Mead Centre

Wish I could give no stars. Waited 4 weeks for a referral after being ED at Armadale and Fiona Stanley. Had my GP put in a 3rd urgent referral just for them to deem me “not suitable for service” and not tell me. Had to find out myself and then they could not tell me why my referral was cancelled. Just told me to go back to my GP. Staff are extremely negligent, incompetent and an extreme lack of empathy. No one knew what the last person had told me but had all the wrong information.

Wow. More than a few negative reviews. I was told I was being referred back to my GP, and my referral was now closed. Via letter. I never had an appointment. Is the Mead Centre acknowledging that my response to this letter may be negative by adding the emergency numbers at the bottom of the letter? If my GP was efficient, why would I have asked to be referred to Mead in the first place?

After numerous calls to them (all unanswered) and receiving after hours texts threatening to cancel my referral if I didn’t respond by a certain date I’ve given up wasting my time, absolutely unprofessional and useless, do yourself a favor and don’t waste your time

Waited for a month for a follow up call that never came. Ended up with a session, only to be told they can't help and to look for alternative assistance. Complete waste of time. Don't bother.

My partner attends this centre, had asked for a letter for court to state that he has mental illnesses. Not to get him out but to state in court. They did nothing but judge the situation stating his mental illness is drug induced so they can't help.
Every appointment we have had in this place we have had nothing but judgement.
Absolutely disgraceful
Throw people in the ward and drug them with valiums to hide the fact they don't actually help anyone, then throw them out.

My sister came to this hospital and had private heath plan so got the help at the time that she needed, but unfortunately no follow up care after and resulted in her taking her own life as mental health needs on going attention and care plan.

Triage call was fine. Then call from a care coordinator with zero info of what her role is. She books you in for an appt, again I’m not sure what it’s for. Then rock up to said appt and she if off sick. I want to make it abundantly clear her being off sick is not the issue. Me having to rearrange work and to do that 2 family members had to rearrange their work to drop/pick up my kids is the issue. Me not being told she is off until I physically walked in is the issue. Me being told on the phone the next day when I’ve asked to be reassigned to a new care coordinator as I was worried it will happen again is the issue. That no one knows her work schedule and that’s why no one called me is the issue. The fact I was anxious all day and got myself to this appt for no reason is the issue. So when the receptionist tells me the care coordinator is only human maybe listen to what I’m actually upset about. Please note I had a confirmation text and a text the next day to ask me to call to rebook. So why couldn’t I get a text to say the the appt is cancelled.

Been useless both times I've had to come here. Never get called, they book in appointments when you work full time and then can't answer a phone call all week just so I could change the appointment. Also got told I'd be regularly checked up on while having medication withdrawals and been called once in the last 3 weeks. They'll just ring you during work as well and expect you to answer.

Left at the front door to speak via a loud speaker
Giving all my details out
Only to be told I can’t enter an will have ya wait for a call
IM STILL WAITING FOR THAT CALL

Have had my husband attend this centre on and off for at least 20yrs and have had nothing but my husband leaving worse than when he started. They don't listen, pass judgement, make assumptions not based on facts, as well as not following up at all or when it is too late. In addition suicide prevention is a joke with advice like have a hot shower, watch a movie and don't be alone. This great advice has led to serious suicide attempts resulting in intensive care. If they see alcohol and past drug use, no matter how long ago, then they change their tune and assume that it is the reason for the visit. The mental health unit is a joke, recreation area is a small courtyard which is where everyone smokes, not an inclusive environment, without very little to do or any family friendly areas for kids to visit. Discharged too early. This is a nightmare that you never wake up from, just a viscous circle, for all patient, spouse, children.

My experiences here have been horrible.

Some people are great, others are awful.

Cannot recommend - if you can go elsewhere I would.

If you struggle with mental health and a “drug addiction”; don’t go here. They say they’re here to help but will insinuate that you are a terrible parent who can’t look after their baby. I went in to get help for myself, not help for looking after my child because that is not what I need help with. Also was made to weigh myself which I haven’t done in years and has triggered my eating disorder. Highly unprofessional staff who should probably look into a different career.

Absolutely useless!
They failed my partner, their communication skills are beyond a joke.
When someone gets referred to a Mental Health Centre it's clear they need help.
My partner was screaming for help and the Mead Centre got back to her after several weeks and then the Phycologist who was got in contact with her told us her case needs to be put in front of a board and then she would be contacted. SHE WAS NEVER CONTACTED.
SHE TOOK HER OWN LIFE THE OTHER DAY.
I HOLD THIS PLACE RESPONSIBLE.

The worst psychiatrist that I have ever seen and they discharged me because of their own fault, how dare you

The staff were always helpful and caring, shame about the outdated building, which should have been replaced when the hospital was rebuilt.

Incredibly unhelpful to the point of negligence. Scary that their can be such lack of care when dealing with such vulnerable people

So i was a client of the mead centre for the 10 session period that they provide to diagnose my problems and issues, not only did i feel as if they didn't care about what i felt or how i felt but they never changed anything even when producing the same feelings each week.

I would go to the mead centre normally and talk about my problems and issues i was put on medication and told that if it gets worse then to call because some medication can be worse for you and make your problems that much more harmful. Every 3 odd weeks id have an appointment and i would be asked how is the medication going every time i responded with im still feeling as horrible as when i started if not worse, Yes i understand that medication like this takes 10 weeks to see the benefit so i waited until the 12 week mark when i had another appointment told them the exact same thing as i did every other week and instead of doing something about it they said nothing and when i brought up changing medication they brushed the question of like they didn't hear me.

I was never once spoken to about coping mechanisms and what different ones are available or even if there are any, all i was told was to think about the things i enjoy which i understand can be a coping mechanism in itself but how can you look for the things you enjoy when your at such a bad stage where you don't enjoy life in general, i was never once told about support groups or if it was possible to join one

I went to midland hospital because of my mental health as i felt Armadale wasn't helping me at all and within a couple of hours i was told what i can to do help what coping mechanisms to try what support groups are available and how to get into them and how to further progress getting back to my old happy self.

At my last session i could not attend and when i called them back to apologise for not attending and to reschedule i was told that i had been discharged and that i couldn't speak to my doctor, i was told nothing about what i was diagnosed with and what i could do to further help myself without them, all i got was a very passive aggressive letter in the mail saying that because i didn't attend the last session they could no longer help me and could not diagnose me

All up the mead centre in Armadale is just a total waste of time and i wouldn't recommend it to anyone, there are plenty of other mead centres around you can go to so i would try them first, but don't knock it until you try it though they could still be beneficial for you they where just no help what so ever for me