myGov Perth / Services Australia

Are you able to give me access to MyGov? I'm having difficulty in making the application on the MyGov website.

i need to report my earnings, which is $0.00 but i am locked out of my gov as i have forgotten my password and my my gov generator isnt working. please HELP ME??

Don't have expertise to deal with child care rebates. Directed me to get to suburb centres

I called the Student and Trainees phone number on December 29 at around 4 pm. The person who picked up the phone, who went by the name Emma, was exceptionally helpful and patient with both my father and I. My father would later say that Emma was "the most helpful person he has ever dealt with any any capacity, government or private. " I could not agree more with his assessment.

Turned me away and didn't help, only reason it's 2 not 1 is I got a piece of paper to call medicare with

Waited 50 mins to get told getting transferred to IT as he couldnt link ato.said we will be in front of cue been waiting 30 mins, now its closing time so they probably won't answer me.very angry.

I got there to ask a question, they did not even listen to me and I had to repeat the question 3 times. I did not find some of the employees helpful at all. They wasted 30 mins of my time and told me to call someone else.

The staff was very helpful and friendly. Best is not to go at lunchtime (I was at 1.10 pm) as I guess the staff goes for lunch at that time, one by one. It took me 25 minutes to be seen by the officer and there were only 3 pax a head of me. I just have not been in centrelink for ages. I guess it was not that long. Just plan your day. If you are driving to CBD, best is to park in His Majesty Carpark on Murray street (you can walk out to Hay street aswell) which is only 5 minutes walking distance and you do not have to worry that it took too long. Usually the parking on Murray street or Hay street is for 30 minutes. Also there are couple of good coffee-houses around.

I have been waiting on the phone for 1 hour, and just wanted to ask questions about assurance of support, it's very important for my parents visa applications, and I got told she doesn't know anything about this no matter what questions regarding assurance of support.she said I will have to wait to be called by someone else, and she doesn't know when will call me.

Sometimes it’s about the finding the right person to solve your problem.
I was having a nightmare of a problem with my vaccination certificate. After being on phone calls for over 8 hours with different departments. Mr Jag Jeet at Service Australia was able to temporarily solve my issue.
Thanks to him and the staff at Services Australia Perth. I also for the first time saw how difficult it is to work at such institutions as they have to be really patient with some troublemakers.
Kudos to the staff. Clearly under-staffed though.
Thanks again.

Friendly staff and efficient service.
Downside is can smell some stink when walk in. Not sure what it is.

On Friday 8/9/21 at about 4pm I called Centrelink but unsure which office.
I spoke to a lady called Janey.

I needed to speak to customer service to sort out an issue with my change of address & other details.

It didn’t take Janey too long to hear the problem, then completely sort the problem.

I was impressed by the customer service & also she was kind & extremely caring.

Thankyou very much for looking after me on that day. It was much appreciated.

This office does not entertain Centrelink enquiries. A bit of a misnomer given that it’s a MyGov office but only caters to select services. Given that the nearest Centrelink office if you live in the CBD is Victoria Park, won’t it be good if this CBD office also offer Centrelink services?

Very in efficient staff's. I can't even see they are Walk fast. If anyone needs anything to be done. Please male sure around 1hrs to 2 hrs.

Daryl was an amazing staff member, very helpful, polite and made my experience one of the most pleasant phone calls i have had in months.thanks daryl.legend

Very in efficient staff's. I can't even see they are Walk fast. If anyone needs anything to be done. Please male sure around 1hrs to 2 hrs.

Registered for Medicare on a Thursday morning. All staff were very helpful and friendly. No queues so it was all finished within 15 minutes. Great service.

This is NOT a Centrelink office- even though it says so when you search for Centrelink offices.

The lady at the front with the iPad was clearly having a bad day, but the staff member who helped us with our Medicare cards was lovely.

Surprisingly easy experience with no massive crowds or lines at around 1130am. Helpful staff with plenty of computers to access.