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Home Instead Perth

Address 3/24 Parkland Rd, Osborne Park WA, Australia
Phone +61 8 6310 0400
Hours 00:00-24:00
Website homeinstead.com.au/locations/perth-metro
Categories Aged Care
Rating 4.8 18 reviews
Nearest branches
Home Instead (Perth North East) — Unit 2/87 President St, Welshpool WA
Home Instead South West WA (Bunbury) — Unit 2/100 Blair St, Bunbury WA
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Home Instead Perth reviews

18
Sort by: date highest rated lowest rated most helpful
John
13 September 2023 15:27

Great organisation,
Have never had a problem with filling a shift for mum.
Communication is excellent

Basil
02 September 2023 11:29

Bunbury staff office and carers all look after everybody. Home instead great people great care I had more than a year well looked after at in my home. Thanks to all at Bunbury Home instead.

Urban
31 July 2023 18:55

No follow up on anything. The case manager cancelled an appointment and never rescheduled- never heard from again. I have not seen a case manager since we signed up. After 2 1/2 years I get told you do not lift or assist clients despite me asking for someone strong to lift - there was no mention then that you do not lift and could not assist. This company has not given me any confidence that I can rely on them should I get sick and need care for my mother. I have only asked for emergency assistance once and you failed miserably-the case manager said she would have someone out to help me ASAP - 2 hours later I get a TEXT not a call that no one was available and zero follow up from case manager.
I feel you are only here for govt subsidies

Helen
17 July 2023 20:49

I have found Home Instead very accomodating, and extremely friendly and very quick to answer any questions and point you in the right direction with fantastic help where needed. Their home caters I have found are very very good and a pleasure to have in our home

Kaye
15 July 2023 13:34

Wonderful service with wonderful people. We realize that some things such as equipment may take some time to get sorted, but they do their very best.

Don
04 March 2020 12:19

Superb, reliable care for my 92 year old mother by a consistent team of well trained considerate carers over nearly three years before she went to full time residential care. Very efficient and courteous admin staff as well.

Rachel
21 February 2020 10:23

Ellie and her team from home instead provided outstanding 24 hour personalised care for my father for several months before he died of oesophagus cancer at 84. This allowed him to die at home which he wanted. They looked after him respectfully, went to medical appointments with him, liaised with silver chain, organised equipment he needed in the home, advocated on his behalf, understood his foibles and character, washed him, were up in the night with him, looked after the house and garden, shopped and fed him. They let me know with precision when I needed to return to WA from overseas just before he died. Since he died they have continued to be caring and helpful. The staff were all outstanding I cannot recommend them highly enough.

Lawn
23 January 2020 11:10

Thank you Home Instead Senior Care for giving us the opportunity to become involved with your organisation. We have really enjoyed the way you have made us feel so welcome within your team. You have made the transition to providing services to your clients effortless with your great communication and professional way of delivering information on what needs to be done. We look forward to working with you for a long time to come.

Yasmin
02 January 2020 21:12

I feel blessed everyday that I applied for a job here at Home Instead.
We are valued everyday.
I feel proud to be part of this wonderful organisation and proud of the quality services we provide. This we couldn't achieve if it wasn't for the exceptionally high standard of CAREGivers who do what they do with a smile everyday.

Anne
25 October 2019 8:09

As a staff member of Home Instead I can honestly say they are a great company to work for. They value you as a person. They provide excellent care to their clients and if you are considering getting services in your own home give them a call

Sandy
22 October 2019 21:50

This is the best job I have ever had, every employee is the heart of the company, passionate and caring across the whole structure.

Home
15 October 2019 9:40

I have been with Home Instead senior Care Perth/ South West for nearly a year now. Its great to work for a community aged care company that deliver what we promise and keep it personal.
I am so proud on how we match our staff to clients service needs and clients are able to get their Carers in their home.

SH TherapyServices
10 October 2019 2:04

I provide Therapeutic Massage and Reflexology Services to Home Instead Senior Care's clients. From a contractors perspective Home Instead are a professional, organised, communicative and very efficient provider to work with. My service is given a professional respect from the staff that is then reflected through the wonderful clients we are asked to see. I hope to continue working with Home Instead for many more years to come.

Aneeta
09 October 2019 23:54

This would have to be one of the best companies I have worked for.
We are individuals and treated like extended family, so lucky to be employed with Home Instead.

Julia
08 October 2019 9:15

I wish to thank the outstanding team at Home Instead Senior Care for actively listening and supporting my needs to stay at home comfortably for almost a year now. I have experienced two previous service providers who did not deliver what they promised. Home Instead Senior Care are a professional compassionate team who really see each client as unique individuals tailoring to their specific requirements. It is very personal knowing and sharing your daily life with carers who truly care, respect, understand and fulfil your needs. The Home Instead Senior Care Team deserve a 6-star rating because they give more, do more and nothing is too much to provide quality service for their clients.

Ronald
05 October 2019 18:30

I wish to thank all at Home Instead Senior Care who looked after my wife Audrey.
The service provided was excellent, and I would recommend their service to anyone.

Nadia
02 October 2019 13:58

Working at Home Instead is like working with family. Genuine people who genuinely care! I feel valued and appreciated every day. I could not recommend Home Instead more as an employer and love that what we do makes a difference to people’s lives!

Elizabeth
25 December 2018 0:04

Home Instead has provided first class care for four months after unsatisfactory unprofessional services from three other companies. Carers from Home Instead have saved me from going into residential care. I can't thank them enough

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