Quest Mounts Bay Road

Clean rooms, but that's about it. Wifi speed is horrendous. The room must be lined with lead as the phone signal is also terrible. The compendium qr code doesn't work, and zero hotel parking is very inconvenient. There is no toilet seat on the toilet for some unknown reason. No rush to stay at this location again.

The location is really ambiguous. It's a long way to get to the CBD on foot, and with Jacob Ladder closed, access to Kings Park is poor. And street parking is also quite tiring because it is near the junction.

The shared washing machine was a mess, so all the clothes I washed were itching to wash, so I ended up having to wash them elsewhere.

The hotel is very well located. The room was OK, but the sheets and towels had many stains on them. When we first entered the room, the shower was clogged so we had to contact the front desk to fix it. The next day we also wanted to have our room cleaned, but the service desk told us that they didn't offer cleaning service that day. Overall, it was an OK hotel, but don't expect great quality.

The rooms are great, service at check in was friendly the location is fantastic as it is close to the conference centre.but there is no parking, and I mean no parking. I returned my rental and opted to walk everywhere.

Very disappointing, there was no hot water and no one at reception to inform. The toilet was dripping all night and the parking was 15min walk away that we had to pay for.

The 1st apartment I've ever stayed in that has zero parking. Only guaranteed parking available is 10minute walk. Huge inconvenience

Excellent location near to the Mount Bay Hospital. Nice sized rooms and facilities. Very clean. Highly recommend.

WHEELCHAIR ACCESSIBLE: The room is perfect for a manual wheelchair. The bathroom has a step free shower, a toilet with grab rails and a low sink/mirror. The night manager was super helpful, allowing us to park in the area out the front, if he didn’t allow this it would of made it difficult get in and out of the car using the street parking. He was super friendly and lovely to chat to as well! All of the staff were really accommodating and I’d rate this place high for wheelchair access.

As a motel it was excellent. However, parking was a major problem as I could only walk a maximum of 100 metres. Used Mount Hospital car park.

The room was very nice. Had everything we needed. Housekeeping were extremely good.
The only disappointing thing was the internet. It was very slow

Not particularly impressed, parking is atrocious, the room was very average, not particularly clean, pink mould in the shower, dishwasher was dirty and full of old tablet, bags of rubbish in the halls, the bed was comfortable.

Great little place to stay in the city, service was amazing, only down side no on site parking but carpark in easy walking distance.

Nice hotel overall but only recommended for those who use ride share or maybe drive.

Hotel rooms were spacious, clean and well furnished. Hotel looks new and well maintained. Good service from hotel staff who are helpful.

Location wise, the hotel is located some distance away from the main Perth centre. This can be great as it is quiet and also very close to Kings Park and Botanic Garden, and Swan River, which is great for those who run. However, it is some distance if you try to walk to and from the centre of the city, which I identify as the area near Perth train station and Northbridge.

Nothing worked during our 4 days stay. It first started with the washing machine in our room. It looked like it had been broken for days as it was beeping when we arrived. We managed to turn it completely off to stop the the beeping. We requested the machine to be fixed and it was just one excuse after the next. During the day the staff were too busy to fix it and during the evening no one was available. This went on for our whole stay.
Secondly, the heating in the room didn’t work. Similarly, on requesting for this to be rectified we had the same excuses. We literally slept in the cold for 2 nights until finally they found us another room. I wouldn’t normally complain about the hearing in the room but at the moment the temperature has dropped down to 5-6 degrees at night in Perth.
Thirdly the house keeping does not come everyday. Although it is advised that our rooms are to be cleaned everyday this did not happened. There was literally one occasion where I heard the house keeping staff said “we will just mark the room as cleaned” without cleaning when referring to our room. Our room was cleaned half the time during our stay.
The staff were friendly enough and were happy to listen to our problems, but just could not and were not able to help with our basic needs and the basic function for the room. Considering, the price we paid for our stay, I expect the room to be functioning at the very least.
Only 1 star for me and would pick a 0 star if that option was available.

Beware, the price of the hotel doesn't include tax. Looked a good deal until the tax was put on. Costed us $196 for one night with no view of the Swan River. Parking is terrible. We had to walk for 12 minutes to the hotel as there was no parking. Very disappointed.

The location is great but not a lot of food places easily nearby otherwise amazing quiet apot next to Jacob's ladder. My apartment was very clean and fresh - I had stayed in an old refurbished apartment for the bulk of my leave time and it was not good. It was a cute apartment etc but all sorts of social problems around it and lots of things wrong with it post refurb - notso with quest mounts Bay road. I actually slept well when I moved to quest mounts Bay for the last few days of leave in perth. I wish I had stayed there the whole time.
One person on the front desk who thinks he's a whole heap better than he actually is but the other staff I spoke with on the front desk were very nice and extremely helpful.
Would I stay there again after this stay?
Yes most definitely.
It's fresh, restful and quiet.
Five stars from me

Had a wonderful stay at Quest Mounts Bay Road. Booking process was simple and reasonable price. Location of hotel is fabulous! Close to CBD and just below the gorgeous Kings Park. Comfortable, clean rooms at a very decent price. Only downfall is very minimal parking available on street.

A great CBD location right below Kings Park. A short 2 minute stroll from the Mount Hospital so perfect if you are visiting for medical reasons.
Rooms a well appointed apartments, with everything you need to self-cater.
An on-site free laundry room which includes dryer facilities is a great bonus if you are staying for several days.
The staff are excellent, polite and communicate punctually when organising any additional requirements. The frequently smiles from the reception desk through to house keeping add a warm touch to your stay.
If you are needing an inner city location for either personal or corporate needs, the Quest on Mount will not disappoint.

Very tranquil and quiet end of the city, in easy walking distance to food and shops. I would highly recommend this hotel due to the staff and high level of service. Rooms are well equipped and some have a wonderful floor to ceiling window of green shrubbery. Staff were polite helpful and kind. I could easily stay at this hotel again.

Great place to stay! Modern rooms and only a short walk to the CBD. Staff were very helpful. Had a motion detection light start playing up in the room and the reception staff immediately went about getting it fixed ASAP. Won't hesitate to stay here again