OCEANIABIZ.COM

Indian Motorcycle Perth

Address 1703 Albany Hwy, Kenwick WA, Australia
Phone +61 8 6160 8900
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday08:30-13:00
Website indianmotorcycleperth.com.au
Categories Motorcycle Dealer, Motorcycle Repair Shop, Motorcycle Shop
Rating 4.5 51 review
Similar companies nearby
Cannington Motorcycles — 1291 Albany Hwy, Cannington WA

Indian Motorcycle Perth reviews

51
Sort by: date highest rated lowest rated most helpful
JO MCILVENA
24 October 2023 0:15

Excellent service by Martin. He went above & beyond. Great team. Highly recommend this store when looking for an Indian.

Harkirat
30 July 2023 12:12

Last servicing left me with a distasteful feeling. Found scratch on the chrome which wasn't there before. Really hurts as I keep my bike in pristine condition.
No issues with servicing or customer service but just wish they were more careful with bikes especially chrome ones which are absolute nightmare to fix a scratch.

John
21 July 2023 16:56

Don’t waste your time waited 7 months for parts 4 scratches on bike new owner every time i go there you have been warned

Peter
03 July 2023 10:24

Could not use your site 'used motorcycles'.
it didn't work, so no business from me!

Ryan
21 June 2023 8:43

Unfortunately, my experience with Indian Motorcycle Kenwick was far from satisfactory. The lack of communication skills and updates during the 6-month wait for my parts was frustrating and disappointing. Every time I called the shop, I was met with a lack of information about my bike, which made the wait feel even longer. The fact that there was a parts supply shortage everywhere was understandable, but the way that the team at Indian Motorcycle Kenwick handled the situation left a lot to be desired.

Additionally, the price charged for a standard service was steep, and the decision to air freight a single white wall tire from Melbourne for an exorbitant $690 was surprising. I had hoped that my four-month advance notice to purchase the white wall tire would be taken into consideration, but unfortunately, this was not the case. The lack of bargaining power and the indifference shown by Jon towards my situation was disappointing.

The only bright spot in my experience was Ellrin, the friendly and professional young man at the front desk. However, it was not enough to overcome the overall feeling of disappointment and dissatisfaction with the service provided by Indian Motorcycle Kenwick.

In conclusion, I would not recommend Indian Motorcycle Kenwick to others based on my experience. The lack of effective communication, the high prices, and the poor handling of a difficult situation all contributed to a negative experience. It's a shame that what was once known as the best branch has fallen so far.

david
26 March 2023 8:17

Great place great bike I ended up with and I would give more stars but I recently had my bike serviced and I’m still waiting on a simple air filter replacement, Indian are awesome bikes but why is it that nothing is ever available for your bike? Even the other guys have countless parts and accessories but you guys seem to really struggle with this and then there is no follow up with customers that are waiting to hear of it ever becomes available? I love my bike but it really is ridiculous

Mark
23 November 2022 3:37

Always have a smile on my face on entering the Store. James is great bloke & good operator who truly loves & Knows Motorbikes! Looks like your building a great team.

Tilly4Bee
22 October 2022 0:42

A massive big thank you too both Mark and James on the help and support to making a husband and wife dreams come true
Always a pressure visiting both shops and gaining more knowledge from you both
The respect they both had for us was super important to both, hubby is 6.4 and im 5ft,
Too guide us through the choicest we could make.to get the maximum benefits and excitement from new bikes

nathan
17 October 2022 10:58

Can’t wait for my new bike to arrive, hats off to James and the crew they really know their stuff

user
08 October 2022 23:50

Awesome service from the staff, no fuss finance. Just a great vibe in there. Will be back there again soon!

William
07 October 2022 16:08

Generally speaking, I prefer vehicles with 4 wheels. OR SO I THOUGHT!
After the service I received from James and his staff I may never steer away from the 2 wheeled experience again.

Never had so much fun buying a bike, can't wait to get my next Enfield!

user
16 September 2022 9:29

Very friendly, helpful and knowledgeable staff. My bike was delivered on time as promised. Thanks guys!

Jason
09 September 2022 15:22

Good old fashioned service still exists. Super friendly and they know their product. Legends

Akhtar
07 September 2022 11:34

Awesome bike dealership. Massive stock and super friendly staff. James the manager is an absolute legend to deal with. Went in for a look just now and was treated more like family than a customer. Super chilled and not pushy at all. Will definitely be back very soon. Cheers guys love your work!

Mitchell
01 September 2022 3:09

I had an awesome experience at Indian Motorcycles in Kenwick. James was a great help in assisting me. Highly recommend!

Phil
17 August 2022 20:13

Had a engine fault come up on my dark horse today, with help from the staff it turned out to very easy to clear (soft code). I never knew about these until today.
The staff were so friendly and helpful couldn’t recommend them enough
Thanks guys

James
18 July 2022 1:04

Great store, always happy to help and friendly staff.
Thanks Indian Perth for the new bike

Tom
24 June 2022 9:58

Great team with a great product. Cheers to Mark and James for all the help and setting up my newest baby. Awesome customer service and made the experience a dream. Couldn’t be happier with the bike and the entire process, cheers boy’s

Olaf
01 January 2022 10:58

Awesome team, very easy to deal with and nothing is ever too much trouble. I love the straightforwardness without the usual hubris of dealerships. No pressure and hassle free buying. Well done and thanks for making a difference.

Barry
21 December 2021 5:16

Well we were treated with a polite welcome.the usual sales hussel was not there lol, we looked around, were offered coffee, and treated with friendliness.resulted in my wife and i buying an Indian Roadmaster limited, Mark and his crew are very helpful and our experience will never be fogotten.go and check them out!

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