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Makita Factory Service Centre

Address 374A Kenwick Rd, Maddington WA, Australia
Phone +61 1300 361 690
Hours
Monday08:00-16:30
Tuesday08:00-16:30
Wednesday08:00-16:30
Thursday08:00-16:30
Friday08:00-16:30
Website www.makita.com.au
Categories Tool Repair Shop
Rating 4.5 10 reviews
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Makita Factory Service Centre reviews

10
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Lachlan
28 March 2023 17:46

I hate to give a bad review as the people who work here seem very helpful but very disappointed with Makita VC4210 vacuum on the Australia market. In the UK, Europe, US and New Zealand they all have a fleeted filter and a HEPA filter standard which is a must with carcinogenic dust but not in Australia! We are so backwards here the vacuum costs more and has less. No HEPA filter in Australia and no option to upgrade it. Literally just lost a $1200 sale because you made an inferior version for the Australia market.

Adam
14 November 2022 10:15

Can't speak highly enough. Went in with a Key less chuck jammed on my drill. Bit removed and back in action in under 2 minutes. Great service and friendly staff. Top job Makita.

Scott
29 October 2021 6:09

I attended the Makita Service Center last week as my near new drill had stopped working. Whilst speaking to the technician (Luke) he immediately knew my issue with my drill, and fixed my drill in a quick and timely manner. Highly recommended, I will stick with Makita due to their excellent warranty repairs.

Darryn
27 May 2021 2:58

Digital radio stopped switching on/off, I had to wait for parts from over east, they had it back to me in 9 days

Luke
30 January 2021 8:52

Excellent service, dropped of 2 tools. Luke knew straight away what the problems were, and they were fixed quickly. The repairs didn't cost as much as I expected either.
Would recommend.

Yev
06 December 2020 8:17

Had a few issues with my chainsaw. Eric at Perth service centre explained what the problem was and sorted everything out in no time at all. The in-depth product knowledge, friendliness and attention to detail was what impressed me most. In my experience Makita not only makes great products but also has a great personnel selection process. Thank you Eric!

perrin
17 October 2020 21:57

Brought in a few broken tools over the years and have never had a bad experience. Luke has always turned around my tool repairs very quickly. Fantastic service.

Shaofu
18 November 2019 16:18

Absolute great service and brilliant technician. Amazing fast service and so nice. I believe it is the best technician I never met. Thanks.

John
10 August 2019 22:11

Dropped my drill off in the morning for repair, and it was fixed by the afternoon. Unbelievable service.

Alekaris
12 February 2019 13:58

Well I brought a makit 3 piece kit not even a week later my charger broke well I took it back and they took it off me and said it could take 1-3weeks and now I’m out of work no money till I get my charger back and I rang makita up and there response was can’t you just use another tool very disappointed with them

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