Godfreys

Nicely designed store with wide range of high quality products, and I got the best shopping experience with Ish (the Indian man), very knowledgeable of the products. When I asked him for a recommendation, instead of just saying boring line like “all of them are great”, or saying random stuff to fool a customer just like most salespeople I met, Ish just demonstrated perfectly how to use the products while explaining step by step, also he demonstrated how to maintain the products. Above all, he was honest (a very rare quality of a salesperson), he stated both the good and bad of each relevant product. That’s how a salesperson should be, instead of covering the downsides, which doesn’t make any sense because we know there is no perfect product, we just need to know which product suits our needs.
I came in the store to buy 1 thing, instead getting out of the store having bought 2 things with no regret at all.
I highly recommend this Godfreys store!

Terrible absolutely terrible. I purchased a brand new vacuum cleaner head on the 13th April 2023 less than 4 weeks ago. It lasted only a couple of weeks before one of the wheels fell off. They would not exchange it for a new one and told me that it isn't covered by any type of warranty! Don't you think they should have told me that when I purchased it. Just not good enough how they a willing to lose a customer for life for less than $50
Disgusting service
Dear owner, if you are the owner well the buck stops with you! You should have done the right thing today when I came in!
I'm not wasting any more of my precious time on people like you!

When I visited this store a couple of weeks ago, I encountered the BEST customer service I think I've ever experienced, thanks to the young Indian man who helped us. He was attentive, charming and really knew his stuff. I think his name was Isha. I left feeling on top of the world, and with a machine he helped me understand better and get working again. I wish more people in stores had his positive attitude. He was absolutely a pleasure to deal with and I thank him.

I was looking for a vacuum cleaner that can be in budget and can also trust with quality and reliability. I went to Godfreys Belmont store when a nice
guy Ishaan serve me.he shown me 3-4 vacuums and described me their difference in quality and reliability. In the end i bought one German made Hoover vacuum. Its a good vacuum. Great service Ishaan!

Bought a vaccum and steam mop from Godfreys store in belmont.
Sale Assistant Ishaan was brilliant! He was so knowledgeable, friendly and accomodating that I ended up buying some extra stuff along with my purchase.
I wouldn't have bought these if not for the excellent customer service.
Thanks and keep up the good work lshaan

Thank you to Brad and the helpful staff at Godrefy's in Belmont. I purchased my third commercial vacuum cleaner today as my small cleaning business is quickly expanding. Brad was helpful and friendly offering great customer service, and industry knowledge. Highly recommend.

Great attentive service. Assisted me with the Black and Decker Dustbuster, also gave me great insight into why my Hoover at home maybe not picking up properly.

Thanks Brad at the Belmont store. Gave me great advice and a laugh and saved me money too. Go see this guy, he won't rip you off.

Brad was extremely helpful the first time when I visited to buy a vaccum. I had recently returned to buy a steam mop which once again he was able to point me in the right direction for the right product for me. He was super trustworthy and an honest sales rep.

Bradley Hilder and staff at Godfreys canning vale and belmont stores has always given excellent service in our dealings for many many years will highly recommend them for any household vacuum or household appliance requirement

Had a wonderful experience dealing with Brad in this store. I hadn't purchased a vacuum in a longtime and Brad was super helpful, informative and really friendly to deal with. The vacuum cleaner we purchased was perfect too! Cheers!

We picked up the new Wertheim W9000 & Evolution Stick yesterday after our W6030's motor failed after 12 years. What a difference in cleaning ability as we thought the old unit performed well, but after a couple of quick passes on the rugs it was amazing how munch ingrained dirt there was. The tests that I did on the same rug were amazing. Initial pass with the Evo Stick filled half of the canister, first pass with the standard attachment on the W9000 filled a 1/3rd of the diverter, last pass with the power head on the W9000 filled the diverter by another half of fine dust which is invisible to the eye until compacted in this.

Highly recommend the package deal on offer at the moment for the extra couple of hundred additional between the W9000 and an alternate $250 Stick vac. Also highly recommend to add the diverter to the W9000 to see how much extra you save on going into the bag and how clean your house actually is.

Appreciate the assistance and highly recommend Brad who provided detailed knowledge in all the products and will be seeing you in a few months for a new Steam Cleaner.

After having trouble with a product I was really at the end of my tether. I took the product in and the amazing Ish and the store manager took a personal interest straight away; going above and beyond for me to get the product to 100%. I am so thrilled with this amazing service, this isn't something you see often any more.
Thank you Ish and the team, please keep up the brilliant work.

Products are good but staff is trying to charge you extra.
Make sure you compare prices with Godfreys online. Tried to sell us a vacuum for more than advertised on webpage and made it sound like a special deal when it was just as advertised on webpage. Do your research on product first.

I purchased a steam mop from Godfreys in Belmont only about 4 months ago and managed to use it a total of once before it decided to stop working. I was also told i NEEDED to get the extra mop heads as the ones in the box wouldn't be enough, there was 2 in the box that would have lasted assuming the mop did. If i could give a lower than 1 star i would. I would return it but as it only comes with a 3 month warranty i can't. Save yourself the hassle and money and buy a cheaper one online!

I was after a vacuum cleaner that was on sale. I couldn't find it in the other Godfreys store I had checked out. Brad from Godfreys in Belmont was a great help. Although they didn't have it in store, he managed to get one in for me within a couple of days and at the sale price. Great service!

Great customer service! Ive been in 3 times and always greeted with a smile. I particularly love my Hoover Air Stick Pro. Great for everyday use, powerful suction, easy to empty and clean and theres an adaption for everything!
Hopefully I wont need to buy another vaccum for 10years, if I do, I know where to go!

NO CUSTOMER SERVICE! When you go into a shop, you expect to be served or at least be acknowledged. Thank god, Kmart sell Vacuum’s!

Thanks for the excellent customer service before and after my purchase. Problems solved there and then on the spot.
Loving my Hoover Air Stick Pro.

Just came in to get some carpet shampoo and I made a mistake with what I purchased. The guys there were fantastic and a big help. Greatly appreciate the understanding and will be coming here from now on for all supplies