Matrix Insurance Group
Address | Suite 4/231 Balcatta Rd, Balcatta WA, Australia | ||||||||||
Phone | +61 8 6555 7742 | ||||||||||
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Website | www.matrixinsurance.net.au | ||||||||||
Categories | Insurance Broker, Insurance Company | ||||||||||
Rating | 5 29 reviews | ||||||||||
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Matrix Insurance Group reviews
29I needed help to renew the insurance on our small country pub at a reasonable cost and it was no easy task due to the very tricky nature of insuring pubs. I discovered Matrix Insurance, did some due diligence and then contacted them, even though they were located on the other side of the country. The subsequent journey to a now fully insured pub was relatively easy. Oliver and team have always responded promptly to my questions, they have kept me informed and have stepped me through any complicated processes – exactly what you would expect from an experienced and professional operation. Thanks team and I look forward to many more years working with you (well, letting you do the work for me).
I have been using Matrix for my home and business insurance for around 20 years. The staff are super helpful and friendly
A professional, responsive brokering firm who always manage to find my business a good deal. My claims process was handled from start to finish without fuss and they were always on hand to answer questions and update me on the progress. Highly recommend.
“Oliver is a great person with great character. He is very trustworthy and provides excellent service. Oliver has made the process of dealing with insurance easy and painless. This is a process I normally dread but he made it easy. He made recommendation that no other agent had ever made all the while saving me $ in the end. I would recommend Matrix insurance to any of my friends or family. ”
Highly recommend Matrix Insurance Group
Have been with them since I opened my new venue just over 3 years ago. Very efficient and professional.
Matrix provide an honest and reliable service. Have worked with them for a number of years and never had an issue.
We have engaged with Matrix group over numerous years and have found there support and professionalism invaluable, (in all matters to do with insurance) It's great to have this backup and commitment to best outcomes, especially in a small business environment Matrix team go that extra mile!
I have been insured with Oliver and the team at Matrix insurance for over 18 years. I'm in the Hotel industry. I find that Matrix offer a fabulous service without me having to spend a lot of time thinking about the product. They always find me the best cover and keep me up to date with the correct product for my needs.
I REALLY APPRECIATE MATRIX TEAM FOR THEIR FABULOUS WORK. THEY ASSISTED ME WITH MY INSURANCE NEEDS WHEN I NEEDED THEM MOST. WE HAVE ALWAYS RECEIVED EXCELLENT SERVICE FROM THEM AND WOULD RECOMMEND THEM TO ANYONE WITHOUT HESITATION.
SERVICE LEVELS EXCEEDED OVER AND ANOVE EACH TIME.
The team at Matrix Insurance have been nothing short of amazing. As a small business owner, the amount of care, consideration and support we receive from them is absolutely fantastic. Oliver and his team are super knowledgeable and helpful, I highly recommend Matrix Insurance to any one needing business cover!
Just started using these guys. Received a decent premium reduction. Great service and nice people.
As an independent gym start-up we needed advice on appropriate cover for all our business insurance needs. Oliver and the team at Matrix Insurance helped us find the most appropriate, cost effective insurance for our small business. We would highly recommend Matrix to any other small business start-ups.
I highly recommend Nick and his team at Matrix, they have helped me for years all aspects of insurances, very competitive and happy to go the extra mile for clients.
I highly recommended Nick and his team at Matrix Insurance. Nothing is too a big a challenge for them. I like Nick proactive approach in looking after our insurance when it comes to renewal in getting the best deal for our businesses. I feel that Nick is definitely working for me and not the insurer when it comes to making a claim.
My experience over the the last 5 years we have have had Matrix Insurance for my Zambrero Restaurants in Leederville, Mt Lawley and Subiacon has been outstanding, they are very quick to respond to queries, renewals and any items that are required. Highly recommend Matrix Insurance as my preferred insurance provider. Jamie Shaw
I REALLY APPRECIATE MATRIX TEAM FOR THEIR FABULOUS WORK. THEY ASSISTED ME WITH MY INSURANCE NEEDS WHEN I NEEDED THEM MOST. WE HAVE ALWAYS RECEIVED EXCELLENT SERVICE FROM THEM AND WOULD RECOMMEND THEM TO ANYONE WITHOUT HESITATION.
I had been with another insurance company for many years and received a call from James about giving me a quote, as my premium was not due to expire for a few months he advised that he would call back close to the expiry date - long story short, I was very happy with the prompt service that I received and also I was able to save a lot of money.
Ann
Sinderellas Adult Store
I am really happy with Matrix Insurance. They've saved us a bundle in premiums and are super helpful if I have any questions or need to make a claim. I would definitely recommend them to other people looking for business insurance and I don't plan on moving soon! Thank you Nick and Matrix Insurance for understanding my needs!:)
We have been working with Matrix Insurance for the past two years and I must say, they are absolutely fantastic to deal with!
Unlike some insurance companies, Matrix took the time to understand our business, followed by bundling the right level of coverage to suite our requirements and budget. As for customer service, I cannot fault them, as they have always exceeded our expectations.
We were very impressed with Matrix for chasing up our claim with the insurer, which resulted in a much fairer outcome for our business.