Hungry Jack's

Went in on a very hot night around 8pm. The stores AC had failed meaning they were only serving customers in the drive through. The workers I encountered were obviously struggling with the appalling conditions. I’m honestly shocked that management allowed the store to be opened in the heat. I ordered a beef burger which seemed alright at first. Later that night I woke with terrible stomach cramps, diarrhoea and vomiting. Given I hadn’t eaten much that day, it was apparent the Hungry Jacks had given me food poisoning. I wouldn’t be surprised if less care was being taken in the food production due to the unbearable heat. I would strongly recommend against this restaurant (if you can even call it that) as it knocked me flat for a couple of days and isn’t worth the risk.

It's OK. It's emergency food only when hungry and on the road. I wouldn't go dining out in fast food takeaways.

Alter one burger and you get sent to the car park. Time and time again. No one in the drive through behind me and twice I’ve been sent to wait. Just over it. Going elsewhere from now on

Blown away that there were 7 people working but we still waited.close to 40 minutes for our meal. Had to ask for the drinks to be topped up as they were not filled. Got home to find one burger stone cold, another not put together correctly and the last straw the last burger no salad wrong mayo as had requested different. Tried to ring no answer and Son in law gone back to correct. After waiting so long for meal was told sorry about the wait! Manager standing around leaders lead. Come on hungry Jacks

Sorry, I wish I could give a more positive review. But, it's a mixed bag here. Sometimes it's good. Other times it's outrageous how wrong they can get your order. All in all, I'm not going back for a while.

Sorry, I do love Hungry Jacks, but this store leaves a lot to desire. I returned a few days ago after giving them a miss for a few months, nothing has changed, once again I felt let down on the quality of my favourite whopper. I really don't know what is going on with this store. If is not the poor quality food, it's they have run out of something or not enough staff. I give up. So I am quitting this store for good, and heading to the one on Leach Highway.

The children's playground was sooooo gross! Food, rubbish n spilled drinks all over the inside of the play set.it used to b so clean but it seems the staff has never cleaned it anymore!: (so I don't come here much with my kid anymore. Otherwise would have given this store 5 stars. They would get more sales if they cleaned it once a week so more parents would bring their kids here to eat

Just been to HJ’s, ordered 2 coffees and a large Hot chips for my son. You’d think the key would be in the name “HOT” chips. As it was the drive through I didn’t know until I had left and started my drive. I didn’t have time to turn around so my son had to eat a few stone cold chips and then leave the rest. Come on, hot chips isn’t hard.

Time wasters. Serving up Food Health safety Risk food that is cold. Let their meat get old and cold. Useless it’s not that hard! Wouldn’t happen in the days I worked there

Tables weren't cleared of food/rubbish or clean but this seems to be the normal thing for Hungry Jack's these days.

Have only ever received raw bacon from here moved up these ways and easily the worst hungry jacks in the whole franchise

The burgers ARE better here.

Fresh made and tasty, kicks the hell out of Maccas any day.

Daniel served me and was calm and polite when i couldn’t decide what i wanted! Great customer service, will be back just for him!

Very disappointed with the overall lack of hygiene and cleanliness in the men's restrooms. An absolute disgrace - no soap in the dispensers and rubbish (paper and wrappers) all over the floor. Also no sanitiser in the dispenser at store entrance. Burgers arrived cold and tasteless. Might be an idea to spend less money on advertising and more on good quality food and service.

Absolutely disgusting… I was the only one in the drive through and it took over 10 minutes, I didn’t realise it was so hard to make a Ham and Cheese Toastie. It was more like a soggy sandwich, not even toasted or hot, cheese was not melted and there was hair stuck in the cheese…

Bailey was a rude and unprofessional manager, the store was filthy and the food made gave me the sell my nana poisoning.

Purchased two burgers through drive through. Was asked to park in the waiting bay, at which after 11 minutes I entered the store to find out what the delay was to only experience what I would describe as a disgraceful response by staff.

Do not purchase from this store if you are a consumer seeking to be treated respectfully or receive any level of genuine customer service.

Recommended driving to the next location.

I don’t know who she is but the Asian girl on front counter… chefs kiss! Best customer service from her ever! She was so kind and understanding when I didn’t know what to order and helped me a lot! Food was good too:)

Two whoppers with cheese. Asked for no pickles or onion. Got home and they were on both. Seriously, how hard is it?

Took half an hour to get fast food. Had to wait in the parking area. Then they brought the wrong order. Had to go inside. The girl I spoke to had no idea. She couldn’t understand I had the wrong order. I had to go over it 3 times. Then it took them a few minutes to make my order but I had to ask for the fries I ordered. This has happened twice now. There won’t be a 3rd time. Worst of all. No apology

I’d give them no stars but I have to so I can post this. The worst service and food of any Hungry Jacks in the country I’m sure. Deplorable doesn’t cover it.