Platypus Shoes

Lisa was very patient with me asking to try 1000 different pairs of shoes and helped the most indecisive customer find a new pair of kicks. Legend

Went in and walked around the store, retail assistant was sitting down talking to his girlfriend or whoever. No acknowledgement at all. Asked “do either of you work here? ”
He answered without taking his eyes of his phone “yeah, I do. I’m just trying to email”
I asked my question about one of their stocked items. He again was still talking to his girlfriend while also still on his phone.
I then left the store

As a returning customer at Platypus Midland, I have to say that every single time I shop there, the service is absolutely excellent. Always a friendly greeting, helpful advice and happy to chat about shoes, etc. Don't ever lose that personal touch, guys. It's what makes the whole experience for your customers!:)

All the staff are friendly and so helpful I browsed the store last week and the staff were so lovely I went back yesterday and was served by Gigi. She was so incredibly helpful and patient. Best customer service!

Went in search of a second pair of Dr Marten's for my new job and the staff were utterly divine! Shannon was super helpful and very personable. Never have I come across such fabulous customer servic. Thanks for making me feel so fab! Shopped on the 22/11/19.

Went in on the 19th just looking around at the store for shoes I'm looking at purchasing in the future. I believe the woman's name who helped me was precious? Not exactly sure but she was really helpful with letting me try on some shoes and having a really good chat about shoes and stuff while working. Great experience and customer service.

I went into this store 2 times and the customer service in this store is amazing and so welcoming! The staff are really helpful and really nice to me you cannot go anywhere else to get a customer service like this! A big shout out to Gigi and also the other guys at that store wasn’t sure what his name was on the 11/08/2020 around 17: 41pm

Great shop assistant- Daniel very helpful, friendly and knows his sneakers! Really love this store and awesome service

I went in to the store for a particular shoe, and Daniel who served me was extremely helpful in the whole process. He has great product knowledge and his tips and suggestions for getting the correct size and breaking the shoe in to mould the foot was really interesting to know. It was awesome to meet Daniel and to have a chat with him. Your passionate customer service deserves to be recognised man, so thank you

This was so amazing.best retail&customer service ever.my dream retail/shop experience come true outstranding.so friendly&nice very made my day these are the shops i love to go in every1 working there the manager&team members was so kind&helpful&polite when u have mental health to a shopping experience like this is exactly what u need what a great job i felt like a valued customer friend&family.the best experience very made my day.i wish all retail stores were like this amazing team iam so grateful 4 this.thankyou amazing platypus midland team.

I visited this place a few days ago as I was needing a new pair of black shoes shoes just to wear to work. Gigi has amazing customer service! She was super helpful and friendly, such a lovely girl!

Visited this store a couple of days ago and was greeted by Shannon who I later found out was the store manager.
She has created a super friendly environment and couldn’t do enough to help me.
Jen the area manager was also in store and was also super helpful.
The store is located in the Midland Gate Shopping Centre just across from the main food hall.
My son who went there earlier in the day and purchased a great looking pair of Nikes that were on special for $100, now that’s a bargain.
The store is really nicely payed out with no cluttering of stock and is aesthetically pleasing to the eye.
Definitely recommend visiting the store if you’re ever in the area as you May just get the bargain you’re looking for

I went here on Friday, 18/10/19. The staff were incredibly friendly, helpful and polite. I received excellent service and ended up getting nike air max 270's. This place is super genuine and all around amazing! 10/10 would recommend! It was Daniel who served me, he was amazing!