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Pharmacy 777

Address 300 South St, Hilton WA, Australia
Phone +61 8 9337 1434
Hours 08:00-22:00
Website www.pharmacy777.com.au
Categories Pharmacy
Rating 4.2 23 reviews
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Pharmacy 777 reviews

23
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Andrew
10 January 2024 5:30

Kind, friendly, helpful and importantly, knowledgeable!
You might get prescriptions for a couple of bucks less at the 'chemist supermarket'. But if you want sound advice from people who have the knowledge and take the time. This is the place to go.
Thank you to the fantastic professionals here, you are a Godsend!

Cheryl
24 December 2023 3:32

This pharmacy has the most professional, kind and personal people I have ever come across. No matter which staff member serves you, they listen, offer advice and are always helpful over and beyond.
Thank you so much. Really glad I found your pharmacy. You are all in a class of your own.

Elton
26 July 2023 22:38

Pharmacist Francis was an absolute legend. I made a mistake booking an appointment and he still accommodated me and sorted it out

Maria
14 May 2023 3:02

Our favourite pharmacy excellent service
One of the best pharmacies ever. These people care about customers and have great knowledge

Kelly
18 April 2023 23:51

Having children with additional needs means it is so important to have a supportive team and the right pharmacist makes the world of difference. Every single staff member is so helpful and knowledgeable, I wouldn't go anywhere else. Thank you to you all!

Leila
28 March 2023 22:35

Like other people here have said, I never thought I would find myself reviewing a pharmacy, but these people really are outstanding. Extremely knowledgeable, helpful, kind, professional yet friendly - it really feels like an old-style local community pharmacy, which is otherwise a dying breed. If you need a pharmacy staffed by genuine experts who really care, this is the one for you.

TJ Reid
25 February 2023 23:54

The service at this pharmacy was so immaculate I had to write a review. My partner and I came in to pick up some ointments and vitamins, and the lovely Shayan was with us right away with a big smile, pointing us in the right direction and cracking jokes along the way, making us feel super comfortable and at ease. We accidentally left our car lights on, but it wasn't a problem as we were in and out with everything we needed in under 5 minutes. I don't think there's another pharmacy out there that could hold a candle to that level of customer service - thankyou Shayan!

Rebecca
01 June 2022 0:33

Havoc was unwrathed in my household when a pharmacist here decided to give out a schedule 8 drug 10 days after the original prescription had been dispensed. Careless and Dangerous

Stu
21 May 2022 2:49

I never thought I'd want to review a pharmacy but this place... I actually look forward to coming here haha. Every single experience I've had there has been so positive. It's the staff! They are just so lovely and kind! I feel very respected and valued. They go out of there way for you have always known how to best help me. Nice to see people who actually care. Thank you

Zoe
18 May 2022 4:58

I had to go to this pharmacy when my mother was dying and needed specific medication from there. The staff were so lovely and compassionate and made these visits a lot easier. I have since gone there for something a lot less pressing (a mouth ulcer) and was still treated with the same care and respect. Most pharmacies are very transactional and don’t seem to really listen to the person in front of them, but these guys do. They definitely will go out of their way to listen and find solutions for you. There are tonnes of pharmacies closer to me, but I would rather go here.

Mikaela
11 May 2022 9:58

Excellent service! Very resourceful, gave me good advice and options for supplements to suit my need. Even got a cup of water to take my supplement straight away!

Katie
27 April 2022 3:22

Super helpful, friendly and knowledgable staff, always served very quickly. I love this place and would never go to any other pharmacy as I know I can 100% trust the staff here.

Anony
26 April 2022 6:20

When my 13 year old cousin came in trying to buy jelly beans for her diabetic mother who was having a hypo, instead of being helped she was accused of being a thief and when she pleaded her case and gave her $4 for the $3.95 worth of jellybeans, she was shooed along without being given her change, I know only 5c but made her feel more anxious in an already stressful situation, she was trying to do right and this was her first time having to do something like this and when my mother called to make a complaint and wanted to talk to the pharmacist in charge she was denied this and put on to the lady who made my cousin feel like this, and this lady said to my mother, she was having a bad day and if my cousin comes in again she won’t speak to her. Which I believe is wrong she should apologise if she sees her again.

einna
16 April 2022 15:18

LOVEEEE this place! Every single time I come in here I love it.very helpful. I'm annoyed, at the fact that I don't know their name, but this one male worker (I apologise for the gender assumption) always greets with a smile and he's genuinely the best worker ever.he is the sweetest human and doesn't give off any judgemental vibes. I honestly can't stress how amazing he was. He is tall, and worked today at 6ish, alongside his coworker Shayan. Shayan was also very respectful and communicative.
I do have to say some of the ladies aren't as inviting but not to an extent I would complain.
Overall my favourite chemist! (great place for vaccine)

Heike
24 December 2021 18:18

They overcharged customers for a period of quite a few weeks earlier this year; they know they did and admit they did, but they refuse to issue a refund?
This has always my favourite pharmacy: local, friendly and with knowledgeable staff; until I quite by chance noticed that over the course of two monthly prescriptions earlier this year, I was charged about $58 per script, instead of the usual $44.
So I went into the shop, armed with receipts. After I got past the initial episode of "mansplaining" by Mr Gary Finucane who kept cutting me off trying to guess what I was going to say rather than listen to me actually say it, I pointed out that at some stage the price of my item seems to have gone up considerably, before being lowered again.
I fully expected this to perhaps be due to a currency exchange fluctuation. I did not expect to be told that this was due to a new computer system being introduced, which had allocated incorrect prices to items of medication. When I asked whether there should be a refund, I was told they were not in the habit of giving refunds.
No refunds for customers that have been ripped off when you know you have ripped them off?
It is totally irrelevant whether or not these have been claimed on someone's extra's cover. It is not the insurer's job to compensate for your "error". The customer or the insurer needs to be compensated, depending on who is out of pocket.
It would assume that I was equally overcharged for my medicare items over the same period for which I have every right to expect a refund.
Outrageous! I will certainly be taking this further.the 3 stars I have given are for the other, not so arrogant staff and pharmacists that I usually encounter there.
(as for the response by the owner telling me to call them: I emailed them and they chose not to respond. I can only assume they don't want to admit to this in writing. I will not take this to the dept of Consumer Protection)

Dave
31 January 2021 17:34

Provided an out of date vaccine and then replaced it with a wrong vaccine. Potentially dangerous on both accounts. Thank goodness the doctor and nurse at the nearby clinic were switched on.

Georgina
22 September 2020 16:29

The best. Very friendly and super helpful. Highly recommend. 5 stars. Thanks for your help much appreciated.

Juliette
17 September 2020 23:34

I love coming to this pharmacy - the staff are friendly, knowledgable and always happy to help. Even during peak pandemic pressures, they went above and beyond to help me. I wouldn’t get my medications anywhere else.

Lindsay
26 August 2020 20:44

By far the best pharmacy you will find. I always leave with a smile on my face. The staff are so knowledgeable and friendly (like a family) and are always quick to help. The place is always well stocked with a wide variety of products. One of the staff has recently helped me choose the best prenatal vitamins. They also stock the best range of affordable polarised sunglasses. I trust this pharmacy 100% I wouldn't go anywhere else.

Iris
20 August 2020 16:42

I can absolutely recommend this pharmacy. The staff is very friendly and helpful and they were able to answer all the questions that I had. They really go above and beyond to help out their customers.
Furthermore, the range of products they have is amazing, very well sorted and it’s worth checking out.

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