Goodlife Health Clubs 24/7

Nice customer service when you sign up for them to take your money… terrible customer service afterwards. Never answering the phones, tried to call them 3 times about a financial issue for last weeks payment, im just too busy working to drop by in person. So I missed a direct debit for the first time last week, was charged $10 as punishment.

The first time I attended the gym in December, I told a staff member at reception that it was my first time attending a class and that I was really nervous and needed some help showing me where the class was. I arrived 15mins early to make sure I was attending the class on time. She told me to have a seat and that she’ll be back in 5 mins to show me. 15mins have passed, didn’t come back. So I decided to be brave and go find it myself. It’s now 2mins past the class start time, I felt awful joining the class late and interrupting them as they had already started and the instructor had to stop to tell me what to do, was nerve racking. I haven’t been back since due to my panic disorder, I’ve been working out at home instead.

Save your money, go to Revo fitness instead they’ll give you a no lock in contract for $10 per week instead of goodlife charging $25.99 per week.

Excellent service, happy team members. I come to Goodlife while in Perth and they always accommodate me for a week at a time. Cheap at $50 a week or $100 for three weeks. Most gyms charge $20 a visit if you aren't a member. Lastly, clean, excellent and abundant equipment and services.

They have very poor management in an emergency situation I broke my had and asked to pause the membership fee and send them the hospital certificate they still charging me

Apparently they have hidden cancellation fees and charge 150 for it. After trying to cancel for multiple months.
And after hassling a 20 year old who is studying and living out of home with debt collectors, no compassion lolll.
Finally had to pay it cause I had no choice cause they would get a court order for the minuscule 150 dollars they want to steal from a uni student.

Very good stuff, where very good with the option, made some helpful suggestions staff member on Monday public holiday very

My membership started at Mt Lawley and i am still a member at Mt Lawley because it is located to my residence. I used to go to Osborne Park before it was closed down.i come now to Innaloo due to Mt Lawley does not have a cycle class on Wednesday at 9.30am. The gym is clean and the equipment is up to date. Reception greets me with a hello and a goodbye when I visit.
Thank you.

Me and many others have told the staff to turn the music down multiple times and they have failed to do anything. It is mind numbingly loud and on a constantly awful playlist.

There are also cockroaches in the sauna.

Decent enough gym. Lacking slightly in the range of strength equipment but they have an incredible selection for cardio. The biggest letdown is the other gym members themselves as they seem to have no idea how to return weights leaving the majority of the female clients struggling to set themselves up. Fortunately the group classes are enjoyable even if they do throw you in the deep end

Read your contract very carefully. Didn't use the membership once due to a pregnancy complication. Not their fault but the fine print about the the contract switching to being ongoing and then hidden cancellation fee if you didn't get in before it switches over is very sneaky. Also very hard to get through to them to cancel your membership. The whole experience has been very disappointing, would have been easy to waive that final fee and have a customer when I returned to good health, instead I'll tell anyone who will listen to avoid them.

Dirty and over crowded. Equipment is often broken and low levels of general cleanliness/hygiene.

Good life is only good for mum who come gym just tell other that they go gym. To crowded to old equipment, have to be on contract I have been charge extra $10 every 3 month. Thank god no longer with them just joining Revo Fitness so cheaper and new equipment.

Highly recommend this gym to family and friends, staff members are friendly and helpful, signed up a few days ago and staff member was most helpful and knowledgeable about my current health situation, very spacious gym, clean and cool and well maintained. Thanks guys

When I moved to WA from the U. K, this gym was my home. I didn’t know anyone here but was made to feel comfortable with great friendly staff. I have so many good memories of training here. Will definitely visit next time back in WA. Great customer service and excellent gym.

Have just joined Goodlife Innaloo and from what I have seen, it is a great gym! I have come from a Fernwood Fitness gym in Vic so it was a little intimidating moving to a male/female gym. However, I signed up to utilize the Reformer Pilates and RPM group fitness classes. If you are specifically looking into reformer Pilates then I would give this gym a try. They are by far the cheapest in the area that I have found (Unlimited reformer + access to all group fitness classes for $35 pw compared to 2x reformer Pilates classes for $55 - 65pw).

Gym instructors seem really lovely also and most reception staff give you a smile when you walk in.

Decent spot and conveniently located. Could maybe do with a bit of a refresh but the staff are friendly.

Innaloo Goodlife Gym displayed great vibes, clean and spacious. Staff friendly and helpful.
Highly recommended

For those who don't read the contract properly then complain.that's on you. I enjoy this gym, the group fitness classes feel more like being part of a team and working towards our own goals. The staff and trainers are friendly and professional. I spend more on my coffee every week than I do on my membership. Sure some of the equipment is a bit tired, but it's still fit for purpose. Oh, and if I miss a few classes they contact me and it shows a good spirit as I am still paying my membership so they could just take the money and run. So get in there and be the best you can be.

Been a member for over 10 years, however now the aircon doesn't work, no sign of being fixed and they hit us with a price increase. Do not recommend. If you are looking in the area, revo is cheaper, cleaner and better. Moving there

Most of the equipment is old and always has something wrong with it. Cleaners do an awful job sauna is never cleaned, soap and hand towels always empty.
-Needs an full size hack squat
-needs a pec dec/ rear delt fly
-more weight collars most of them seem to be gone
-another cable machine would be awesome as they are always taken.
The staff are very friendly which is a plus and atleast not all of the equipment is technogym which is also nice.
Why should I pay similar prices to karrinyup gym when everything is all outdated.

First class back after months of Illness. Instructor Kristina was leading the pump class in a confusing manner, saying to go quick, go quick, then saying your going too quick slow it right down. Saying stop at the bottom, then saying dont hold at the bottom. Also lots of ooooohhhhhhhhh noises and saying to lift your shirt up. Bit odd. Room was freezing also which is never a good way to keep healthy, undertaking sweaty exertion in super chilly air conditioning then putting fans on as well.