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Guildford Cycles

Address Shop 5/46 James St, Guildford WA, Australia
Phone +61 8 9279 5613
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday08:30-14:00
Website www.guildfordcycles.com.au
Categories Sporting Goods Store
Rating 3.7 17 reviews
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Guildford Cycles reviews

17
Sort by: date highest rated lowest rated most helpful
Ella
24 July 2023 7:51

Destry knows his stuff and goes above and beyond.

Word of warning though: if you’ve got a cheap bike, then he’s not interested in your business. But if you know about bikes and are willing to invest in the best, this is the place to go ️

Casey
19 June 2023 13:26

Wish I had read some reviews before going.definitely not e-bike or online/Aldi friendly, very condescending and rude. I just wanted someone to check over my bike after I put it together and instead of simply saying no, the owner made me feel stupid. I will never, ever go here again and hope someone reads this before going there with their e-bike or cheaper brand bike.

nathaniel
05 April 2023 0:09

Went there last week brought a bike tube usually they fit straight awaybhe told me can't do made no sense as there was no other customer so clearly not busy so went to a bike shop they did straight away

Kim
18 May 2022 1:12

I've recently had the same experience as Ty did 3 months ago. My partner has just started cycling as a hobbies so we bought a $400 bike online to see if she enjoys it or not.
We took the bike in to get the gears looked at and once he found out how much it cost comment after comment began, trying to make us feel bad for buying a cheap bike. I wouldn't expect a shop owner to try to degrade his customers like this and I don't expect someone to use an items lower cost to be an excuse for their bad workmanship so we won't be going back there again.

It's a shame because if and when we upgrade both our bikes he's lost our business.

Robert
05 May 2022 17:37

Bought a Mountain Bike here. Good service the owner gave me a lock for free and helped me bike rego details. Product is quality and very satisfied.

Ty stacey
02 April 2022 16:02

Went to get gears checked out on electric bike for slipping under heavy climbing. Before even asking to see the bike he asked if I bought the bike from him. When I told him it was bought from Aldi he began to utter a barrage of arrogant, nasty statements saying he did not repair cheap stuff and that people who bought cheap could not afford the repairs. I am of the view he is out of his depth with new bike technologies and his incompetence is resuluting in him being abrasive.

Steven
01 April 2022 23:57

Sons new bike time, they sorted him out big time! Customer service & honesty! Taking our other bikes for a service next week also at a very good price!

Bart
21 January 2022 23:31

My uncle owns this store so i suppose I am bias, but he has been in the industry forever and knows push bikes.

Lord
25 December 2021 9:41

The real deal. Bicycle mechanics first, salesmen second. What these folk don't know about your ride ain't worth knowing. Will attempt repair before replacement. Highly recommended for quality service and affordability.

Roh
30 November 2021 19:09

1st time came here, was disappointed with the way the owner treated me. After awhile I thought maybe should give tis place 2nd chance, so i came here looking for some parts, always got unhelpful comments like 'throw your bike' or 'buy online and waste ur money away'.
So.i give up wi tis place
I'm not very knowledgeable about bike since i just started.
If u know ur stuff, u might not get the same treatment as i was. If u dont know ur stuff, well.

Dynese
20 August 2021 3:57

ONE FOR THE LADIES
Good old fashioned customer service. Above and beyond.
Destry talked me through fitting hydraulic disc brakes myself (which I purchased from him) Which I then went home and successfully completed.
Learned something new today.
Thanks for the encouragement

Peter
29 November 2020 7:54

They have always been able to supply me with NOS BMX bikes and parts for the last 10 years and taught me what i need to know fixing my bikes.

Leon
15 August 2020 0:14

Immediate attention and service. Replaced my MTB tyres and tubes on the spot at a competitive price.

Garden
21 June 2020 4:14

Unhelpful, Zero good advices and odd condescending attitude. Took our business elsewhere. Not recommended

Jon
18 May 2020 8:00

I arrived as the shop was opening as I needed a tube installed as I was meeting friends for a ride shortly after. Unfortunately I had forgotton my wallet at home. Andreis didn't hesitate when I informed him of the fact and just carried on with the fitment. I asked for a spare to carry with me, no problem, happy for me to pay whenever. I appreciate trust so to me he is a man of excellent character. I liked his shop as well, full of interesting bike bits!

anthony
12 April 2020 2:34

Guildford cycles.
If u have a bicycle problems go c the guys from Guildford cycles. 100% assured it will b fixed! Don't try asking over the phone about problems or issues with your byciles. Take it In.

Sam
26 July 2019 17:48

Easily the best value for money bike shop in Perth! Great range of products and brilliant customer service.

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