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Portacom

Address 1181 Hay St, Perth WA, Australia
Phone +61 8 9481 1565
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Saturday09:30-12:30
Website www.portacom.com.au
Categories Computer Store, Computer Consultant, Computer Hardware Manufacturer, Computer Repair Service, Computer Support and Services
Rating 4.1 27 reviews
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Portacom reviews

27
Sort by: date highest rated lowest rated most helpful
Gary
22 December 2023 8:29

Just a super reliable, utterly professional and completely dependable business for laptops and their servicing. There isn't another like Portacom anywhere. You've been a life saver for decades. Thank you so much. If I could give a rating of 10 stars you'd have it.

David
12 December 2023 5:51

I've purchased many note book computers from Portacom over the years. The notebook computers are setup, prepared and checked as part of the purchase agreement making for a hassel free experience. In addition their after sales service is excellent. Highly recommended.

Paul
23 October 2022 0:54

Brilliant bunch of IT tech guys, been using them for all my PC needs and repairs for over six years now.

Adele
18 May 2022 11:34

I cannot recommend this computer company more, not just in buying a new laptop but also their service department. Great local business, I have bought several laptops over the years & utilised their professional service department as well

Annie
31 March 2022 23:50

Terrific knowledge, guidance and sales from Neil.

We have been purchasing business products here for years and have been extremely happy.

Katrina
13 December 2021 15:09

Charged for a job they could not fix. Took over 4 weeks with no correspondence re progress. Would not recommend and will certainly not be going back.

Have since spoken to other IT companies, including interstate, who advised they would have sent a client straight to their work IT department/supplier to try find the bitlocker code, opposed to trying pointless exercises for 4 weeks; they would NOT have charged for the job.

Andrew
21 November 2021 7:26

I have been very pleased with the service and assistance provided by Portacom. I had left the laptops at the repair depot for a considerable amount of time while waiting for updates from the users about the quotes.
During this time, the staff were very patient and helpful while waiting for any kind of update. Once the quotes were decided upon, the repairs were completed very quickly and updates provided.
I am very happy with the service provided.
Would certainly recommend.

Julian
25 July 2021 17:52

They replaced the faulty keyboard on my laptop. It was a difficult job & they completed it on time with no hassles.

Andrew
04 June 2021 6:41

Friendly and efficient service.
I dropped my wife's Acer laptop off o the way to work with a power issue. I received a call before lunch to advise issue had been found and sorted. The final price was better than I had budgeted for and they had upgraded the OS to the latest version.
Second time I have had repairs done by Portacom and both were great experiences.

Rod
22 May 2021 16:49

Outstanding After sales Excellence and Care experienced from Portacom's Director Neil Hancock after the Lenovo I purchased from Portacom 5 years ago would not load windows. The phone conversation and subsequent in store discussion we had left me feeling very happy in my time of need.
The computer was repaired in good time. I never compromise on quality when it comes to computer needs, that is why I always trust Portacom.

Marvelous
26 December 2020 5:42

Not bad. Helpful but also too pricey. Guess it's for the top shotters from the City. I came from the suburbs. Drove 50 mins from Byford because a friend recommended me so obviously was disappointed.

MFP
06 November 2020 15:11

We are very impressed with the sales & service at Portacom which is a local West Australian company. Neil has been very helpful and given us plenty of good advice. The Tech department has also been great.
Michael & Mary

Paul
25 October 2020 1:46

The folks at Portacom were fantastic - quickly provided a quote based on full replacement of the laptop screen, then said they would take a look before confirming the order. They discovered an easier fix and the laptop was returned with a fully working screen the same afternoon. Happy customer!

scrub
25 July 2020 10:34

Nice in store staff but my laptop was returned with a big scratch on it. When I spoke to the boss on the phone, no responsibility was taken, guy tried to blame me://

jack
05 July 2020 1:35

I got a second harddrive installed in my laptop and was happy with the price and service until I collected it and noticed they had left very deep scratches across both my webcam and the bottom of my laptop. After calling them to ask about it, I was told there was no way the scratches could have come from them and that was it. The scratches are so deep and my webcam is now ruined. I would not recommend this service to anyone.

Chris
22 November 2019 22:34

Great friendly service and really helped me out. The kind of place we need to see more of in high-streets, not less.

Brad
20 May 2019 20:47

I brought my laptop in to get hinge and the back cover replaced, they did a quote and fixed it for the price of the quote which was a good price

Colin
31 March 2019 16:13

Just called to see if they fixed All-In-Ones.

Spoke to the chap on the phone for a fair amount of time, for him to tell me that the issue is possibly Windows 10 1809 and NOT the All-In-One. He has given me several options to try.

Fantastic service. I used to deal with Portacom 20+ years ago when I was working for Accounting Practises in West Perth, they were brilliant then. Nice to see nothing has changed. Unfortunately I'm too far from them to deal with them on an ongoing basis now. But. Great service today.

Thankyou

John
13 March 2019 17:16

Excellent knowledge and service.
First port of call for any IT issues.
Great service and expertise.

Jeff
10 March 2019 0:49

Great guys here.had an issue while in town and they fixed it on the spot.will recommend to friend in perth.

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