Laser Clinics Australia - Perth CBD

*HAIR REMOVAL TREATMENT*

Hi, I have had 4 sessions of full legs, armpits, Brazilian and buttcheeks laser hair removal, so basically everything from hips down + armpits.

I have had my legs and armpits done in europe before (had 10+ sessions) so just needed a finish on these areas. At the consultation I have mentioned that my skin is resistant and my hair is stubborn so I needed stronger shots than average client, which I feel like has not been taken into account as after 4 sessions there is no change and during the sessions I couldn’t feel any ‘itch’ I was supposed to feel. I actually need to shave my legs more often than before I started the treatment.

Besides, all 4 sessions have been done by a different person. Only two have asked me to move my legs to give access to inner thighs and only two of them asked if I want my feet done (the other just skipped these areas!). Whereas in my second session the girl has done everything as should be and took the shots detailed, the rest had done it vaguely and I could feel it is not precise and some areas have been skipped completely (also, there was around 20-30 min difference in the duration of the sessions!)

I have never had my brazilin and buttcheeks done before and to support above statement, I can see that it is not done precisely as some areas have not been touched at all and my hair grows in patches like black and white cow which I’m so angry about.

I would like to ask for some return on my money as wherever else I go, I will have to get the full treatment as the results are not even, but I called and asked for a refund on remaining treatments I have and couldn’t even get that!

I went to 3 different places as I move a lot and in every other of them sessions lasted much longer cuz they were very precise to cover every inch of my skin and I could see results after 1 session. Here, it couldn’t even remain my previous results.

Very disappointed with my experience at laser clinic Perth CBD. I had 6 x laser sessions (full leg, Brazilian & underarms) & barely noticed a difference in terms of hair removal following 6 sessions - I provided feedback each time I attended the clinic stating that I wasn’t noticing a difference. I went to switch laser clinics after my 3rd laser session at Perth CBD, however you’re not able to switch clinics once you lock one in with your package (my 6 sessions were locked in at Perth CBD clinic). I have attended a different laser hair clinic since I finished my 6 laser sessions at Perth CBD Laser Clinics Australia. In just 1 laser hair session at the new clinic, I have noticed hair removal - the one big difference that I have noticed is that I didn’t feel a thing (pain wise) when it came to the laser hair removal that I was receiving at Perth CBD Laser Clinics Australia. At the new laser hair removal clinic that I am attending, it almost feels like someone is flicking me (not too painful but I can feel it) & I am definitely noticing results. I wouldn’t recommend Perth CBD Laser Clinics Australia, particularly given how expensive laser hair removal is & given no results

If there is minus star i would give that one I started laser hair removal treatment with laser clinics l for sides of my face and underarms. After i got 11 sessions for my face I got even more hairs on sides of my face and even on my chin as well. So disappointed with it. Before starting the treatment i searched little bit that laser can stimulate hair follicole so where u do not have hair does not do laser I even explained the girl as well but still now i got more hair on sides of my face and even on chin as well its so frustating after getting 11 session there is not even a little improvement it got more worse never ever go to them again.

Really friendly staff and they patiently answered all my questions. Would recommend this clinic!

Amazing products for your skincare. The girls are absolutely professional and nice. I did laser and face treatment and I'm super happy with the results

Went in to get a skin peel and LED treatment and was greeted with wonderful customer service and promptly was taken in for my treatment. The treatment was comfortable and I was treated with the utmost care and respect. Will be returning for regular treatments from now on

I’ve been to the CBD clinic a few times already for laser but today I had the lovely Anna for my session today, she was so sweet and made me feel so comfortable! She was so well educated about laser and skin in general, and taught me so much about my skin and products that I didn’t know about. Definitely recommend her to anyone that goes to this clinic!

Have been doing the ageless peel with Rhonda at this clinic she’s an expert. 5 star. The best treatment ever.

I am leaving this review mainly to echo the sentiments of some of the other reviews here.

LCA in the CBD is centrally located, and is tidy and clean, but, more importantly, there is one person there who deserves more credit than anyone or anything else.

Rhonda is a kind spirited person, who is fantastic at her job and takes pride in what she can do.

She is the kind of lady who you can have a friendly little chat with about pretty much anything; while safely knowing she will laser off any pesky or unwanted hairs!

In my experience of almost four years of 29 laser hair removal sessions: there are some laser clinicians who skip large parts of the target area or intentionally keep the laser level exceptionally low even after many sessions.

Rhonda, on the other hand, targets the areas extremely effectively and is not afraid to keep the laser level moderate to high.

She has the kindness, experience and customer service know-how to be worth every penny you spend at LCA.

I hope my little review will help encourage anyone reading these reviews to see Rhonda specifically, before making any further decisions on laser hair removal.

You won't regret it.

P. S I would also like to give a brief mention to Jessie as well.

She doesn't work at LCA anymore, (i think she became a teacher!), but she was like Rhonda insomuch she was kind and experienced.

