mycar Tyre & Auto Banksia Grove

Has multiple requests of Maddie and her team over a couple of days and she handle them all fantastically. Right price, right location, awesome attitude and best of all know their stuff and got the job done super fast!

Much appreciated

Just had my car serviced at my car banksia grove for the first time! Service was super fast and staff were so friendly

Brilliant shop. Head down and get the boys to give your rig a service.
Always happy with the result

Absolutely do not take your vehicle here. You'd be better off trying to fix it yourself.

Excellent service and expertise, thank you Charlotte!

We called the team at mycar Tyre & Auto Banksia Groove a few days ago because we wanted to have a pre-purchase car inspection done on a Toyota Hiace Commuter. Unfortunately, due to the size of the car, this is not possible at every garage - but here, after a very nice phone call, we luckily got an appointment on the same day

Our entire experience there positively surprised and impressed us - especially thanks to Charlotte's exceptional customer orientation. From the very beginning, she was extremely courteous and friendly, greeting us with a smile and patiently taking her time to understand our concerns as best as possible and to be able to advise us in detail on this. This clear communication and empathetic listening immediately gave us the feeling that we were in good hands here

However, what really makes Charlotte stand out as a staff member is her impressive knowledge and expertise. She was able to translate complex information into easy to understand explanations, and in doing so, managed to give us a clear picture of the condition of the vehicle. She is undoubtedly an expert in her field. Her extensive knowledge (in our case specifically about vans) gave us confidence that she knew exactly what to look for when buying an ex-mine car.

Thank you, Charlotte, for your great work! You are an asset to any team and not only convinced us with your friendliness and expertise, but also advised us exceptionally well, making our visit to mycar an all-round positive experience unlike anything we have ever experienced at other garages here in Perth)

We will definitely come back and recommend mycar to anyone looking for a trustworthy and competent garage. If possible we would love to give 8 out of 5 Stars

Customer service
Expertise
Availability of appointments
Value for money

Cheers,
Maria & Deniz

Had an issue with my Nissan Dualis taking several attempts to start. Called two weeks 3 weeks ago to book it in and was advised by Sarah that it would be $142 only for an investigation. My wife went to collect the car and to her shock they had done a service so the cost ended up been just under $500. She was provided a list of other recommended things that need to be looked at but nothing related to the original issue. And the problem with the car taking ages to start? Was the battery in your key fob. A $6 part. Then was told but if the issue occurs bring it back. Sure enough the next day the car took several attempts to start. Took it in on Saturday and was told it maybe the Starter motor a part that costs $800 dollars but we won’t charge labour. Collected the car today and only $100 of labour (bout 30min) was reduced. So total price including a 170k service and the investigation were in both they failed to find the issue ended up spending almost $1300! Joke. Avoid.

Had a great experience at Mycar Banksia Grove today. We were setting off on holiday and I saw my tyre had a screw in it. The guy at Mycar managed to take us there and then and the puncture repair was free because we had bought the tyres from Mycar. Great result! Thoroughly professional

I had a really great experience with this crew where my car's flat tyre was done without any cost and the way they handled it was very professional.

Got a flat tyre and fixed it straight away. Very helpful and definitely would recommend people to come here

The girl who fitted my dust cover under the motor was very friendly and did it so quickly. Really good service, will go back.

Needed assistance to put air in my tire. Valve would not undo
Damien assisted with a new valve stem
Thank you

Great fast service. Came in for a puncture repair. They realised I needed new tyres. Organised straight awsy.

Left my car overnight after an emergency tire issue and it was repaired and ready *the next afternoon*. Fantastic service, very pleased.

I been coming here since they open up the store be happy with them with they great customer service and honesty. Thank you guys.

Thank you for fitting me in, I'm very appreciative. Great service, easy location and inexpensive. A job well done. Friendly team members. First time user of MyCar and I will definitely be going back to MyCar Tyre & Auto Banksia Grove where the branch managers surname is so close to his business name

Went in to get a tyre repaired, very helpful, done the job on the spot, no questions asked, good pricing, would recommend Mycar to anyone

Very happy with the service down at Mycar Banksia Grove. Very helpful and polite and as a lady driver it’s nice to have somewhere that I know I can trust with my car locally

Awesome service, every time! Purchased new tyres here and also revisited to have a puncture repair done on the spot. Staff are super friendly and professional - very happy!

Really friendly staff who made time to help me with a really simple problem. I really appreciate their assistance and will be coming back again:)

Came in for a service because of a check engine light, paper work said it was a 30min job, they held my car for 2 days without letting me know any estimation. Didn't even pick up on a leaking water line for the coolant, and when I picked up the car my battery was flat for the first time ever. Went to ford and the new part was $200 cheaper which I thought was insane. Customer service was at least friendly.