve the issue.

Seems to be a lack of organisation by senior management. Management have now contacted me to try and resolve the issue.

As a parent we are wanting to help our children and are being let down by this therapy organisation due to a lack of communication and a complete lack of service. Management are attempting to rectify this.

Skill builders are great, all the staff are friendly and knowledgeable on services and products. My son does speech and OT there and he has learnt alot thankyou. I'd definitely recommend skill builders to others who need help in that area.

This is the best place to buy all your fidgets, squishies, and therapy products. I’m here regularly.

We wanted to buy theraputty and charms for our daughter and I had casually ordered them online around 11am one day - hoping that it will come in 2-3 days or so, but the next day 8am, they were delivered to our house. Was absolutely wow by the service.

I literally stumbled across Penny at Skillbuilders 2 and a half years ago when I was in her office as a sales rep for another company. Whilst I was waiting to speak with her, I read some material about what skillbuilders provided and as I recently had a young 2 year old at the time who had been diagnosed with SED (Selective Eating Disorder), when I eventually got to speak with Penny, I was delighted to find out she had a workshop coming up in the next few months that parents could also attend that provided a set of tools that we could learn to use in the home at meal times.
In 6 short 1 hour sessions a week apart, we watched, listened and then implemented what we learned at these sessions at home and the results were simply nothing short of miraculous. From a young toddler that would literally throw up any new foods as soon as we managed to get them in his mouth to be willing to touch, smell, lick, taste, chew and then swallow 3 or 4 new foods to him in a session, our lives were immediately changed from frustrated and almost desperate parents to being relieved and gracious that Penny was able to share a simple but effective set of skills and tools that has changed all our lives in our small family.
I can't recommend Penny and her team highly enough for the healthy eating habits our now 5 year old son Caelan has developed! Thank you.

We looked around for a suitable fit, needing occupational therapy and speech therapy. All we can say is 'wow', the progress has been nothing short of miraculous. We love Skillbuilders-thank you thank you thank you!

Arrived for an appointment only to be told "whoops there is a not on our system saying we were supposed to move the appointment" extreme poor customer care

I literally stumbled across Penny at Skillbuilders 2 and a half years ago when I was in her office as a sales rep for another company. Whilst I was waiting to speak with her, I read some material about what skillbuilders provided and as I recently had a young 2 year old at the time who had been diagnosed with SED (Selective Eating Disorder), when I eventually got to speak with Penny, I was delighted to find out she had a workshop coming up in the next few months that parents could also attend that provided a set of tools that we could learn to use in the home at meal times.
In 6 short 1 hour sessions a week apart, we watched, listened and then implemented what we learned at these sessions at home and the results were simply nothing short of miraculous. From a young toddler that would literally throw up any new foods as soon as we managed to get them in his mouth to be willing to touch, smell, lick, taste, chew and then swallow 3 or 4 new foods to him in a session, our lives were immediately changed from frustrated and almost desperate parents to being relieved and gracious that Penny was able to share a simple but effective set of skills and tools that has changed all our lives in our small family.
I can't recommend Penny and her team highly enough for the healthy eating habits our now 5 year old son Caelan has developed! Thank you.