She was the first person i saw for laser and i just wanted to thank her for all her help with my initial laser sessions.

I truly hope the best for her in her future.:)

Rhonda is very friendly and focus on detailsunlike other people just want to do your hair laser quick! If you don’t wanna see your hair grow unevenly, I think she’s the best one to help you avoid that thank you very much

This clinic used to be amazing under old management and actually care about client results, but since change the clinic only care about bringing you back to pay for as many sessions as possible, rather than treating the area at appropriate strength to get results. After 4 years of treating the area with laser, I knew it was time to leave after the manager told me it was time to start coming in every 4 weeks again. All about money, never about client care. Since I have gone to Silk and am blown away with their care for results

I visited this clinic in September last year to get lip filler done. As a first time client to any skin/laser clinic I was highly impressed by their professionalism and expertise, especially by Sharon who assisted me from the booking stage to attending my appointment. I was made very comfortable and informed of the procedure throughout, by nurse Maria as well who did a fantastic job! I cannot wait to come back <3

I attended the clinic most recently on 26th of January and i just have to say I’m always blown away by the level of professionalism and expertise in the clinic. The staff are extremely inviting and knowledgeable and this made me feel incredibly comfortable having my treatment done.
The manager Sharon always welcomes me when i enter and caters to any needs i may have and the girls are all so lovely.
I have been recommending the clinic everywhere for their fantastic prices and immaculate service.
Thanks LCA perth girls!

Chantelle would have to be the rudest person I've ever met in a customer service role. Incapable of listening to the customer instead you get robotic responses about extra for this extra for that, shave that despite saying I want exactly as I had done last time.
It was all about extortion for extras covered last time. All in all my treatment was 10 minutes if that yet they charge extra for 5 hairs.absolute joke.
No wonder old staff are gone who were excellent she is disgraceful.
Then for less treatment than last time they tried to charge me $30 more absolute joke they just make up the rules as they like.
Lost my service in the future.
Zero points for customer service.
Looking forward to their BS response to this.

Good to see the owner is also incapable of reading. The fact I had stated I booked and requested the same as last time obviously went over your overcharging head!

I went to the clinic for my 7th laser hair removal session. My appointment started 15 minutes late, which I can accept and understand. But once I entered the hair removal room the situation started to get weird, unclear and aggressive from the staff there. First one of the girls asked me if I had sunbathed, as she noticed that my shoulders were a bit red. I told her that I had not sunbathed, that I had walked for 40 minutes in a tank top, that it was 40 degrees that day in Perth and that it was logical that my shoulders were red. She could see (as I was undressed for my appointment) that my legs, arms and the rest of my body were not tanned/sunburned so she proceeded to call the person who would be doing my laser. Minutes later a second girl entered the place and started asking me questions again, her tone of voice was getting more and more aggressive, I didn't understand why.then when I claimed to her that the situation was being weird, unclear and violent, that I was a client of the place and I didn't understand why she was talking to me in an aggressive and disrespectful way, that I felt uncomfortable, the girl simply opened the door and closed it violently leaving me in the laser room without any explanation. After that I demanded my money back and cancelled all my paid appointments. I don't know what happened and I don't accept that any kind of explanation can justify violent and aggressive treatment towards a client. No tanning, no laser, no minutes late, nothing absolutely nothing can justify aggressiveness and violence.

This is the worst experience ever the manager was disrespectful with awful manners, she wouldn’t listen to me and wanted me to pay for something they made up for me, they were not helpful at all

I looked long and hard at these reviews before deciding where to get laser treatment. The first time I came in, before even asking for my name, the girl started lecturing me about my melasma (brown patches on my face, which of course make me very self-conscious). I felt horrible. My whole evaluation session was spent talking about that instead of providing instructions for the treatment I was actually undertaking (underarm laser hair removal). The aftercare instructions were confusing and unclear. After 10 sessions I had barely any results and was honestly disappointed. I now find the high score to be deceiving. They basically give people free stuff for 5 star reviews (see picture).

Love the clinic and the professional who helped me (unfortunately I forgot her name) was really friendly and helpful.
I had had a bad experience with a professional in another Laser Clinics but couldn't be happier now.
Far from my home, but worth it! Thank you!

Fantastic experience at this clinic. Team make you feel comfortable and the prices are so cheap! I have been getting laser hair removal and injectables for my wrinkles done here. They give you details of the price in a consultation before you go ahead with any treatment, then you can make your own decision on what you want. Noticed results after my 3rd laser treatment.

The prices are incredible. Who would have thought you could get laser for this price in Perth? I quickly pop in on my lunch for a 10min treatment once a month, easy. The clinic is professional and feels much more high end than their prices seem. Good service, staff know I am in and out- still get most of my lunch break and save the cost of my monthly wax.