Kalbarri Edge Resort
Address | 22 Porter St, Kalbarri WA, Australia |
Phone | +61 8 9937 0000 |
Website | kalbarriedge.com.au |
Categories | Resort, Function Room Facility, Hotel, Restaurant |
Rating | 3.8 76 reviews |
Similar companies nearby Kalbarri Palm Resort — 8 Porter St, Kalbarri WA Kalbarri Reef Villas — Coles St & Mortimer Street, 38 Mortimer St, Kalbarri WA Kalbarri Beach Resort — 23 Clotworthy St, Kalbarri WA |
Kalbarri Edge Resort reviews
76Had a really comfortable stay at Kalbarri Edge with our kids. It was our first time staying here and we were very pleased with the facilities, how comfortable, clean, easily accessible this place is to everything. We would definitely recommend this place to anyone who wants to visit Kalbarri. Thank you:)
We had a wonderful stay at Kalbarri Edge Resort. The room was dated but comfortable nevertheless, very clean. Plenty of space for two of us. No complaints at all.
Restaurant was top class, excellent menu and 10/10 for presentation. Staff also earned 10/10.
Would most definitely stay again.
Great stay, and the room had everything we needed. We stayed in the wheelchair accessible room, and it was fantastic.
Location is excellent to nearby shops and eateries but room is dated and reception is not as friendly.
Place is absolutely disgusting, from the poor attitudes of the people running the place to the rooms. Good luck getting any type of room service aswell. First and last time I step foot in this place
Rooms were lovely. Spa in bathroom a definite bonus. The restaurant however, was very poor. Only 18 people in restaurant, 3 wait staff. Over 1 hour wait for 6 Kirkpatrick oysters and a steak! Their excuse, we only have 1 chef on! Seriously? I can cook for 18 people! Was not a chef, a cook! Then to have to get up from my table to help a lady and her disabled husband get into the toilet was it! I mean, you cover a basic service with a screen. Not a single wheelchair can access that. You also cover it so no one can see there actually is a toilet. For your manager to then say, "It's removable, it's for aesthetic reasons" absolutely made my blood boil. "He could have asked for help". HE IS NOT A CHILD. It was embarrassing enough for the poor man, let alone to have to draw attention to the situation. I had to get up and help because A, your young waiter had no idea what to do and B, OUR TABLE WAS IN WAY! She could not move wheelchair in because our chairs were in way. $110 spent in your "restaurant ". Meal was just a meal. No offer of a free drink, dessert, nothing and when I asked if I could have soup, your waitress nearly had heart attack! Oh no, we can't add to your order. Seriously? It's in a pot! Put it in a bowl. Simple. Disgusted with service, food and the simple fact that a toilet is a basic need that is NOTHING TO BE ASHAMED OFF, NOT NEEDING TO BE HIDDEN! Save your money, buy $100 of groceries at IGA and cook in your room!
Very comfortable accommodation. Housekeeping does an outstanding job at keeping the apartments super clean. All staff were super friendly. We will definitely be back!
Booked a table for the dinner buffet…$55!
Not enough food to serve the entire restaurant.
I was left scraping the button of the food tray in order to build a full plate of food.
Terrible!
I booked a two bedroom and two bath (with a spa in it) for five people for 2 nights from 24October 2022 to 26 October 2022. I was quoted $309 per night but was charged $319 by the person named Maryanne who took my booking. Upon arrival, the connecting door to the other room was not opened and I had to get a get a key to open it. In my room, there was no shower gel and was given two bottles of hair conditioners instead. Anyway had to rush to the reception to get my supply of shower gel and insufficient towels before it was closed at 7 PM.
I went to the reception wanting to purchase breakfast but was instead turned away and was informed that they was no cooked breakfast and there was no continental breakfast either. Had to walk to the town center to buy some breakfast from the Red Bluff bakery instaed.
On the day of the day for checkout, I paid for my checkout. Prior to my checkout, I informed the person in charge by the name of Chris that I am paying on my direct debit card. I was given a receipt for the payment of $309 for the payment.
I then asked Chris as to why I was charged differently when I was using the same card to pay for the rooms for the first night and also the second night. Chris said it was a mistake and I should not be charged $319 for the first night. So I asked for my $10 refund. She gave me a flat NO and said the company does not do refund. Is this the kind of service you have at Kalbarri Edge Resort?
Chris even had the audacity to ask me where did I get the keys to the connecting room and I told this intimidating woman that I was given one as the rooms were poorly prepared and the rooms were not connected. She implied that I should not be holding the keys and sounded like I, the guest should be penalized for the inadequacy of this stupid hotel!
Honestly, your service and reception at the so called resort sucks.
I would seriously advise to think twice about booking this place and especially dealing with the rude receptionist at the resort.
The conditions of the rooms, bathrooms and the swimming pool are old and deplorable. Definitely not worth the monies that I paid for!
Great Location, rooms a little tired and could do with a revamp. All in all not a bad place to stay.
Spent two nights at the Kalbarri Edge Resort.
- Staff member at reception was friendly on arrival.
- Tidy room
- Quiet
- Convenient location
Absolutely magnificent place to relax. Close to beach and shops. Clean crisp great Restaurant. Excellent waitress from Brasil extremely helpful
Perfectly situated in town. Close to beach and amenities. Delicious food and even better service. Will definitely be back again
Not the most modern rooms in side but very spacious and extremely clean.
Loved my stay there! The staff are great and the resort is in a prime location.
Very under staffed
Meals were cold.
Room facilities varied although we all paid the same price
Apologies, my wife has pointed out that I have misread my notes and mistook your establishment for another that begins with K, where the experience was not good.
The rooms were great and my daughter was given a suite, as big as a small flat.
The food in the restaurant was great and my wife enjoyed her curry dish, the staff were friendly and looked after us well. Pity we didn't arrive earlier so we could have seen more of Kibarri.
Welcoming, helpful reception. Our upstairs room had a perfect view of the setting sun through the palms
Well sized comfortable rooms which are clean but dated and also the bathroom. The restaurant was not open for dinner but staff recommended the nearby Tavern which was excellent
Standard room as you would expect, clean, tidy and quiet. Parking is a bit squishy but manageable.
Edit: yes you have permission to use my photos if you like.
They could do better, once they realised people pay for the accommodation. Outdated, need to modernise. Change their attitude " this is kalbarri "that will certainly help.staff were friendly, Glenn from maintenance was quick to fix the issues.