Pickles Auctions

Bit sneaky asking for card details for an account and then taking money out with no clear indication of required payment.

Went to pickup the car and while waiting in the reception area, when receptionist came she was so rude and feel like she don't have any manners how to talk to customers. Very disappointed.

Absolutely disgrace of a company. You need to wait 3 hours to pick up the phone. Unacceptable

Really disappointed with this company. Wish I had’ve come here and read all the bad reviews first. Customer service is terrible. Do yourself a favour and proceed with caution.

45 minute wait time on hold, just to be told when we drove to pickels they aren't taking any cars for auction and don't have any indication on when they will be accepting them again. I wouldn't have minded as much if I wasn't made to feel stupid when going in.

Bad experience a very bad one, I bought a car online, paid for it in 24 hours, and it got towed to my address but the sad thing is when I call customer care to ask for my car photos so I get it to go through engineering and they take 7 days to send me those photos

The 1300 call number puts you on wait longer then telstra writing this review while I'm on hold for 27mins and counting. Poor form for a large scale bussiness

If you auction unregistered vehicle then it must be unregistered before auction. You should not waste time of people to get the vehicle unregistered by calling you multiple times even after a month of purchase.

Disappointed with the company to be honest I logged on for my shift one day to realise I had been locked out of everything to then be told 5mins before I started that I was being let go this was before my probation ended and without a reason and I thought they was a really nice supportive team until this such a disappointment.

Paid full price for the winning auction bid and still not allowed to view the car unless I have towing ready for collection. All I needed to see was the odometer reading on the car so see if it was worth the purchase and pickles never even bothered mentioning that the car doesn't have a key, and didn't bother mentioning that the car was stolen and recovered. Too long waiting times over the phone and no one giving correct info, had to drive more than 30 mins twice because everyone telling different things over the phone. This is the my first time and I won't be coming here for anything again. Extremely disappointed with this kind of service.

Don't waste your time unless you know the dodgy sales rep you got no chance for a bargain

Rubbish service, have to wait hours and hours on the phone.at the end not satisfied with customer service.
People Avoid this place

I was Sold a Stolen vehicle Still in registered condition through auction on 8th December, while picking when I checked rego the staff inisted as system issue.
It's almost 4 weeks from purchase date, still can't get the vehicle on road, I had to call pickles twice to even acknowledge that the issue there. I guess this is common practice in pickles auction vehicles? Still waiting to hear from them, about the issue.

Terrible customer service.

Paul, Adrian and the guys in the Industrial section are very helpful. I don't know if the previous criticism of Paul and his guys is warranted. I would suggest that if the item fell over in your ute then it was not secured correctly? Never had a problem in 10 years of dealing with them.

Big thank you to the Pickles team at Bibra Lake. From the crew working the floor to the extremely helpful staff working behind the front desks, all involved helped with the purchase of our new Landcruiser. Special thanks to Natalie and Tony for the wonderful service.

Dont buy New Tyres thru Pickles as their old, run rough at 80km per hr and are basicly usless, also Electrical Items don't get tested at all. They have min reserves they don't tell you about, till the action is over if you dont meet it. Feels like a waste of time after weeks of waiting, days of bidding to get an Email asking for a crazy $ number if i still want it. WFT

Extremely disappointed with Paul from Pickles. I purchased some items from the auction and sent 1 of my workers to pick up the items. The Pedestal Drill was put on my tail lift with a fork lift by pickles workers and the drill fell over badly denting the side of my ute. I called Pickles and got put through to Paul, as i wanted to ask what happened as my worker wasn't being honest. I asked Paul if my vehicle was damaged at Pickles and his response " No it definitely didn't happen here, i saw the boys load the vehicle and i'd know about it if something happened". I wasn't at all accusing Paul of anything i was politely asking if he saw what happened. Instead of Paul being a decent human being and telling me the truth he decided to lie to me. After i was advised of the truth by my worker i emailed Pickles to advise them of how disgusted i was that Paul had lied to me and asked for a call from the manager. Of course no one has called!

Not to happy lad paid for a computer that had listed only the power button was broken after taking it apart on the inside I was marked with broken writing on the motherboard and cpu and so the cpu was cracked and the motherboard fully bent up
My noongar cousins will be on you in a second

Great experience to buy two cars from here. They not only care about the sellers but also the buyers. Recommend

Do not call Pickles Bibra lake. Your call will be queued and you will be told you are No1 in the queue. You will not be answered.