Sigma Chemicals

All you need for your pool. Cleaners, pumps, chlorinators, skimmer parts, and pvc fittings for various makes and models. Pool water testing and advice. And, of course, all your pool chemicals at a very reasonable price. And much more. Staff are great, friendly, polite, and always ready to assist with loading up your car if you need it.

Walked in at 8.30 on a Saturday morning. 1 person behind the counter and 8 people in line. No thanks.

Always great service from the boys. Clint is polite, knowledgeable and very helpful.
I have been a customer for many years (maybe 30plus)

Dropped in today after being told over the phone that what I wanted was in stock got there to be told they had the stock but would not sell it to me at agreed price or quantity.
Price gouging incompetence and buck passing.
Rude and arrogant to boot without explanation or excuse

Excellent customer service and very well stocked. Give them a call they will probably have what you after.

Moved house and used a pool company closer. Big mistake totally got ripped off. Went back to sigma who are friendly, reliable, knowledgeable and above all trustworthy. Highly recommend the Sigma team at Balcatta. They're now an hours drive away, but worth the journey. Wouldn't go anywhere else. Thanks Clint.

Went in to enquire about a new pool pump or possibly spare parts to fix my current one. They had terrific customer service by being well mannered and 100% focus on the customer. They didn't try to push me into the more expensive option of a new motor until we worked out whether my current one would be fixable or not.

I recommend them highly.

Terrible customer service. I needed a spare part for my cartridge pool filter just after Christmas and was advised by my local pool shop that Sigma would be the best place to get it fast. So went to Sigma on Balcatta road and was advised by the sales person that he would order the part and it would arrive in a few days. Heard nothing from them after 3 days so called to discover the part hadn't even been ordered. Now the part was being ordered on the Wednesday and should be with me by the following week as it was coming from the eastern states. Again had heard nothing from them the following Friday, so a follow up call informed me that they would not send it by itself so were waiting for a full order.what! Then received a call later that day to inform me that they tracked the item an it has left Melbourne and would be delivered to their shop Monday. Well it is now Tuesday, over 2 weeks later and still nothing. Decided to go to the shop in person today and was told the suppliers had it on back order as it was not in stock.again WHAT! I will never use this company again and I would advise all to avoid.

I visit Sigma Chemicals often to purchase chemicals and equipment. Always they are most helpful, offer really good advise and never over sell. I highly recommend their services. Excellent 10/10

Would like to thank Sigma for their great customer service and for helping me fix my pool pump when it broke down. Thank you very much.
Highly recommend your company to any of my family and friends.