RosterElf

Jaydon was super helpful and explained all of RosterElf's new features in a way that was easy to understand and will really help our business!

Great to work with, efficient, knowledgeable and friendly staff. Rostering and payroll is so much easier now with Xero accounting integration.
Highly recommended +AAA+

Demo account explained extremely well and understood the operations virtually straight away.

Had a great training session with Jaydon this morning. He was very professional and knowledgeable.

Hi Simon, I’m really unhappy with the service I have received from your Customer Success team today. For months I tried to make RosterElf fit within my business. The product was not flexible to by adjusted to work in the end. For 3 months I have been trying to cancel my account, only finally managing to do so, following multiple attempts and phone calls today. As requested and sadly denied, I wish to be refunded for the 3 months of charges as cancellation was attempted. Many thanks, Laura

Jaydon was very professional and informative during our Demo zoom meeting.
All questions raised answered to my satisfaction.

Great rostering software. Easy to use. Great customer service - phone call away if you have problems, and they call and email to see how you are going with it. Really happy with it

Fantastic UX & UI.
The amount of support from actual people I've experienced whilst using RosterElf is above and beyond anything I have previously experienced.
For quick set-up and troubleshooting/FAQs their archive of support documents is great and live chat is quick to respond.
For more detailed processes or in-depth training, phone calls and zoom meetings have been arranged quickly and smoothly.
Give them a go.

Rosterelf was good to start with but service and development of new features to keep up with client needs has been disappointing. To close account has been difficult, they closed it but didn't tell me i had to deactivate my employees so they billed me another month after removing my access. Called them again and virtually told to read fine print! Tried to support a local WA company, but they have got too big to look after locals. We switched to shiftcare as a far better rostering system which connect to Xero for payroll and invoicing. Pricing for the year was very similar but better features. I tried to cancel via the website but was unable to and was instructed to contact customer service which I did by email twice but no reply so had to call them. Complained about being billed for month I had not accessed RosterElf but was told he couldn’t do anything about it. I then emailed the management as I had their emails from when we started but once again no reply. They must have some issues with their email server as they don’t seem to get through or just don’t care.

We have been using RosterElf for several years now. Over that time they have continued to add new features and improve the ones that already exist.
The feedback from our staff who are managed through RosterElf is that it makes the process of managing their availability and shifts very straight forward and easy.

On the rare occasions we've ever had any issues their team has been super responsive and helpful.

Can't recommend them more highly. Keep up the great work team.

This is an easy to use, user friendlyand saves my many hours of bookwork.
The back up support is is always available. Great team great product.

RosterElf reduced our workload
RosterElf was so easy to implement and reduced payroll paper work for us. Highly recommended for a paperless tracking and processing of payroll.

With fifteen (15) sites and a need to efficiently find an available staff member with the right qualifications to fill each shift – we needed a single solution.
Rostering in RosterElf moved us quickly from our paper-based system to a fully online solution, streamlining our processes, creating real-time rosters and the ability to be nimble when we needed to make changes as soon as the need arose.
We are now focussed on replacing our manual timesheets with the RosterElf timesheet (clock in and clock out) solution.
The support from RosterElf staff has been unquestionable and is another reason we recommend it.

I found RosterElf when they started up and so glad I did. The dashboard and app are so easy to use. Additionally, the support team is great and the program now integrates with our accounting system. This program does everything I need it to do and has more features on the way. Its a great program.

I intend to use this App for our HomeCare company to simplify rostering, timesheets and integration with Xero.
We like the app so far: fully functional, yet simple and elegant to use.
UI is stylish, contemporary and easy to learn. The product is local and the company support (specifically Carlo) is nothing short of amazing. Rare thing these days.
We are taking the product for a test drive with the full crew in the next few weeks. I’ll provide another feedback on completion of the trial. So far looks great.

Lucas from Roster Elf went above and beyond in helping me get started with Roster Elf. The app is amazing and integrates easily with Xero. Now that I am set up, rostering is a breeze and no longer a headache. Thanks for your patience through the start up phase of my new practice.

RosterElf’s scheduling software has made it a breeze to manage a large group of workers. With people starting and finishing in different locations and staff with different payrates and allowances, moving to electronic rostering has been a game changer.

Customer service is excellent. Streamlined our rostering and payroll, saving a huge amount of time. I highly reccommend Rosterelf.

Great support team and easy to use intuitive product.
Saves me hours each week with payroll.

RosterElf is great.simple, logical and intuitive. No complicated settings just easy setup, now rostering each week is a 2-3 minute task and weekly payroll is done in max 5 mins.